iPhone contacts not sync'd
Thread Starter
Newbie
Joined: Oct 2019
Posts: 1
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2020 GLE 350
iPhone contacts not sync'd
Anyone having a problem with their contacts importing from their phone? We have connected Bluetooth several times and permitted the contacts to be sync'd. It imports about 40 of them then stops... The iPhone is set to allow the contacts to be shared.Taking to the dealer tomorrow but just thought I would ask. 2020 GLE 350
Last edited by Cstacey4; Oct 21, 2019 at 01:46 PM. Reason: forget to add model
MBWorld Fanatic!
Joined: Nov 2012
Posts: 6,130
Likes: 1,117
A gaggle of MB's
I would suggest "starting from Zero": 1. erase your iPhone from your MB head unit - 2. erase your MB from your iPhone 3. re-start BOTH your MB head unit and your iPhone (restart = power off till device is totally - then power back on) - after those 3/things have been done - then reconnect your phone with Lightning cable to CarPlay in the front console... let5 CarPlay do the work for you 1st ... then go to Bluetooth..
MBWorld Fanatic!
Joined: Feb 2008
Posts: 2,829
Likes: 95
'20 GLC300 SUV
I figured out a fix.
Go to Settings, Bluetooth, then click the “i” icon by proper MB connection listing.
Make sure “all contacts” is the only group with a check mark (no recents, no other groups).
Then go to the COMAND telephone settings. Go into contacts. De-select “sync contacts automatically.” Instead, do a manual sync from the COMAND.
All contacts should then sync. Afterward, you can re-select the automatic sync option on the COMAND.
Voila.
(Obviously you have to be in the car with a BT connection to complete these steps).
Go to Settings, Bluetooth, then click the “i” icon by proper MB connection listing.
Make sure “all contacts” is the only group with a check mark (no recents, no other groups).
Then go to the COMAND telephone settings. Go into contacts. De-select “sync contacts automatically.” Instead, do a manual sync from the COMAND.
All contacts should then sync. Afterward, you can re-select the automatic sync option on the COMAND.
Voila.
(Obviously you have to be in the car with a BT connection to complete these steps).
