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Air Balance problem ?

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Old Oct 27, 2019 | 04:24 PM
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Wiggis's Avatar
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GLC63S, A35 AMG
Question Air Balance problem ?

So my car has the air balance package with the ioniser.

Firstly, I just can’t smell the fragrance at all in the vehicle even though set to 3. Secondly, the ionizer function keeps randomly turning itself off.

Sounds normal, or is this glitch #15 on my April 2019 car ?
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Old Oct 27, 2019 | 08:50 PM
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2020 GLC43 | 2020 GLE350 | 2014 E350 (sold)
Are you sure there is a fragrance jar installed? This may be an extra item available at the dealer.
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Old Oct 27, 2019 | 09:09 PM
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Mine was in a plastic bag in the cargo area with a cloth for the display.

Originally Posted by MercOne1
Are you sure there is a fragrance jar installed? This may be an extra item available at the dealer.
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Old Oct 28, 2019 | 02:29 AM
  #4  
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Originally Posted by MercOne1
Are you sure there is a fragrance jar installed? This may be an extra item available at the dealer.
Yeah, it’s definitely in there, and the plastic bit on top pushes in with a hard press, so its not that.
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Old Oct 28, 2019 | 08:24 AM
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No problem on mine and it can be operated with voice command.
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Old Nov 14, 2019 | 04:46 PM
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Originally Posted by Wiggis
So my car has the air balance package with the ioniser.

Firstly, I just can’t smell the fragrance at all in the vehicle even though set to 3. Secondly, the ionizer function keeps randomly turning itself off.

Sounds normal, or is this glitch #15 on my April 2019 car ?
I have the same issue. GLE 450
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Old Nov 16, 2019 | 08:42 PM
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2001 G500
Originally Posted by Igor Tikhonov
I have the same issue. GLE 450
Same here, can't smell the air freshener and ionizer doesn't stay on.
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Old Nov 24, 2019 | 02:23 PM
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Air balance issue

Hi gentlemen, i have GLE 450 and the same issue. Did you fix it?

Thanks

Last edited by lacislav; Nov 24, 2019 at 02:25 PM.
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Old Nov 27, 2019 | 10:20 AM
  #9  
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Funny, when I first got the GLE, the option for energizing comfort was in the menu. Now it has disappeared...
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Old Nov 29, 2019 | 05:26 AM
  #10  
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So I wouldn't say that i've 'fixed' these problems, but I do believe I understand what's happening ....

1) The Air Balance perfume only seems to operate out of the central vents in the dashboard. When the A/C is on 'auto', most of the time very little air flows out of those central vents - a lot more seems to come out by the windscreen and the lower dash vents. Hence, you really don't notice the smell (at all) because so little air is flowing out of the appropriate vents, and hence very little perfume is released. But ... if you force the A/C to blow out of the central vents hard, you can definitely smell it working.

2) The Air Ionizer similarly only appears to work through the central vents in the dashboard. When there is very little airflow through those vents, my guess is that a static charge builds up, and the module turns itself off to protect itself from any kind of static discharge. When you force the air to flow through the central vents, it appears to stay on for extended periods without automatically shutting itself off.

Anyway ... that's what I think it going on.... not a fault it seems, but if i'm right, just a poorly thought out design that focuses on the central dashboard vents for both functions, and combined with the 'automatic' air distribution, isn't exercised enough for either function to work particularly well.

Last edited by Wiggis; Nov 29, 2019 at 05:29 AM.
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Old May 27, 2020 | 07:07 AM
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gle 450
Ioniser ok but no perfume

Gle450
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Old May 27, 2020 | 12:17 PM
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Originally Posted by Joao Costa
Gle450

???????
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