GLC Class (X253) Produced 2016-2022

Navigation stuck

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Old 03-24-2017, 02:45 AM
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Mercedes-AMG GLC43
Navigation stuck

Hi Guys,

I am new here.

I have a GLC 43 amg, with command online

for the last week the navigation is stuck on activating navigation... please wait

any idea whats the issue? Or a fix to try reboot.

I have held down the eject button and still nothing
Old 03-24-2017, 10:38 AM
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Very very slow
I am not sure if I have the same issue as you but last week my command did freeze during my drive, which is about 25 minutes when I tried to use the command,but everything else is still working in the back ground. After I got home, turn the car off and haven't had the same issue yet.

Command is freezing.
Old 03-24-2017, 07:10 PM
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Mercedes GLC43
Originally Posted by ble2716
I am not sure if I have the same issue as you but last week my command did freeze during my drive, which is about 25 minutes when I tried to use the command,but everything else is still working in the back ground. After I got home, turn the car off and haven't had the same issue yet.
That'll be because you're listening to the Weekend for which you're penalized.

Seriously - I don't see this much but I wonder if you're in an area where data connectivity is poor.

Has anyone worked out which cell carrier Mercedes is using?

BTW Loving the free unlimited WiFi you get for the first three months included. Kids can use iPads in the car. No roaming. Blazingly fast. Just pair up using the built in WiFi. Shame its not just $19/month - you have to get the $199/year package to extend it.
Old 03-24-2017, 07:54 PM
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Very very slow
I am sure that you do not need data connectivity for command to work.
Old 03-27-2017, 04:05 PM
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GenesisG70 '20 GLC300 DakotaBrwn/Silk '16
Originally Posted by rihallix
That'll be because you're listening to the Weekend for which you're penalized.

Seriously - I don't see this much but I wonder if you're in an area where data connectivity is poor.

Has anyone worked out which cell carrier Mercedes is using?

BTW Loving the free unlimited WiFi you get for the first three months included. Kids can use iPads in the car. No roaming. Blazingly fast. Just pair up using the built in WiFi. Shame its not just $19/month - you have to get the $199/year package to extend it.
Fast? Surprised since I thought this was on 3G? Hmm. No matter, I'm to cheap to purchase it anyway, but I was surprised by the speed coment.
Old 03-27-2017, 09:09 PM
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Mercedes GLC43
I called mbrace to activate the trial - they tell me the car wifi uses Verizon LTE.
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Old 05-12-2017, 02:25 PM
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Situation resolved! Car needed to be recoded. navigation seems to be ok for the last 2 days. Dealer had to upgrade software.
Old 01-15-2019, 01:32 PM
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2015 C300
Activating navigation message

Dr_ri just curious about the cost to recode. I take my vehicle in soon to get this resolved and wonder what the damage will be. :-)
Old 01-15-2019, 05:51 PM
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Mercedes-Ben GLC300 4Matic
i would hope they would do it for free since you are probably not that far out of warranty and i cant imagine there is anything a user can do to hang up the software, so I would think its a programming bug
Old 01-16-2019, 07:49 AM
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2023 GLC 300 2022 GLE 53 AMG Coupe
If your Command screen ever freezes or acts strange, hold down the eject button on the CD player for 10-15 seconds. It will reboot the system. The reboot usually fixes whatever has gone wrong.
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Old 05-17-2020, 01:36 PM
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2018 GLC300, 2024 GLE 450e
So my wife's 2018 GLC started stuck on "Activating Navigation" nearly every time we drive out of our underground garage - once it gets in this state, BT media/calls will not have sound so even though your device shows as connected you cannot hear music or calls. You can't even recover by turning off the engine at a stop light, and it doesn't seem to self-resolve even after an hour of driving.

It used to happen maybe <10% of the time, but its happening 90% of the time after they did a system update. MB's finally gave up trying to fix it with resets and they're recommending doing a full system replacement. Not sure what to do, little concerned about them going with this approach without knowing whats the problem.

Anyone else have this issue? I'm guessing its a bug where the system is unable to recover after losing GPS for few hours. Other cars that we've driven never had this issue.

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