When you say still waiting for your build do you mean the PDF with the built-out packages and line items listed and VIN or do you mean for the car itself to arrive? I'm a little worried now because you said you had the VIN and here I was thinking that meant something. Try plugging the VIN into your Mercedes ME account maybe and see if actually accepts? Part of why I was so hopeful was when I got the PDF with everything and VIN it wouldn't accept it in the system for a week or two. Now that it does it takes the white GLB placeholder out of my account and replaces it with the cosmos black AMG night package one and goes to "verifying" waiting for dealership or corporate to verify it is mine. If yours does not show up there at all I'd be tempted to think it actually isn't produced yet. If it does, makes me think I won't be getting mine until September

 

Thanks so much. I am sorry for the confusion.🙈Yes, I meant the vehicle not the PDF build itself. I did get a couple of screenshots with the status of the car from the dealer so I can see the stages. The dealer also provided me with the MSRP (but not the detailed PDF build). And thanks to your suggestion, I did try putting in the VIN in the app and it was accepted, yay (though it states waiting for verification). Now into the 11-month of waiting and still nothing. I am hoping something happens soon. I am tried…lol.

 

Any updates anybody? My sales guy can show me in their system where it was produced and it looks like I have everything I ordered except maybe the active LED package which is weird... but anyways it shows the location as "JV". Does anybody know what that means? I looked over his shoulder basically as he looked to see if anything similar was shipping he could redirect or order from elsewhere. But it looked like a ton of other cars out there were like mine just sitting at or on way to JV. He said it was Jacksonville, FL but I feel like it isn't. Why would they ship from central Mexico to Jacksonville instead of just going across the gulf to whatever port made sense? Also I've never seen Jacksonville abbreviated as JV. Googling ports and other identifiers backed me up on that, I feel like that code is the parking lot of the plant or something but couldn't find anything confirming. It is about to be my 10 month anniversary since order and I'm freaking out I'll have to buy some **** alternative for the same price.

 

I wish Mercedes Benz has a better way to allow us to track our orders, especially being that it’s a luxury order. Because I got tired of waiting for my car, I ended up reaching out to my contact at the company who reached out to several people and was able to get my car on the priority list. Currently, my car is waiting for carrier for transport to the dealer. Hopefully, I will receive the car in the next two weeks (about a year from when I ordered the car). This update, sadly, is only because I knew someone who was able to help.

Just an FYI as well, I noticed that the Netstar system lags and doesn’t update one time. I received notification from the dealer about the car leaving the port a week after the fact. I did see a post about the Netstar delay on another MBWorld thread but can’t seem to find it.

I am sorry about the delay. And I don’t know what JV stands for.

 

New here and I'm going through the same thing (with an added side dish of a-hole dealer).

Sent my order specs and deposit on a GLB35 the last week of September '21 (maybe first week of October) through the local-ish dealer (half hour away). Didn't hear back for a few days despite a couple of emails requesting that they let me know that received it. Happened to be driving by the dealership one evening so I stopped in and asked for my salesperson. Apparently he had "retired" a few days prior (never told us, so I'm guessing he didn't retire). I asked why no one had contacted us in a week about our order, and they said because there was no order. Apparently he hadn't submitted it. Weird and annoying but not the end of the world.

Got a new salesperson who said the November build that our first guy was hoping to get was too late to change from their spec build, but we'd get built in December. We said we absolutely need the car by the end of Feb because our outgoing car was due for inspection and we didn't want to bother paying to have it inspected and risk finding something wrong that would cost us a bunch of money. He assured us this would be no problem.

Fast forward and we caught up with him every coupe weeks to make sure things were still all good (given the pandemic/manufacturing/shipping issues all over the world, that was a slight surprise). Finally in late December, he said there was a delay and the car wasn't built yet, but would be built in January. Ok, whatever, should still be fine.

Mid January he stopped giving us updates and stopped responding to us. Stopped in the dealership again and asked for him. Apparently he had recently quit, so we again asked why no one had contacted his order book. They had no excuse, just said they hadn't gotten to it... Annoying again, obviously.

So the 3rd guy looks up our order and is like "Okay, here it is, scheduled to be built the 11th-20th of March". We were floored. He showed us the screen, and we asked when it was pushed to March. He was looking through the codes and statuses and said "It's always been a March build date. See right here, when the order was submitted in early October, it was assigned a March build date". Now of course we're pissed. Did a bit of yelling, and the guy was apologetic (but had nothing to do with the situation since the first 2 guys were long gone. Felt a bit bad). GM came out and we told him the story. They ended up agreeing to pay for our inspection in February and knock a bit off the purchase price. Given that we wanted the car, that they're sort of rare, and that we wanted it spec'd in a particular way, we didn't really feel like we had any better options.

Now mid-March rolls around and the car is actually built "on time"! March 12th, to be precise. He said it should be here in about 2 weeks.

It's now May 11th, and they think it's at the port waiting for a part (seems totally ridiculous that they would build the car, ship it to the port in Mexico, and have it just wait there for a part that they will either install at the port or bring it back to the factory to install??? Who knows). So it's been built and sitting for 2 months at this point, and they have NO IDEA where it really is, what part it is waiting for, or when (if??) it will ever arrive.

Fun times!

Thanks for listening to my rant.

 

I feel ya. I live in one of the biggest cities in the SE and was only able to find one dealership in the area that would even agree to order anything for me. And honestly they were the only dealer of any kind that was willing to order a 2021 vehicle for me. They always were very upfront with the info they had, but it still has been a really disappointing wait. At this point I'm almost wondering if I should instead get on a pre-order list for the top trim electric C class in 2023. The prices I saw for highest trim package was same as my decked out GLB. And by the time they ship will we be getting 2022 or 2023 models that we ordered in 2021??!?

