Personally Servicing my GLC While Maintaining CPO
Thread Starter
Newbie
Joined: Mar 2024
Posts: 3
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2022 GLC 300 4 MATIC
Personally Servicing my GLC While Maintaining CPO
Hello All,
I am a first-time MB owner and new to this forum, so I am not sure if a similar thread already exists.
I have a Certified Pre-Owned (CPO) 2022 GLC 300 4 MATIC. I want to maintain my CPO warranty while doing regular A and B services myself. Does anyone else do this? If yes, do you need to provide some proof of maintenance to Mercedes in case you need something fixed under warranty? I want to ensure that servicing personally my GLC will not void my CPO warranty. I searched this up but the only thing I found online is from the MB CPO website, listed below. Thank you in advance!
Do I have to Bring My Vehicle to an Authorized Mercedes-Benz Dealership for Service?
• Repairs covered under Mercedes-Benz Warranties must be performed at any authorized Mercedes-Benz Dealership. When you bring your vehicle in for warranty servicing at your authorized Mercedes-Benz Dealership, please present this document to your service Adviser to speed service order write-ups.
• Maintenance service as recommended in your vehicle’s Service Booklet can be performed by any qualified service outlet. However, we recommend that all maintenance service work be performed by your authorized Mercedes-Benz dealership. Authorized Mercedes-Benz Dealerships have the trained personnel, tools, diagnostic instruments, and service reference literature necessary to perform the recommended maintenance correctly and systematically.
I am a first-time MB owner and new to this forum, so I am not sure if a similar thread already exists.
I have a Certified Pre-Owned (CPO) 2022 GLC 300 4 MATIC. I want to maintain my CPO warranty while doing regular A and B services myself. Does anyone else do this? If yes, do you need to provide some proof of maintenance to Mercedes in case you need something fixed under warranty? I want to ensure that servicing personally my GLC will not void my CPO warranty. I searched this up but the only thing I found online is from the MB CPO website, listed below. Thank you in advance!
Do I have to Bring My Vehicle to an Authorized Mercedes-Benz Dealership for Service?
• Repairs covered under Mercedes-Benz Warranties must be performed at any authorized Mercedes-Benz Dealership. When you bring your vehicle in for warranty servicing at your authorized Mercedes-Benz Dealership, please present this document to your service Adviser to speed service order write-ups.
• Maintenance service as recommended in your vehicle’s Service Booklet can be performed by any qualified service outlet. However, we recommend that all maintenance service work be performed by your authorized Mercedes-Benz dealership. Authorized Mercedes-Benz Dealerships have the trained personnel, tools, diagnostic instruments, and service reference literature necessary to perform the recommended maintenance correctly and systematically.
Member
Joined: Jan 2022
Posts: 174
Likes: 26
2022 GLC 300 4 MATIC
It's cray what MB charges for "A" and "B". I'm a senior citizen and have my limitations now. If you decide to do your own maint. keep receipts, take pics & videos, and document everything.
Keep a file on your computer. Always use a new washer on the drain plug. Use quality parts.
Now I just have to bite the bullet once a year and pay up.
Keep a file on your computer. Always use a new washer on the drain plug. Use quality parts.
Now I just have to bite the bullet once a year and pay up.
MBWorld Fanatic!
Joined: Oct 2009
Posts: 7,025
Likes: 2,205
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
I recommend that you talk with your Service Manager, to make sure that you know what documentation he needs to sign off on your maintenance. Or your Indy's work, for that matter.
All the items in the maintenance schedule must be done, but Federal law specifies that the Manufacturer can not require the work be done in their shop.
It's the Magnuson-Moss Warranty Act, 1975.
Usually parts receipts are sufficient, but check to make sure.
You'll have to deal with the maintenance reminder resets as well.
All the items in the maintenance schedule must be done, but Federal law specifies that the Manufacturer can not require the work be done in their shop.
It's the Magnuson-Moss Warranty Act, 1975.
Usually parts receipts are sufficient, but check to make sure.
You'll have to deal with the maintenance reminder resets as well.
Last edited by mikapen; Mar 5, 2024 at 04:02 PM.
Thread Starter
Newbie
Joined: Mar 2024
Posts: 3
Likes: 0
2022 GLC 300 4 MATIC
Thank you, mikapen!
I like the idea of talking to the Service Manager. I already contacted MB USA with my question, but no answer so far. I will buy everything needed for service B from a dealership and try to talk with the Service Manager. Did you maintain your vehicle while it was under warranty?
I like the idea of talking to the Service Manager. I already contacted MB USA with my question, but no answer so far. I will buy everything needed for service B from a dealership and try to talk with the Service Manager. Did you maintain your vehicle while it was under warranty?
Senior Member
Joined: Apr 2007
Posts: 311
Likes: 74
From: Richmond, Virginia USA
'12 E550, '10 ML350, '06 E350, '20 GLC300, '21 GLC300
In my neck of the woods, service A (glorified oil change) runs about $600. Service B (oil change plus cabin filter) is over $800. All before coupons/discounts. Savings receipts amount to oil filters and air filters. You don't have to buy MB oil but make sure your oil conforms to B229.52 (double check that yourself!).
I do my own maintenance on two GLC300. Plenty of videos showing you how. The one thing that might annoy you is no dipstick! The computer takes a while to display oil level unless you find out how to get to the hidden maintenance screens. Don't forget about the service intervals of other systems not covered by Schedule A and B like brake fluid, transmission fluid and coolant.
I do my own maintenance on two GLC300. Plenty of videos showing you how. The one thing that might annoy you is no dipstick! The computer takes a while to display oil level unless you find out how to get to the hidden maintenance screens. Don't forget about the service intervals of other systems not covered by Schedule A and B like brake fluid, transmission fluid and coolant.
Member
Joined: Nov 2012
Posts: 119
Likes: 50
From: SoCal
2022 GLC 4Matic
Hello All, I am a GLK owner on the verge purchasing a '22 CPO GLC. I was snooping around this forum and stumbled onto this thread. It motivated me to ask the dealership about the CPO self service policy re; voiding the warranty.
They said "the vehicle must be seen by a Mercedes dealer service facility at least once ever two years to keep warranty coverage intact". As in, I can do the next Service A / B due but must have the following one due done at the Dealer to keep coverage in place. Of course I would check with your dealer about your specific situation.
They said "the vehicle must be seen by a Mercedes dealer service facility at least once ever two years to keep warranty coverage intact". As in, I can do the next Service A / B due but must have the following one due done at the Dealer to keep coverage in place. Of course I would check with your dealer about your specific situation.
