GLC Class (X253) Produced 2016-2022

Navigation stuck

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Mar 24, 2017 | 02:45 AM
  #1  
dr_ri's Avatar
Thread Starter
Newbie
 
Joined: Mar 2017
Posts: 4
Likes: 0
Mercedes-AMG GLC43
Navigation stuck

Hi Guys,

I am new here.

I have a GLC 43 amg, with command online

for the last week the navigation is stuck on activating navigation... please wait

any idea whats the issue? Or a fix to try reboot.

I have held down the eject button and still nothing
Reply
Old Mar 24, 2017 | 10:38 AM
  #2  
ble2716's Avatar
Super Member
 
Joined: Sep 2011
Posts: 714
Likes: 38
From: CANADA eh!
Very very slow
I am not sure if I have the same issue as you but last week my command did freeze during my drive, which is about 25 minutes when I tried to use the command,but everything else is still working in the back ground. After I got home, turn the car off and haven't had the same issue yet.

Command is freezing.
Reply
Old Mar 24, 2017 | 07:10 PM
  #3  
rihallix's Avatar
Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2016
Posts: 171
Likes: 48
From: Billings, MT
Mercedes GLC43, GLC63
Originally Posted by ble2716
I am not sure if I have the same issue as you but last week my command did freeze during my drive, which is about 25 minutes when I tried to use the command,but everything else is still working in the back ground. After I got home, turn the car off and haven't had the same issue yet.
That'll be because you're listening to the Weekend for which you're penalized.

Seriously - I don't see this much but I wonder if you're in an area where data connectivity is poor.

Has anyone worked out which cell carrier Mercedes is using?

BTW Loving the free unlimited WiFi you get for the first three months included. Kids can use iPads in the car. No roaming. Blazingly fast. Just pair up using the built in WiFi. Shame its not just $19/month - you have to get the $199/year package to extend it.
Reply
Old Mar 24, 2017 | 07:54 PM
  #4  
ble2716's Avatar
Super Member
 
Joined: Sep 2011
Posts: 714
Likes: 38
From: CANADA eh!
Very very slow
I am sure that you do not need data connectivity for command to work.
Reply
Old Mar 27, 2017 | 04:05 PM
  #5  
RedwinGV's Avatar
Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2016
Posts: 130
Likes: 10
From: Grand Rapids, MI
GenesisG70 '20 GLC300 DakotaBrwn/Silk '16
Originally Posted by rihallix
That'll be because you're listening to the Weekend for which you're penalized.

Seriously - I don't see this much but I wonder if you're in an area where data connectivity is poor.

Has anyone worked out which cell carrier Mercedes is using?

BTW Loving the free unlimited WiFi you get for the first three months included. Kids can use iPads in the car. No roaming. Blazingly fast. Just pair up using the built in WiFi. Shame its not just $19/month - you have to get the $199/year package to extend it.
Fast? Surprised since I thought this was on 3G? Hmm. No matter, I'm to cheap to purchase it anyway, but I was surprised by the speed coment.
Reply
Old Mar 27, 2017 | 09:09 PM
  #6  
rihallix's Avatar
Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2016
Posts: 171
Likes: 48
From: Billings, MT
Mercedes GLC43, GLC63
I called mbrace to activate the trial - they tell me the car wifi uses Verizon LTE.
Reply
Old May 12, 2017 | 02:25 PM
  #7  
dr_ri's Avatar
Thread Starter
Newbie
 
Joined: Mar 2017
Posts: 4
Likes: 0
Mercedes-AMG GLC43
Situation resolved! Car needed to be recoded. navigation seems to be ok for the last 2 days. Dealer had to upgrade software.
Reply
Old Jan 15, 2019 | 01:32 PM
  #8  
Mrsjl's Avatar
Newbie
 
Joined: Jan 2019
Posts: 1
Likes: 0
2015 C300
Activating navigation message

Dr_ri just curious about the cost to recode. I take my vehicle in soon to get this resolved and wonder what the damage will be. :-)
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-1