I have a feeling the "port" these guys think is actually just a giant parking lot at the plant. I looked with my sales guy when he checked their various systems and saw nearly all orders in the region at "JV". I have a feeling that just stands for joint venture, which is the whole partnership with Mazda or Nissan or whoever in Aguascalientes. It seems pretty common from what I've heard and read that once you get your VIN and the order is "built" it then sits at JV for a couple months then goes to the factory code B5C or something like that which indicates waiting for parts. And will sit with no activity for 4+ months before actually shipping. Then you have maybe another 2 months before you actually get delivery at your dealership. It also seems common that whatever system updates all this is at least a week behind in reporting. So maybe you'll have a nice X-mas present this year. I just hope when people like us finally get them they don't have clear handled window levers, push button locks, and bench seats. I also see GLBs at the dealer with mismatched glass. They couldn't even tell me what that was about, there was a copperish color one for instance with super clear glass on all windows but the AMG night package on it. Looked unfinished and dumb.

 

Brutal, huh? If we don't have it in a few more weeks, I think we might abandon ship and get our deposit back. Turned all our excitement into frustration for a car that isn't honestly all that exciting in the first place. My wife liked it best, but there are other choices. I'll give it a bit more time, but we all have our limits

 

Wowzas, you think your situation is bad until you hear about someone else’s. How infuriating. Sorry about the craziness. Hoping your car arrives soon. Funny enough, I was afraid throughout the entire process that my sales contact would leave the dealer. Thankfully, he is still there.

 

Yup, what you described is similar to what happened in my case. Between when my car was built and when it got out of B5C status, was five months (and I feel like it would have been longer had it not been added to the priority list). A friend of mine is looking into ordering the EQB and I advised her to put in her order now just to play it safe, given all the delays.

I received notification today that my car is now at the dealership (after almost one year of waiting). I am planning on picking it up tomorrow. I will post if I see anything off with it. According to the build sheet, the passenger seat and lift gate are not manual so that’s something positive.

 

Yeah, everything is relative, as they say! My wife is convinced that it’s going to arrive with some deal breaking thing wrong with it (red seats, no power seats, wrong color, etc). I’m still hopefully that it doesn’t, but not feeling all that comfortable that it will be right…0

 

From two separate experiences at two different dealerships, I believe that each dealer has a disparate number of “allocations” and your order was placed against an allocation. Probably your GLB is still yours when it arrives.

I was told by each dealer that their will be a “release” and then a receive date in July - August.

Your post will have me undertake the engine mounts on my 2007 E350 which now has 248,000. I have to assume that the actually delivery date could be in October to next year. Be patient, be good to the dealer that has a specific (few) allotments.

btw, Mazda doesn’t have any x50s. Salesman have NO cars to sell - so looking at it from their perspective, they want to sell you a car that they don’t have.

 

I ordered my GLB35 back in October. In talking to my dealer-- they have told me that no one has any idea when cars with the B5C status will be released. Essentially, if a dealer tells you that they have any idea when it's going to ship, then they are likely lying!

 

It’s really an unbelievable business practice, isn’t it? Frustrating.

 

Wow! I’m not sure my car would be the same without those nice options, esp. if I was asked to pay more!

 

Ordered a GLB a few months ago - delivery date pushed back and back. Been to the dealership today to find out what’s going on and apparently the car has been sat at Zeebrugge waiting to be unloaded and then transported on to the UK for over 10 days. Anybody else in a similar position? Any idea how long this might take?

 

I finally got word that mine was finished and shipped about a week ago. Salesman expects it to be at the dealership in a few days. May actually be approaching the end of this brutal journey!

 

Wow mine all of a sudden just shipped too

 

congrats to us! We’ll never know, but I’m so curious what the issue was.

 

Yay, that’s amazing. Congrats you two. Soon you will start enjoying your car like I am.

 

Picked up our car Wednesday. Been enjoying it so far. Only 100 miles in, but the pickup is nice even keeping the rpm low for break-in.

Happy with our build, but still wish some options we wanted weren’t on constraint at the time (wireless charging, dash cam, lite packages instead of regular).

Will report back after some more driving.

 

Wonderful news. Congratulations.

 

My GLB35 is coming in soon-- can you explain keeping the RPMs low for break in?

Thanks!

 

Yeah it’s just that manufacturer recommends keeping it under 4,500 RPM for the first 1,000 miles. No hard braking or accelerating, you should vary speed/rpm’s, etc.

 

FINALLY picked up my new favorite toy and couldn't be happier. After waiting 10 months I finally have my GLB with almost everything I ordered. God what a horrible wait but I'm happy I didn't cancel and buy something else now that it is here. I got 360 cameras, Distronic, Parking, Multimedia, MBUX assistant, *** fans, butt touching seats, etc. all as ordered. In the end the only thing we had to change to get it built was removing the AMG interior. It shows on my window sticker it has AMG wheel, but I feel like that is wrong, but again so happy it is finally here. Put about 100 miles on it the first week and it drives like a dream. The learning aspect of the assistant has been interesting. I reached into my seat a bit much last night and after a while it kept turning on the reading light even when I wasn't reaching. I've noticed it also knows my fat *** is going to turn on the seat A/C so it has been putting that on automatically as well. I hope the best for all the rest of you still waiting for months and months and months and months....

 

I just about pissed myself laughing at this.