GLC Class (X253) Produced 2016-2022

Acoustic glass replacement

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Old 04-05-2018, 06:46 PM
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2018 GLC 300 W / 2011 E350W, Luxury, P01, leather steering wheel
Acoustic glass replacement

Anyone had driver's and front passenger glass replacement?
I noticed excess wind noise from my brand new 2018 GLC and dealer offered me to replace those windows to Acoustic glass for free.
They said it costs them $1,000.00/for 2 of them
Old 04-05-2018, 08:37 PM
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Originally Posted by will4iron
Anyone had driver's and front passenger glass replacement?
I noticed excess wind noise from my brand new 2018 GLC and dealer offered me to replace those windows to Acoustic glass for free.
They said it costs them $1,000.00/for 2 of them
Acoustic windows will reduce wind noise by about 10-20km/h

Say, you hear wind noise at 100km/h, now it will be 110km/h

Works
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Old 04-05-2018, 09:19 PM
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Originally Posted by will4iron
Anyone had driver's and front passenger glass replacement?
I noticed excess wind noise from my brand new 2018 GLC and dealer offered me to replace those windows to Acoustic glass for free.
They said it costs them $1,000.00/for 2 of them
I had my front side windows replaced with acoustic under warranty. They reduced wind noise noticeably.
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Old 04-06-2018, 07:33 AM
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Is there a TSB for this repair?
Old 04-06-2018, 09:48 AM
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Elsewhere in this forum, back in 2016 there is a detailed explanation as to what the dealer has to do and how to realign the external housing that forms part of door and external mirror base.
filling the air void with approved seal helps, failing that, yes acoustic side front glass.
Old 04-12-2018, 05:07 PM
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Originally Posted by TheGreatOne45
Is there a TSB for this repair?
Wind noise /turbulences from front driver and passenger windows
G172.10-P-061763 -> this is the global one, can be used in Canada or in other countries.
LI72.10-P-062500 -> this is the local one in USA.

I used the global one on my 2016 C300 and the dealer replaced the windows, no questions asked.
I did the same for my new GLC300 and they replaced as well, no comments.

Both cars had the issue, and was obvious.
Old 04-12-2018, 05:19 PM
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Originally Posted by Webmoto
Wind noise /turbulences from front driver and passenger windows
G172.10-P-061763 -> this is the global one, can be used in Canada or in other countries.
LI72.10-P-062500 -> this is the local one in USA.

I used the global one on my 2016 C300 and the dealer replaced the windows, no questions asked.
I did the same for my new GLC300 and they replaced as well, no comments.

Both cars had the issue, and was obvious.
I don't understand the reasoning from MB...if the TSB was released in 2016 why are cars made in 2018 still experiencing this issue? Shouldn't this issue have have been addressed and implemented for production of new vehicles?

Last edited by lbc3000; 04-12-2018 at 05:23 PM.
Old 04-12-2018, 06:10 PM
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TSB Was released in 2015.....
Old 04-12-2018, 06:21 PM
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Originally Posted by Webmoto
TSB Was released in 2015.....
...and the issue is still being observed in vehicles manufactured in 2018? Why have they not corrected during production instead of waiting for the customer to complain?
Old 04-12-2018, 06:40 PM
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you have high expectations..
Old 04-12-2018, 06:54 PM
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Originally Posted by Webmoto
you have high expectations..
Shouldn't we all expect more? especially for a straight forward issue identified in 2015 and the premium price tag of this vehicle....
Old 04-12-2018, 07:13 PM
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you are 100% right.
But MB doesn't give a penny on what we are saying. Only when the sales will massively drop due to the quality issues these cars have, MB will take action.
Old 04-13-2018, 08:12 AM
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Agree 100% they should fix it in new vehicles but I'm guessing they did the math and figured why replace 100 % with more expensive glass if only 20% of the people complain?

It's not something that's really immediately noticeable during a test drive so I don't think will affect sales allall t much.

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Old 04-13-2018, 10:42 AM
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+1

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