Sirius Presets Disappearing
#1
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2018 GLC43, 2021 VW Atlas
Sirius Presets Disappearing
I've seen several threads on this but I haven't seen a solution in any of them. I recently purchaseda CPO 2018 GLC43 with COMAND. I've had it for not even a month and my Sirius presets already disappeared 5 times. Each time they have to be reprogrammed. It's annoying to have to set 25 presets each time and I've never experienced it with any other manufacturer. Has anyone had this problem and found a solution?
#2
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2020 GLC300 & 2009 SL550 (previously had 1999 CLK / 2006 E500 / 2011 GL450)
Are you in a trial, and is the trial still active? If it's a CPO you should get a trial of at least 3 months.FWIW, I've seen the presets disappear on multiple Mercedes vehicles over the years when the trial expired.
I would call SiriusXM first and ask them to check the status of the subscription (and confirm when it was activated and when it ends). Explain what happened, and see if they can explain why this is happening. I don't hold out much hope on this, but the MB dealers don't really have much background knowledge on SiriusXM (other than to activate it and tell you it's all set up).
I would call SiriusXM first and ask them to check the status of the subscription (and confirm when it was activated and when it ends). Explain what happened, and see if they can explain why this is happening. I don't hold out much hope on this, but the MB dealers don't really have much background knowledge on SiriusXM (other than to activate it and tell you it's all set up).
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2018 GLC43, 2021 VW Atlas
I'm still in the 3 month trial. I'll call Sirius tomorrow to see if they have any answers.If not, I'll make an appointment at the dealer.
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