Report on 2nd maintenance cycle
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MBWorld Fanatic!
Joined: Nov 2007
Posts: 1,425
Likes: 2
From: Minnesota
2015 Ram 2500, former 2013 GL350, 2007 GL450
Report on 2nd maintenance cycle
My wife and I went on a little trip to Vegas this week. We dropped the GL off for it's 2nd service even though it was 750 miles of 20,000. My dealer has free airport shuttle and parking, and when you return it's washed and ready for you. Such a great feature.
My service had 2 repairs that I wanted to report. First, one of the soft close doors (driver's side rear) wasn't functioning properly, so it was repaired under warranty. They also found I had a rear sway bar broken, which was very unusual. They repaired it under warranty, but really were stumped as to what could have caused that. They asked if I hit anything, which I hadn't remembered, I suppose maybe some significant pothole or something? Or perhaps just a defect in the manufacture of the sway bar. They were very good about it, I'm happy they found it, seems like something you typically wouldn't inspect.
I'm perfectly happy to have only those 2 issues in 20,000 miles. At least in my instance reliability seems to be very good so far.
My service had 2 repairs that I wanted to report. First, one of the soft close doors (driver's side rear) wasn't functioning properly, so it was repaired under warranty. They also found I had a rear sway bar broken, which was very unusual. They repaired it under warranty, but really were stumped as to what could have caused that. They asked if I hit anything, which I hadn't remembered, I suppose maybe some significant pothole or something? Or perhaps just a defect in the manufacture of the sway bar. They were very good about it, I'm happy they found it, seems like something you typically wouldn't inspect.
I'm perfectly happy to have only those 2 issues in 20,000 miles. At least in my instance reliability seems to be very good so far.
MBWorld Fanatic!
Joined: Mar 2007
Posts: 1,653
Likes: 7
From: Central Pa.
2013 GL450 (traded for 2015 Escalade), 2012 Corvette, 2014 Ford Fusion, Previous: 2007 GL450, 2011
My wife and I went on a little trip to Vegas this week. We dropped the GL off for it's 2nd service even though it was 750 miles of 20,000. My dealer has free airport shuttle and parking, and when you return it's washed and ready for you. Such a great feature.
My service had 2 repairs that I wanted to report. First, one of the soft close doors (driver's side rear) wasn't functioning properly, so it was repaired under warranty. They also found I had a rear sway bar broken, which was very unusual. They repaired it under warranty, but really were stumped as to what could have caused that. They asked if I hit anything, which I hadn't remembered, I suppose maybe some significant pothole or something? Or perhaps just a defect in the manufacture of the sway bar. They were very good about it, I'm happy they found it, seems like something you typically wouldn't inspect.
I'm perfectly happy to have only those 2 issues in 20,000 miles. At least in my instance reliability seems to be very good so far.
My service had 2 repairs that I wanted to report. First, one of the soft close doors (driver's side rear) wasn't functioning properly, so it was repaired under warranty. They also found I had a rear sway bar broken, which was very unusual. They repaired it under warranty, but really were stumped as to what could have caused that. They asked if I hit anything, which I hadn't remembered, I suppose maybe some significant pothole or something? Or perhaps just a defect in the manufacture of the sway bar. They were very good about it, I'm happy they found it, seems like something you typically wouldn't inspect.
I'm perfectly happy to have only those 2 issues in 20,000 miles. At least in my instance reliability seems to be very good so far.