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-2

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-3

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-4

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-5

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-6

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-7

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-8

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
story-9

Mercedes Teases Updated EQS With Steer-By-Wire and a Yoke

 Verdad Gallardo
Old Jan 15, 2019 | 05:51 PM
  #9  
ajmtbm's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2017
Posts: 632
Likes: 57
From: Trumbull, CT USA
Mercedes-Ben GLC300 4Matic
i would hope they would do it for free since you are probably not that far out of warranty and i cant imagine there is anything a user can do to hang up the software, so I would think its a programming bug
Reply
Old Jan 16, 2019 | 07:49 AM
  #10  
rich-96db's Avatar
Member
10 Year Member
 
Joined: Nov 2012
Posts: 83
Likes: 20
2023 GLC 300 2022 GLE 53 AMG Coupe
If your Command screen ever freezes or acts strange, hold down the eject button on the CD player for 10-15 seconds. It will reboot the system. The reboot usually fixes whatever has gone wrong.
Reply
Old May 17, 2020 | 01:36 PM
  #11  
S.W's Avatar
S.W
Junior Member
 
Joined: Jul 2018
Posts: 27
Likes: 1
From: Oregon
2018 GLC300, 2025 GLE 450e
So my wife's 2018 GLC started stuck on "Activating Navigation" nearly every time we drive out of our underground garage - once it gets in this state, BT media/calls will not have sound so even though your device shows as connected you cannot hear music or calls. You can't even recover by turning off the engine at a stop light, and it doesn't seem to self-resolve even after an hour of driving.

It used to happen maybe <10% of the time, but its happening 90% of the time after they did a system update. MB's finally gave up trying to fix it with resets and they're recommending doing a full system replacement. Not sure what to do, little concerned about them going with this approach without knowing whats the problem.

Anyone else have this issue? I'm guessing its a bug where the system is unable to recover after losing GPS for few hours. Other cars that we've driven never had this issue.
Reply
Old Dec 15, 2024 | 11:22 PM
  #12  
dr!ve's Avatar
Newbie
 
Joined: Mar 2024
Posts: 8
Likes: 1
C300 4Matic 2017
Originally Posted by S.W
So my wife's 2018 GLC started stuck on "Activating Navigation" nearly every time we drive out of our underground garage - once it gets in this state, BT media/calls will not have sound so even though your device shows as connected you cannot hear music or calls. You can't even recover by turning off the engine at a stop light, and it doesn't seem to self-resolve even after an hour of driving.

It used to happen maybe <10% of the time, but its happening 90% of the time after they did a system update. MB's finally gave up trying to fix it with resets and they're recommending doing a full system replacement. Not sure what to do, little concerned about them going with this approach without knowing whats the problem.

Anyone else have this issue? I'm guessing its a bug where the system is unable to recover after losing GPS for few hours. Other cars that we've driven never had this issue.
yep! I’m having this EXACT same issue. Have a 2017 c300 with the full electronic/tech package. Rotating globe. Awaiting activation. Cameras work but it just displays black. If I leave it in reverse too long OR, if I’m mud drive and need to do a 3-point turn (which involves reversing and auto camera turning on). Camera stays stuck in black screen. Volume button locks after a while. Radio works then doesn’t. Bluetooth skips often. Turns off. It is INFURIATING. NAV doesn’t work. If I go on the nav page for too long, rotating earth stays and you can’t toggle into media or phone. I have no answers or solutions and it’s been a year. Obviously out of warranty. And my local dealership literally won’t reply to my calls/emails about a software upgrade. Never buying a Benz ever again.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 05:01 PM.

story-0
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-1
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-2
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-3
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-4
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-5
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-6
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-7
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-8
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE
story-9
Mercedes Teases Updated EQS With Steer-By-Wire and a Yoke

Slideshow: The 2027 update adds a fully digital steering system, revised styling, and potential charging upgrades as the company looks to revive interest in the luxury EV.

By Verdad Gallardo | 2026-04-04 10:24:38


VIEW MORE