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It's too bad because I absolutely love this vehicle. Bought new Feb 2022. Within the first few months I had a transmission malfunction while on the freeway trying to go into passing gear. Took it into the dealer and they performed a software upgrade.
The next problem after a few months, the vehicle would lose all power after ECO restart from a stop. I would have to put the vehicle in park and back into D again just to be able to drive. After a few times, I would turn off ECO mode every time I drove the vehicle but shouldn't have to for a brand new car. I took it into the shop and was told two valves were leaking, so they replaced the cylinder head. a few months later, it happened again and they did the 2nd cylinder head replacement.
Next problem happened just two weeks ago (just hit my 1 year of ownership) and display showed a "breakdown" message, completely disabling the vehicle drivable. (see picture below). I had it towed back to the dealership. According to the dealership, they contacted Mercedes and was told that this error has already been reported but they do not have a fix for it yet. I was told I could take the vehicle home and if the error came back, to bring the care back in again. Now I just don't feel safe driving the vehicle, never knowing when it will throw the code again and I get stuck somewhere.
Currently working with Mercedes Benz Corporate, pending approval of a buy back offer. Anyone ever go through this process before and have any tips?
Try posting your buyback question on GLE (v167) forum. I saw multiple threads there regarding this subject. First couple of years GLE had numerous 48Volt mild hybrid issues that took a while to resolve.
Sounds like you were sold a lemon. Since you really like the car, what if MB will replace it with a new one? I also bought a new 2022 GLB 35 in February 2022 and have had zero issues.
It's too bad because I absolutely love this vehicle. Bought new Feb 2022. Within the first few months I had a transmission malfunction while on the freeway trying to go into passing gear. Took it into the dealer and they performed a software upgrade.
The next problem after a few months, the vehicle would lose all power after ECO restart from a stop. I would have to put the vehicle in park and back into D again just to be able to drive. After a few times, I would turn off ECO mode every time I drove the vehicle but shouldn't have to for a brand new car. I took it into the shop and was told two valves were leaking, so they replaced the cylinder head. a few months later, it happened again and they did the 2nd cylinder head replacement.
Next problem happened just two weeks ago (just hit my 1 year of ownership) and display showed a "breakdown" message, completely disabling the vehicle drivable. (see picture below). I had it towed back to the dealership. According to the dealership, they contacted Mercedes and was told that this error has already been reported but they do not have a fix for it yet. I was told I could take the vehicle home and if the error came back, to bring the care back in again. Now I just don't feel safe driving the vehicle, never knowing when it will throw the code again and I get stuck somewhere.
Currently working with Mercedes Benz Corporate, pending approval of a buy back offer. Anyone ever go through this process before and have any tips?
Thanks!
Sorry to hear about this, as others mentioned it might be a lemon which should be covered under your State's lemon law, best of luck getting this resolved.
Sounds like you were sold a lemon. Since you really like the car, what if MB will replace it with a new one? I also bought a new 2022 GLB 35 in February 2022 and have had zero issues.
I am told, in the state of California, they cannot replace my vehicle. They would need to buy it back and then I am free to purchase the same vehicle or any other vehicle.
Try posting your buyback question on GLE (v167) forum. I saw multiple threads there regarding this subject. First couple of years GLE had numerous 48Volt mild hybrid issues that took a while to resolve.
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