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2020 GLE - Remote Start questions

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Old Feb 6, 2020 | 05:53 PM
  #26  
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It's not so much the unlocking that's the problem, it's the hassle of waiting for the app to launch, then going through the start routine (hold the start icon for a few seconds then enter PIN), then waiting for the app to contact the server, and then sometimes it fails! It wastes precious time when you're in a hurry.
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Old Aug 5, 2020 | 05:52 PM
  #27  
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Originally Posted by jbizios
Actually, a better way to implement this is to keep the car ON when you unlock the door, BUT require you to hit the Start Button when you get in and before you shift into a gear. If the key fob is not present, the car would shut off. I came to Mercedes from Infiniti and that is how they implemented it
This is how Honda does it too. You have to press the start button again when you get in.

I used Mercedes remote start for the first time today and it was completely pointless. I wanted the AC to be running while I put my kids in except the car turns off as soon as I open the door. What exactly is the point of it then? I'm sure the people who design these features have never actually used them in the real world. Certainly not with a family.
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Old Jan 30, 2021 | 11:01 AM
  #28  
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Originally Posted by midcityeng
Hi everyone --
Wanted to give you all a heads-up about an upcoming aftermarket remote start option for this vehicle. We proudly offer the best option out there when it comes to Mercedes aftermarket starter options, and we will have coverage for the 2020 GLE in the next 1-3 months. It will feature integrated factory key control, plus super-dependable options for smartphone control via Drone Mobile or Directed SmartStart. Coming soon!
It's this ready now?
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Old Jan 30, 2021 | 04:26 PM
  #29  
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Originally Posted by midcityeng
Hi everyone --
Wanted to give you all a heads-up about an upcoming aftermarket remote start option for this vehicle. We proudly offer the best option out there when it comes to Mercedes aftermarket starter options, and we will have coverage for the 2020 GLE in the next 1-3 months. It will feature integrated factory key control, plus super-dependable options for smartphone control via Drone Mobile or Directed SmartStart. Coming soon!
Please let us know when it s ready. I had your remote starter / Drone Mobile setup in my previous 2015 ML350, it was awesome. Fast and had all the features we are asking for in this thread. Custom run times, vehicle did not turn off when door opened, remote heated seats on, remote hatch and much more.
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Old Jan 31, 2021 | 06:44 AM
  #30  
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Originally Posted by chrislk55
Please let us know when it s ready. I had your remote starter / Drone Mobile setup in my previous 2015 ML350, it was awesome. Fast and had all the features we are asking for in this thread. Custom run times, vehicle did not turn off when door opened, remote heated seats on, remote hatch and much more.
This sounds great...will it be available for the GLS450 (X167) also??
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Old Feb 5, 2021 | 12:20 PM
  #31  
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Originally Posted by Gary_D
It's this ready now?
Am interested in this as well. The Mercedes remote start is crap lol.

Anyhow, did a search of that person's user name to see what comes up and I found this: https://www.midcityengineering.com/, which judging from that person's username and the site name, I'm going to assume there's a connection there, especially since the site offers Remote Start. I don't see the Smart Starter for the GLE 2020-Present (V167) though.
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Old Feb 5, 2021 | 04:12 PM
  #32  
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Originally Posted by jxl007
Am interested in this as well. The Mercedes remote start is crap lol.

