Vibration problem with a new GL550


I also want to clarify that the vibration that I am feeling is a VERY fine vibration in the steering wheel (almost like a light buzzer). The steering wheel is not vibrating to the point that the passenger can see it. My wife says she can barely feel it, but I definitely do and tend to be bothered much more by rattles/creaks/etc in cars.
Anyway, I would love to hear how others are fairing with this especially Golferry.
Thanks!
I have a 2013 Kia Soul for a run around car and it's loaded and came with large (I think 18") wheels/tires. It road like xrails I road in Cozumel - very rough.
I put 15" snow tires/wheels on it last fall to give it better traction. It did give it much better traction, but I'm also amazed at how much nicer the ride is. I actually like the looks of the more rubber, but I know that is not appealing right now to many.
I'll take a smooth ride over low profile tires anyday.


If it is due to the larger tires, then MB should acknowledge that. However, there are plenty of people with large tires and no vibration.....
I'm thinking about asking for the continentals, but need a solid argument before I do.
I don't know if its really due to larger wheels because on my other car, I have very low-profiled tires and don't have this issue at all.
And aren't the contis summer tires?
I have Active Lane Keeping Assist, and my dealer tells me that the vibration I’m feeling is a preliminary stage before the stronger shaking kicks in. It doesn’t make sense because the vibration is nearly constant and persists even if lane keep assist is turned off.
Anyway, this buzzing is just a nuisance and I’m dealing with bigger issues with this GL right now to fuss over it. But, I hope there’ll be enough complaints about this issue to make MB take notice.
The Best of Mercedes & AMG
Any other thoughts would be appreciated
Thanks
“I cannot find Camber kits for the 2013 yet”
(K-mac manufacture front Camber and Caster and rear Camber and Toe precisely adjustable kits to suit virtually every model Mercedes 1968 to 2014 Sedans, SUV and Commercials)
Since the mid 90 model’s, there has been no Camber and Caster adjustment facility fitted OEM!
Only current adjustment is front and rear Toe.
To attempt to return vehicle to factory specs to resolve premature inner edge tire wear, improve traction, and fix steering pull the only alternative for Camber and Caster is to fit offset, slotted bolts. But these are inaccurate one only position bolts with a minuscule .3 of one degree adjustment (3mm).
It’s no wonder many owners continually change tire brands or go from one MB Dealer or alignment shop to another trying to get it right/fix the problem.
We saw the need therefore "to fix it right the first time" by designing, developing, patenting (and re-instating from the 1990's) fully adjustable front suspension for virtually all models.
The current K-MAC kits have up to 4 times the adjustment of the one position offset bolts (both Positive or Negative). And unlike these offset one position bolts they can be accurately adjusted - under load, direct on alignment turntable (no need to remove and reinstall each time).
Ongoing precise adjustment of both Camber and Caster settings if altering suspension height, fitting wide profile tires/wheels or for curb knock damage with the unique K-MAC patented design is just a single wrench/no disassembly.
For the rear, similar kits for precise Camber adjustment with additional Toe to compensate for the new Camber facility. Unlike the alternative adjustable Camber arms K-MAC rear kits do not move top of tire outwards - this reducing all important clearance to outer fender when adjusting to fix premature inner edge tire wear/improve rear traction.
Bonus with the four front and four rear bushes is that they are designed with twice the load bearing area and also replace the highest wearing suspension bushings. And with K-MAC no special tools are required to fit.

It is noticeable at 80.
Is it the wind hitting the vehicle?
I just had the car reviewed and it was is top shape.
Id want this repaired before the warrantee expires.
thanks,
terry
If it is due to the larger tires, then MB should acknowledge that. However, there are plenty of people with large tires and no vibration.....
I'm thinking about asking for the continentals, but need a solid argument before I do.
Btw - I came from an '03 Audi RS6 that I owned since new, this is my first MB and I'm really enjoying it (ok, just 2 days, I know).




Btw - I came from an '03 Audi RS6 that I owned since new, this is my first MB and I'm really enjoying it (ok, just 2 days, I know).
I have a 2011 GL550 with 29k miles.
It had vibration too.
At first MB shop said it was brakes/rotors.. $1300.
So I replaced the brakes/rotors/sensors at 27k… but…
I still had a vibration but at 75-80mph.
Shop just replaced front struts Airmatic replaced, and they stated my wheel was out of "true".
took the car up to 95 this weekend… smooth as silk…
Thankfully, all repairs (except truing of tire) were under warrantee. The front repair is ~2250 per side…$4500 total…
I have had my share.
In your case, you are loosing rubber on the tires to compensate the 21" wheel.
That contributes a small percentage of the vibration.
Try a 4 wheel alignment and 4 wheel balance.
Tell them to remove all the lead weight that are already on the wheels before they start balancing.
I have had my share.
In your case, you are loosing rubber on the tires to compensate the 21" wheel.
That contributes a small percentage of the vibration.
Try a 4 wheel alignment and 4 wheel balance.
Tell them to remove all the lead weight that are already on the wheels before they start balancing.
Since the mid ‘90 model’s, full 4 wheel alignment no longer exists - there has been no front or rear Camber (or front Caster) adjustment facility fitted OEM!
Only current adjustment is front and rear Toe.
To attempt to return vehicle to factory specs to resolve premature inner edge tire wear, improve traction, and fix steering pull the only current alternative for Camber and Caster is to fit offset, slotted bolts (for the front only). But these are inaccurate one only position bolts offering a minimal .3 of one degree adjustment (3mm).
It’s no wonder many owners continually change tire brands or go from one MB Dealer or alignment shop to another trying to get it right/fix the problem!
We saw the need therefore "to fix it right the first time" by designing, developing, patenting (and re-instating from the 1990's) fully adjustable front (and rear) suspension for virtually all models.
The current K-MAC kits have up to 4 times the adjustment of the one position offset bolts (both Positive or Negative). And unlike these offset one position bolts they can be accurately adjusted - under load, direct on alignment turntable (no need to remove and reinstall each time).
Ongoing, precise adjustment of both Camber and Caster settings if altering suspension height, fitting wide profile tires/wheels, curb knock damage or being able to quickly fine tune/change specs on race days. Extra Negative (plus track width) to go deeper into the corners/lower lap times. With the unique K-MAC patented design only requires use of a single wrench/no disassembly.
For the rear, similar kits for precise Camber adjustment (with additional Toe to compensate for the new Camber facility). Importantly unlike the alternative adjustable Camber arms K-MAC rear kits do not move top of tire outwards - this reducing the essential clearance top of tire to outer fender when adjusting to fix premature inner edge tire wear/improve rear traction.
Also instead of spherical bearings as used on control arms which prematurely pound out allowing metal to metal contact. At K-MAC we have developed long life elastomer bushings.
Bonus with the four * front and four rear bushes is that they are also designed with twice the load bearing area and replace the highest wearing suspension bushings. And with K-MAC no special tools are required to fit.
* Especially the front lower arm "rear" bushes - first bushes to fail (and OEM bushes very expensive to replace).

