Panoramic Roof blew up!
06-15-2020, 06:41 PM
#51
Panoramic roof cracked for a second time in 6 months!
We’ve owned a S550 coupe for a year and it is hardly ever driven. Six months ago the roof made a loud pop and we thought a rock hit it and cracked the top although no cars were around us. We had it fixed then over the weekend, 5 months later were on a 2 lane road with no other cars and it does the same thing. The roof is cracked all the way back. This is crazy and MB doesn’t want to cover it. Obviously their is a problem with this panoramic roof. Absolutely unacceptable!
06-15-2020, 09:58 PM
#52
Out Of Control!!
Join Date: Sep 2018
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2017 GLE350 4MATIC
Hi Shelly9971, I would post this in the S-Class section for your vehicle.
06-18-2020, 01:45 PM
#53
Senior Member
Hi All,
Same thing happened to my A Class last Saturday - after sending the car to Mercedes UK they have told me this is not covered under warranty, they are expecting me to pay for the cost. Lucky this was caught on my CCTV check the below youtube link. They have also left me with me no courtesy car so I am expected to pay for my own travels to work etc. Has anyone managed to get this repaired by Mercedes? What should I do next if Mercedes are not taking responsibility for it?
https://www.youtube.com/watch?v=nlcQdvsqKdE
Same thing happened to my A Class last Saturday - after sending the car to Mercedes UK they have told me this is not covered under warranty, they are expecting me to pay for the cost. Lucky this was caught on my CCTV check the below youtube link. They have also left me with me no courtesy car so I am expected to pay for my own travels to work etc. Has anyone managed to get this repaired by Mercedes? What should I do next if Mercedes are not taking responsibility for it?
https://www.youtube.com/watch?v=nlcQdvsqKdE