Anyhow, did a search of that person's user name to see what comes up and I found this: https://www.midcityengineering.com/, which judging from that person's username and the site name, I'm going to assume there's a connection there, especially since the site offers Remote Start. I don't see the Smart Starter for the GLE 2020-Present (V167) though.
That's the company. They don't have it on their website yet since it's still being developed. I believe he said it will be available in a couple months. I will get it for sure, I loved the one I had in my 2015 ML350. The current remote start on my GLE450 is a joke.
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Old Feb 5, 2021 | 04:34 PM
  #33  
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Originally Posted by chrislk55
That's the company. They don't have it on their website yet since it's still being developed. I believe he said it will be available in a couple months. I will get it for sure, I loved the one I had in my 2015 ML350. The current remote start on my GLE450 is a joke.
Would definitely like to get your feedback on the starter for the V167 GLE once they release it. And yeah, I agree, the current remote start is a joke. I've owned other cars (lower end as compared to Benz) with better remote start technology.
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Old Feb 6, 2021 | 12:47 PM
  #34  
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Yes Yes and Yes. I live in Chicago. I do have a private spot but it's not enclosed from the elements. Finally upgraded my 12 year old Honda to a C class June 2020 for the sole reason that I wanted a comfortable ride with a remote start for the winter. The remote start has actually worked once since November of 2020 (it is now February of 21). The dealer acts like theyve never heard this is an issue. How I regret getting a Benz. more than anything in the world
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Old Feb 8, 2021 | 12:40 PM
  #35  
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Originally Posted by gormelli
Yes Yes and Yes. I live in Chicago. I do have a private spot but it's not enclosed from the elements. Finally upgraded my 12 year old Honda to a C class June 2020 for the sole reason that I wanted a comfortable ride with a remote start for the winter. The remote start has actually worked once since November of 2020 (it is now February of 21). The dealer acts like theyve never heard this is an issue. How I regret getting a Benz. more than anything in the world
Hi gormelli -- We're actually based in Chicago. What model year C Class did you buy? We might be able to help you out with an ultra-reliable remote starter solution.
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Old Feb 8, 2021 | 05:38 PM
  #36  
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Originally Posted by midcityeng
Hi gormelli -- We're actually based in Chicago. What model year C Class did you buy? We might be able to help you out with an ultra-reliable remote starter solution.
Any update on the remote starter for 2020+ GLEs?
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Old Feb 9, 2021 | 04:46 PM
  #37  
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I really love it when after 10-20 seconds of fumbling around with the app to activate remote start and it sends the command to the car, the app tells me 10 seconds later that the car killed the engine without any reason given, even though I didn't actually hear the engine start. There's plenty of gas in the tank, all windows are closed, but apparently the car has decided "nope, not this time pal." So I try again, and it fails again with the same message, but on the third try it starts!

That's two minutes to remotely start the car. How do you remote start most other makes of car? On the key fob, you press the lock button and then double-press or hold-press the remote start button. No more than 3 button presses and the car starts in 5 seconds, every time.


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Old Feb 23, 2021 | 03:30 PM
  #38  
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Originally Posted by midcityeng
Hi gormelli -- We're actually based in Chicago. What model year C Class did you buy? We might be able to help you out with an ultra-reliable remote starter solution.

Hi MidCityEng, I have a C300 year 2020 Sedan. I prefer to not pay more for this option since i relied on the dealer's premise that this car has reliable remote start. Would be willing to have them install your option if you have it.
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Old Feb 23, 2021 | 03:31 PM
  #39  
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Originally Posted by rockliffe
I really love it when after 10-20 seconds of fumbling around with the app to activate remote start and it sends the command to the car, the app tells me 10 seconds later that the car killed the engine without any reason given, even though I didn't actually hear the engine start. There's plenty of gas in the tank, all windows are closed, but apparently the car has decided "nope, not this time pal." So I try again, and it fails again with the same message, but on the third try it starts!

That's two minutes to remotely start the car. How do you remote start most other makes of car? On the key fob, you press the lock button and then double-press or hold-press the remote start button. No more than 3 button presses and the car starts in 5 seconds, every time.
I can't get it to start even on the third. Would be ecstatic if that were the case.
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Old Feb 25, 2021 | 06:40 AM
  #40  
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With the old app version my wife who is the primary GLE driver was sometimes able to use Remote Start. Since the new iOS app came out, it is impossible to use.
Can't meet the conditions required, no matter what the first two won't get a checkmark. This morning she got kicked out of the app and can't login anymore. Lovely.




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Old Feb 25, 2021 | 06:59 AM
  #41  
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Originally Posted by cupecoy
With the old app version my wife who is the primary GLE driver was sometimes able to use Remote Start. Since the new iOS app came out, it is impossible to use.
Can't meet the conditions required, no matter what the first two won't get a checkmark. This morning she got kicked out of the app and can't login anymore. Lovely.

