Intermittent Command Problems
Thread Starter
Newbie
Joined: Oct 2009
Posts: 11
Likes: 4
E320
Intermittent Command Problems
GLC43 2017 took delivery in March. 1200 Miles.
I have had the following problems that appear to be with the command system.
1. No cold air while on the highway. Slowed down at the stop light the air would suddenly come on and then stop blowing and no cold air.
Next day it was fine. Brought it in to the dealer - no fault codes.
Its been working for the past 2 weeks.
2. Put car in reverse, surround view came up on the screen and stayed active even when I drove away at speed. Hit the Nav button, screen changed to Nav mode. Pushed the Radio button and screen froze, nothing. Tried using the Menu and knob to select radio, same results. Media and Nav buttons worked.
Turned off the car and returned a few hours later, still the same problem. Next day, same problem no radio. All other selections e.g. Media, Nav worked.
A few hours later tried it again, this time radio appeared but Sirus came up with Device Unavailable. Then no more radio at all.
Bringing it into the dealer on Thursday.
Anyone had problems with the command system similar to this?
I have had the following problems that appear to be with the command system.
1. No cold air while on the highway. Slowed down at the stop light the air would suddenly come on and then stop blowing and no cold air.
Next day it was fine. Brought it in to the dealer - no fault codes.
Its been working for the past 2 weeks.
2. Put car in reverse, surround view came up on the screen and stayed active even when I drove away at speed. Hit the Nav button, screen changed to Nav mode. Pushed the Radio button and screen froze, nothing. Tried using the Menu and knob to select radio, same results. Media and Nav buttons worked.
Turned off the car and returned a few hours later, still the same problem. Next day, same problem no radio. All other selections e.g. Media, Nav worked.
A few hours later tried it again, this time radio appeared but Sirus came up with Device Unavailable. Then no more radio at all.
Bringing it into the dealer on Thursday.
Anyone had problems with the command system similar to this?
Member
Joined: Jun 2017
Posts: 96
Likes: 17
GLC 300
In my 2014 GLK 350 with surround view, after backing up, the surround view would come on and stay on while driving forward for about 10 or 15 more seconds and would then stop. So I think a short time having surround view operating while driving forward is normal. If it is lasting longer than that, then it would not be working properly.
Out of curiosity, where was the car made (Germany v Finland)
Out of curiosity, where was the car made (Germany v Finland)
Member
Joined: Nov 2015
Posts: 177
Likes: 25
From: Winston-Salem, NC USA
2019 MB C300 4Matic (me); 2021 BMW 530i xDrive (husband)
I have a 2016 GLC 4Matic---and noticed interesting issues when you put the car in reverse with a smartphone connected via BlueTooth....if you do one of the following things at the very same time as when you put the car in reverse, it seems the Comand system freezes/gets stuck:
- Select a song on the phone to play
- Receive a phone call
I've not tried to reproduce these issues - just things I've noticed.
- Select a song on the phone to play
- Receive a phone call
I've not tried to reproduce these issues - just things I've noticed.
Junior Member
Joined: Dec 2016
Posts: 29
Likes: 7
From: So. CA
GLC43
GLC COMMAND Display
GLC43 2017 took delivery in March. 1200 Miles.
I have had the following problems that appear to be with the command system.
1. No cold air while on the highway. Slowed down at the stop light the air would suddenly come on and then stop blowing and no cold air.
Next day it was fine. Brought it in to the dealer - no fault codes.
Its been working for the past 2 weeks.
2. Put car in reverse, surround view came up on the screen and stayed active even when I drove away at speed. Hit the Nav button, screen changed to Nav mode. Pushed the Radio button and screen froze, nothing. Tried using the Menu and knob to select radio, same results. Media and Nav buttons worked.
Turned off the car and returned a few hours later, still the same problem. Next day, same problem no radio. All other selections e.g. Media, Nav worked.
A few hours later tried it again, this time radio appeared but Sirus came up with Device Unavailable. Then no more radio at all.
Bringing it into the dealer on Thursday.
Anyone had problems with the command system similar to this?
I have had the following problems that appear to be with the command system.
1. No cold air while on the highway. Slowed down at the stop light the air would suddenly come on and then stop blowing and no cold air.
Next day it was fine. Brought it in to the dealer - no fault codes.
Its been working for the past 2 weeks.
2. Put car in reverse, surround view came up on the screen and stayed active even when I drove away at speed. Hit the Nav button, screen changed to Nav mode. Pushed the Radio button and screen froze, nothing. Tried using the Menu and knob to select radio, same results. Media and Nav buttons worked.
Turned off the car and returned a few hours later, still the same problem. Next day, same problem no radio. All other selections e.g. Media, Nav worked.
A few hours later tried it again, this time radio appeared but Sirus came up with Device Unavailable. Then no more radio at all.
Bringing it into the dealer on Thursday.
Anyone had problems with the command system similar to this?
Super Member
Joined: Sep 2011
Posts: 714
Likes: 38
From: CANADA eh!
Very very slow
I have a 2017 GLC43 since last November and I
had the command froze on me twice already.
First time, it stuck on the radio.
All the media buttons would not response.
Second time, half of the temperature control buttons would not work, including the AC button.
Everything would work normal again after the car is shut off.
The command also would not recognize my USB drive a few times already, not sure if it related.
I did not bring my car to the dealer for this issue yet as it's working right now.
had the command froze on me twice already.
First time, it stuck on the radio.
All the media buttons would not response.
Second time, half of the temperature control buttons would not work, including the AC button.
Everything would work normal again after the car is shut off.
The command also would not recognize my USB drive a few times already, not sure if it related.
I did not bring my car to the dealer for this issue yet as it's working right now.
Trending Topics
MB World Stories
The Best of Mercedes & AMG
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Mercedes Teases Updated EQS With Steer-By-Wire and a Yoke
Verdad Gallardo
Newbie
Joined: Nov 2016
Posts: 8
Likes: 2
From: Canada
2017 GLC43, 2009 B200, 2004 Lexus RX330
I had experienced similar COMAND "frozen" or "screen gone dark" problems.
I did what this poster said on the C Class W205 forum : "Hold the DVD eject button for 10 seconds to reset the system"
It worked for me.
I did what this poster said on the C Class W205 forum : "Hold the DVD eject button for 10 seconds to reset the system"
It worked for me.
