GLC Class (X253) Produced 2016-2022

Audio, Voice command not workging on GLC43

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Old Jun 17, 2017 | 10:56 PM
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Audio, Voice command not workging on GLC43

Hi guys

I have just picked up my GLC43 3 days ago, the audio & voice command have suddenly stopped working today. No audio in radio , blue tooth or Navigation. The voice command button on the steering wheel also didn't work. Have anyone experienced similar issue with their vehicle or know how to reset the video command or related component?

Please help. thanks
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Old Jun 17, 2017 | 11:01 PM
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2016 GLC 250d AMG pack, 2017 GLC Coupe 250d AMG pack , 2002 BMW 330Ci convertible, 2021 BMX X1 sD20i
Hi, similar happened with my GLC, I stopped turned off, got out, locked car and came back in 10 min and all ok again. It happened about 2 weeks later, did same and never happened again. Also try turning off you phone and restarting it once you have locked GLC and before you get back in. May help resetting any issues. Good luck from Land Down Under - Oz.
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Old Jun 17, 2017 | 11:08 PM
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Thanks - I have tried to turn off the ignition, got out the car, locked it and restarted after a hour and still didn't fix it- I have also reset the device by erasing all the bluebooth data and that didn't do anything either.

Wondering if there is an engineering mode that we can access from the screen to do system diagnosis or reboot the entire system.
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Old Jun 17, 2017 | 11:40 PM
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Is your system muted. the silver volume control in center console also acts as a mute button. It sits above the on/off button for the command. Give it a push.
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Old Jun 17, 2017 | 11:43 PM
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Hi. its not in the mute mode. I have turned on & off the mute mode and it didn't do anything. Thanks
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Old Jun 17, 2017 | 11:46 PM
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2022 E350 Diamond White Metallic, 2016 GLC300 Dakota Brown Metallic
Originally Posted by caryglk43
Hi. its not in the mute mode. I have turned on & off the mute mode and it didn't do anything. Thanks
Have you tried powering down the system with the command on/off switch? Your last option is to go into Command and go into system and reset to factory settings.

Last edited by dieseldoc; Jun 17, 2017 at 11:52 PM.
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Old Jun 17, 2017 | 11:49 PM
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Hi
Yes- I have done that a few times and it did not solve the issue. =(
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Old Dec 24, 2020 | 08:02 AM
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please delete - forum fault.... showing post with nothing to do with the subject

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