I have that screen come up also, but I just push "start" at the bottom, the next screen pops up which asks for my pin. After entering the pin and hitting "send", the car remote starts (it does take up to 20 seconds) and I get a push notification that the car has started.
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Old Feb 25, 2021 | 08:51 AM
  #42  
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Originally Posted by CALLA
I have that screen come up also, but I just push "start" at the bottom, the next screen pops up which asks for my pin. After entering the pin and hitting "send", the car remote starts (it does take up to 20 seconds) and I get a push notification that the car has started.
When I push "start" nothing happens. I'll have to open a ticket with MB support I guess.
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Old Feb 25, 2021 | 11:39 AM
  #43  
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Is this condition the same whether the car is inside or able to see the sky?
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Old Feb 25, 2021 | 12:50 PM
  #44  
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Originally Posted by jxl007
Any update on the remote starter for 2020+ GLEs?
We're shooting to have this coverage available later this year (2021).
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Old Feb 25, 2021 | 12:53 PM
  #45  
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Originally Posted by gormelli
Hi MidCityEng, I have a C300 year 2020 Sedan. I prefer to not pay more for this option since i relied on the dealer's premise that this car has reliable remote start. Would be willing to have them install your option if you have it.
Hi Gormelli - please feel free to give us a call to go over your options. Assuming you purchased your vehicle from Fletcher-Jones Mercedes of Chicago? We do a lot of business / installations with them.
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Old Mar 14, 2021 | 03:03 PM
  #46  
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Originally Posted by tommyr
Can't disagree, although I really appreciate the ability to start it from anywhere. I've done it from inside a building, well out of range of the remote.
nice in theory, however, if you find yourself traveling and you have zero cell phone service.. the feature is completely gone. I don’t see a reason why I can’t use the remote also. Plus not being able to change settings such as turn on heated seats/steering wheel, turn on the rear defrost is brutal. To be completely honest for me I wish I realized how terrible their “convenience feature is.”
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Old Oct 15, 2022 | 04:40 PM
  #47  
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Other Car manufacturers also have mobile app remote start. But they retained key fob remote start too. BMW X5 has both key fob and app remote start. MB went greedy to make money with connect services and removed the key fob start option
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Old Oct 15, 2022 | 05:20 PM
  #48  
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Originally Posted by schkar
Other Car manufacturers also have mobile app remote start. But they retained key fob remote start too. BMW X5 has both key fob and app remote start. MB went greedy to make money with connect services and removed the key fob start option
There are several requirements for the remote start to be "allowed" by the car. Much of it is a Euro- or Country-specific requirement for safety and anti-theft.
With the App, you verify all of them are met (8 or so) are satisfied, and can correct them. (Car locked, Doors closed, sunroof closed, not started by remote more than twice, starter battery not low, etc.)
If it were designated to the key fob only, you wouldn't know why it wouldn't work, and you'd either be changing batteries of using an App.

I guess an alternative is to use the Kia approach and be the #1 stolen vehicle around. (or NOT around....)
Mercedes seems to be doing a good job of not being Hacked. I never really understand the rationale for some of their methods, but that's OK.
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Old Oct 15, 2022 | 05:36 PM
  #49  
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Creating a secure architecture is the solution and not taking away the feature. I am sure BMW also reviewed security and hacking issues before allowing key fob remote start in their X5 model in US. Mercedes use this as an excuse to make money through subscription services. If not they would have offered app remote start for 3 years (like 2021 GLE) and not reduce this to 1 year (since 2022). This is just greed.
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Old Oct 15, 2022 | 08:24 PM
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Originally Posted by schkar
Creating a secure architecture is the solution and not taking away the feature. I am sure BMW also reviewed security and hacking issues before allowing key fob remote start in their X5 model in US. Mercedes use this as an excuse to make money through subscription services. If not they would have offered app remote start for 3 years (like 2021 GLE) and not reduce this to 1 year (since 2022). This is just greed.
BMW might be catching up with the "secure architecture" that is mandated in the next year or two in Europe.

BMW also provides "free" service for a while. It doesn't necessarily mean that all other manufacturers are "greedy;" it may just mean that BMW has to give incentives to compete with Hyundai!
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