GLC Class (X253) Produced 2016-2022

Android Auto stopped working

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Old Oct 4, 2019 | 12:39 AM
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Honda Accord
Android Auto stopped working

Hi all. I have a 2019 GLC300. I have the android auto running for a while. But last night, I turned off the "automatically start" option when I connect my phone with the USB. Now, I can never turn on the android auto on the screen, and I dont see any option to turn the "automatically start" back on. Can anybody help? Thank you.
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Old Oct 4, 2019 | 03:05 AM
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Originally Posted by iPat
Hi all. I have a 2019 GLC300. I have the android auto running for a while. But last night, I turned off the "automatically start" option when I connect my phone with the USB. Now, I can never turn on the android auto on the screen, and I dont see any option to turn the "automatically start" back on. Can anybody help? Thank you.
If you did something on the phone, look at Connected Cars in the Android Auto settings (tap the "hamburger," the three line icon) when you bring up Android Auto on the phone.
If you did something on the car, look for Android Options in the Connect menu. You might have to pair it again there. The Android Autolaunch is only for BlueTooth, in other words for cars that don't support full Android Auto. Once you connect by USB, it should come up automatically if it's properly paired. It sounds like you had either the phone or the car "forget" the pairing.

Also, try connecting the cable and then doing a long push on the voice button on the steering wheel to see if that will initiate pairing.

Last edited by whoover; Oct 4, 2019 at 03:08 AM.
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Old Oct 4, 2019 | 10:03 AM
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When dealer did a software refresh, I had to setup and reconnect like a new car.
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Old Oct 4, 2019 | 02:32 PM
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Originally Posted by whoover
If you did something on the phone, look at Connected Cars in the Android Auto settings (tap the "hamburger," the three line icon) when you bring up Android Auto on the phone.
If you did something on the car, look for Android Options in the Connect menu. You might have to pair it again there. The Android Autolaunch is only for BlueTooth, in other words for cars that don't support full Android Auto. Once you connect by USB, it should come up automatically if it's properly paired. It sounds like you had either the phone or the car "forget" the pairing.

Also, try connecting the cable and then doing a long push on the voice button on the steering wheel to see if that will initiate pairing.

Thanks whoover. So I see my car on the antroid auto setting on my phone. The bluetooth pairing works fine. But the Android Auto is still not showing up on the console after I plugin the USB. How do I get to the "Connect" menu? I don't see it under the System setting.
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Old Oct 4, 2019 | 02:33 PM
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Originally Posted by openwheelracing
When dealer did a software refresh, I had to setup and reconnect like a new car.
Hm.. worse case, maybe I need to have the dealer do a software refresh?
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Old Oct 4, 2019 | 05:04 PM
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Originally Posted by iPat
Thanks whoover. So I see my car on the antroid auto setting on my phone. The bluetooth pairing works fine. But the Android Auto is still not showing up on the console after I plugin the USB. How do I get to the "Connect" menu? I don't see it under the System setting.
The menu is different than on my E-class. On yours:
Pair the phone with BlueTooth and then connect via USB cable.
Home key, Mercedes me & Apps, Smartphone, Android Auto, Start Android Auto.
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Old Oct 5, 2019 | 01:42 AM
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Originally Posted by whoover
The menu is different than on my E-class. On yours:
Pair the phone with BlueTooth and then connect via USB cable.
Home key, Mercedes me & Apps, Smartphone, Android Auto, Start Android Auto.
Thanks whoover! I finally found it. On mine, "Android Auto" buried under "Tel" . Thanks again!
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