Bought a 2013 certified 450 with appearance package (20" rims with Pirellis scorpion verde). First time drive it home I can feel the vibration on brake and also at highway speed even when not braking.
Took it back, they checked and said the rotors were out of spec and replaced both front rotors and pad. They also found left rear tire was bad and replaced it. Brake vibration was gone but still can feel some vibration driving highway speed.
Took it back again, they checked again and said the right rear tire was also bad as well and has to be changed (you would think they should have checked all for tires / wheels the first time round?!). Just get the car back this morning this time it seems to be better. I have to find a nice flat stretch of highway (which in NY can be challenging) to be really sure. But hopefully it will be good for now...
A little frustrating to have to go back a twice to get it straight. Good that it didn't cost me anything as they good willed everything for it to be a CPO just went out of door. But I surely will be irritated if the problem comes back again. The brake rotor, brake pad, and also the 21" Pirelli seems to have quite bad rep from what I read online?
Last edited by byroncheung; Jun 23, 2015 at 02:56 PM.
I have the 21 Chrome wheels, and was wondering if you have the same. My concern is that now at 41k, I will have wheel trueing issues..
Other than this, the car and MB have been great to me.
No regrets at all.
t
I will be at lost of I were to change the tires when my current set wears out. From reading online, seems like every tire got some complains from someone, be it conti, michi or pirelli, there is no consensus on which one is better. One thing for sure is the bigger the rims the high chance of having issue... Good luck to both of us...
Benz: 2013 GL550 CPO --> purchased 01/15 at 12k miles. Currently 20k miles. Issues first started at ~15k miles (around 05/15). They have the stock 21" rims & Pirelli's from the original purchase 2 years ago.
Issue: I first experienced the vibration in May 2015. I got into my benz in the morning, drove onto the highway, started to reach 50mph, when all of the sudden vibration starts. You know those speed bump indentations on the side of the highway, built into the shoulder? Thats what it felt like. It felt like I was constantly driving on a never-ending strip of that. Entire car and steering wheel shaking.
Vibration Service Trips to MB Manhattan :
1. June 2015 - They balanced the tires and aligned the wheels.
2. July 2015 - Changed the two rear tires to brand new Pirellis.
3. September 2015 (Car at dealer right now) - Finally acknowledged that they felt the vibration (they didn't feel it on the 1st 2 visits), and changed the remaining 2 tires. Now I have 4 brand new Pirellis. They road-tested it, and still felt the vibration. Service manager calls me, says that its a "feature of the vehicle". I got "upset", and told him I refuse to pickup the car unless he provides me in writing that this vibration is a "feature" of my car, after which I will most likely Lemon the vehicle, maybe even sue them for not disclosing this feature in any manual when I purchased the car. He said he will get back to me, and hung up. I do not think he knows what to do, either he has to fix the problem or give it to me in writing, neither of which I think he wants to do.
NY lemon law states acceptable grounds for filing a claim (I think my vehicle falls under the "new" category since it had less than 18k miles at time of purchase): Defect must have tried to been repaired at least 4 times, or the vehicle was with the dealership for more than 30 calendar days in total.
At this point, I'm pretty sure he's had my car for 30 days, has been over a week for each visit. If it doesn't get fixed after this 3rd time, I am most likely filing a claim.
And just to add to this, another issue: The driver and passenger seat move during turns/cornering, with about a 1cm wobble room to the left. Every time I turn, I get this big kick as the seat moves and then abruptly stops after moving that 1cm. This is also the 3rd time attempting to fix this issue. They "fixed" it the first 2 times by adding padded rubber felt underneath the seats. I did not buy a CPO benz so that the dealer can do some patch work and add padded felt. I bought a CPO because I assumed it was supposed to almost be like Factory-new. This doesn't seem like it. Am I wrong? Thanks for reading guys. Feels good to vent.
Last edited by slaydemon; Sep 15, 2015 at 08:56 PM.
The GL is awesome, no complaints at 44k (GL550 2011). I am putting on snows as the Conti UHP tires are almost done, they may be good for 4 months next spring summer.





