GL Class (X166) 2013-2015 after facelift became GLS (X166)

Tailgate Will Not Open

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Old 02-21-2014, 06:21 AM
  #26  
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23 EQS 580 SUV, 19 X7 (sold), 17/14 GLS550 (sold) 13 GL550 (sold)
Thanks for the follow up Fab. I haven't yet heard from my service manage to schedule the software update.
Old 02-26-2014, 09:34 AM
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2014 GL 350 Bluetec
Originally Posted by fabbrisd1
The software update that will solve the "ambient lighting conflict with rear tailgate" has been released today. After updater full 1-5 ambient setting can be used.
Fab,

Sorry for the dumb question, but will the software update be over the air or do I have to take it in for them to update?

Thanks!
Old 02-26-2014, 05:53 PM
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Originally Posted by Ntuck
Fab,

Sorry for the dumb question, but will the software update be over the air or do I have to take it in for them to update?

Thanks!
Dealer. Over the air updates via mbrace are still a wish vs. reality.
Old 06-11-2014, 05:19 PM
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2013 GL350
GL Tail Gate

GL 350 tail gate would not open with key fob, latch or switch on drivers side door. Opened with key and would close but could not reopen. I called dealer and they were unaware of this issue on GL's. I read forum comment regarding ambient lighting conflict with tail gate. I reset my ambient lighting to factory setting of 5 and the latch resumed working. Called dealer again and mentioned forum post regarding this issue and MB software patch.
Wow!!
Old 08-23-2014, 12:13 AM
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2013 Mercedes Benz GL350 (X166)
Tailgate won't open

My 2013 Mercedes Benz GL350's tailgate won't open. Ever since I got my puncture fixed in my rear passenger side tyre (I'm in Australia so the US drivers side) and now it won't open at all no matter where try it from (key, door, drivers side button) doesn't even budge.
The tyre repair guy said he saw some coming from the door but I believe he broke it.
any idea of what to do?
Would be kindly appreciated
Old 08-27-2014, 06:56 PM
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MB GLS550/BMW 550/2017 Acura NSX
Our GL350 has tailgate issues too. It only opens about 50% of the time; no matter what button you push to activate it. The 50% that it doesn't open, it will "pop" open but won't lift up, so have to lift it manually.

Waiting until next service appt to get it fixed.
Old 01-14-2015, 07:36 PM
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GL550
Tail gate won't open

GL 450 2014

My Tailgate would not open with key fob, latch or switch on drivers side door.

Need 2 visit at the dealer.

1st: Relearn the rear latch with the computer. It work for 2 days and then stop to open again.

2nd visit: They change the rear latch complete set, then it is ok now.

After 3 week, it is still working. https://mbworld.org/forums/images/smilies/smile.gif

Bernard
Qc, Canada
Old 04-09-2018, 12:59 PM
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2003 E500
All: My GL450 x166 Rear Liftgate will not open/close. It latches or unlatches just fine. The electric motor comes on and runs for 3-4 seconds and then stops. The door does not move. I can manually raise or lower after the lift motor stops running. Is there a reset or way to engage the lift mechanism?
Old 07-15-2018, 07:05 PM
  #34  
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ML350
Same problem with ML350 liftgate

Originally Posted by E500Pirate
All: My GL450 x166 Rear Liftgate will not open/close. It latches or unlatches just fine. The electric motor comes on and runs for 3-4 seconds and then stops. The door does not move. I can manually raise or lower after the lift motor stops running. Is there a reset or way to engage the lift mechanism?
Similar issue, with electric motor whirring, and liftgate not moving. Except SOMETIMES it does work. Which makes me think there is some gearing that is stripped or dislodged. Let me know if you've heard anything since ... Thanks.
Old 12-07-2018, 03:54 PM
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2014 gl 550
Help

Originally Posted by JoeMa
The power lift gate stopped working again on our 2013 GL550. This is the second failure and the shop has been trying to resolve this issue all week with no success. They replaced the latch (again) and also replaced the lift motor but it continues to fail when the vehicle is on a slight incline. They are stumped and have reported the problem directly to Mercedes-Benz corporate who is talking with the engineers in Germany.


If anyone else has experienced issues with their 166 lift-gates, please post your comments. This may be more wide-spread than we know.


The number of days in the shop are beginning to add up for a brand new $93,000 SUV. I've never had to file a lemon-law case but the thought has occurred to me.
I have a 2014 Mercedes Benz GL550 bought it less than a year ago thank the God above for telling me that definitely take the warranty package it is used and I have had nothing but issues with this vehicle. They Fixx one thing two things break and now my rear hatch does not work as well should be a class action lawsuit on this vehicle started off with the vehicle shaking saying I've got bad tires when they didn't want to replace the rim warranty. I think they totally screwed up when they designed this vehicle if someone has commented on an issue with their vehicle my vehicle has had that issue really sucks
Old 12-02-2021, 03:29 PM
  #36  
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2015 GL350 Bluetec
Same issue here. Did you figure out the root of the problem and how to fix it?

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