Remote Start from the iPhone app
Thread Starter
Newbie
Joined: Sep 2019
Posts: 7
Likes: 3
GLC 300
Remote Start from the iPhone app
Hi all...probably I missed something but...I can no longer remotely start my vehicle from the app. It's a 2019 GLC 300 4matic. It's cold here now and I wanted to remote start it, but there doesn't seem to be an option to do so with the current version of the app. Am I missing something obvious? Thanks!
Out Of Control!!
Joined: Nov 2018
Posts: 11,313
Likes: 5,273
From: San Francisco Bay Area
2019 C63CS
For starters, it requires a paid subscription after the initial free 3 years, but as far as I know it's been discontinued for older cars that are still using the old mBrace, and can't be renewed. The mBrace services are being terminated, because most cars that used it lost their connectivity altogether, because of the 3G networks having been shut down in the USA. The newer cars have LTE and use the new Mercedes me connect platform. The GLC switched to Mercedes me connect starting with MY20. Remote start is still available with Mercedes me connect as long as you have an active subscription.
Member
Joined: May 2007
Posts: 123
Likes: 2
From: Iowa
2022 GLC 300
FWIW, I found it easier to subscribe through the website, https://www.me.mercedes-benz.com/passengercars.html
Also, you can download map update for North America, not just your home region.
Also, you can download map update for North America, not just your home region.
Junior Member
Joined: Mar 2023
Posts: 65
Likes: 19
From: NC
2018 GLC 300 4Matic
Not sure if 2019 has the larger screen with the new infotainment, but for 2018 model with the smaller screen and LTE, I had to call them to subscribe and the details on the subscription is at this website;
https://www.mbusa.com/mercedesme/index
https://www.mbusa.com/mercedesme/index
Last edited by FreeWoRLD; Jan 17, 2024 at 07:45 AM.
Senior Member
Joined: Dec 2012
Posts: 445
Likes: 11
From: Washington, DC Metro Area
Currently: 2019 E450 AWD, Previous: 2002 CLK55 Cab
I just enrolled in the website/app because all I wanted was Remote Start and Remote Lock/Unlock. They will no longer sell a subscription to individual services I was told by customer service, you have to buy the entire suite of services, the majority of which I have no interest in. I asked MBZ Customer Service what value does the app have if I don't take the all or nothing package. The customer service agent candidly said "none". Enjoy
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Out Of Control!!
Joined: Nov 2018
Posts: 11,313
Likes: 5,273
From: San Francisco Bay Area
2019 C63CS
Yes it's going to be obsolete because electric cars don't have an engine to remote start anymore, but it's been replaced with the ability to remote control the climate and the charging from the app. You are not gonna do that from a key fob, unless you want the key fob to be the size of a phone. BMW tried that with their gigantic key fobs that have a display. Hasn't caught on elsewhere.
