Software Updates
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Banned
Joined: Apr 2019
Posts: 664
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Software Updates
Is anyone slightly annoyed by the fact that no software updates are being released for our 2020 GLEs?
I have mine for over half a year now, and some of you have had their vehicles for a year.
There was one map update upon delivery for mine, that's all to date.
Every other modern device I own updates on a regular basis.
I have mine for over half a year now, and some of you have had their vehicles for a year.
There was one map update upon delivery for mine, that's all to date.
Every other modern device I own updates on a regular basis.
Senior Member
Joined: Mar 2016
Posts: 446
Likes: 134
From: Montreal, QC
2020 GLE450 4Matic AMG-Line
I would like the software to recognize the reality experienced by mainly two provinces with predominantly French names of places (Québec and New Brunswick, along with parts of Ontario). The voice recognition software is useless when set to English and voicing French names. Even if it were set in French, it is insufferable.
For Example, I f I want to go to boulevard Pie-IX named after pope Pious IX, I would say something resembling phonetically to "Boolevar Pee nuff", but the AI (be it MBUX, Google Maps, Waze, or Apple Maps) cannot figure out Roman numbers in places, let alone the name itself.
For Example, I f I want to go to boulevard Pie-IX named after pope Pious IX, I would say something resembling phonetically to "Boolevar Pee nuff", but the AI (be it MBUX, Google Maps, Waze, or Apple Maps) cannot figure out Roman numbers in places, let alone the name itself.
Last edited by tiri; Jun 10, 2020 at 01:19 PM.
Banned
Joined: Jun 2019
Posts: 354
Likes: 122
2020 GLE 350
Is anyone slightly annoyed by the fact that no software updates are being released for our 2020 GLEs?
I have mine for over half a year now, and some of you have had their vehicles for a year.
There was one map update upon delivery for mine, that's all to date.
Every other modern device I own updates on a regular basis.
I have mine for over half a year now, and some of you have had their vehicles for a year.
There was one map update upon delivery for mine, that's all to date.
Every other modern device I own updates on a regular basis.
MBWorld Fanatic!
Joined: May 2018
Posts: 3,391
Likes: 1,040
From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
I thought I might have had an OTA update recently because my phone pairing dropped and the backtrack feature started working correctly. My version # hasn’t changed so??? Also my Mercedes me has quit notifying me of open doors. Still can’t figure that out!
There were a number of updates to mine in May, June 2019 but they were probably already installed in new builds for those and subsequent months.
There were a number of updates to mine in May, June 2019 but they were probably already installed in new builds for those and subsequent months.
Senior Member
Joined: Mar 2019
Posts: 496
Likes: 214
From: Philadelphia, PA
2020 Mercedes GLE 450
Personally, I would much prefer Mercedes (and any companies with software) to release small but frequent update. The advantage of this approach (in my opinion) are:
- Let the user knows that the company cares about the user by releasing updates (based on feedback, new ideas, etc)
- Smaller update means if stuff goes wrong, the impact would be smaller (large update has a higher chance of impacting multiple systems, and could have increase the learning curve of new features on user)
- Shorter development cycle, meaning the amount of time needed for the coding, testing, and QA will be shorter in general.
- Let the user knows that the company cares about the user by releasing updates (based on feedback, new ideas, etc)
- Smaller update means if stuff goes wrong, the impact would be smaller (large update has a higher chance of impacting multiple systems, and could have increase the learning curve of new features on user)
- Shorter development cycle, meaning the amount of time needed for the coding, testing, and QA will be shorter in general.
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Super Member
Joined: Dec 2013
Posts: 630
Likes: 177
From: SW Ontario Canada
2020 GLS580, 2023 Corvette Z06
Mercedes Me no longer notifies vehicle unlocked
I thought I might have had an OTA update recently because my phone pairing dropped and the backtrack feature started working correctly. My version # hasn’t changed so??? Also my Mercedes me has quit notifying me of open doors. Still can’t figure that out!
There were a number of updates to mine in May, June 2019 but they were probably already installed in new builds for those and subsequent months.
There were a number of updates to mine in May, June 2019 but they were probably already installed in new builds for those and subsequent months.
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Senior Member
Joined: Mar 2016
Posts: 446
Likes: 134
From: Montreal, QC
2020 GLE450 4Matic AMG-Line
One feature I miss from the Mercedes me App, is the quite useful ability to open/close windows remotely. It was there a year ago, and it seems to have disappeared around the fall of 2019.
If you left your car in your friend's back yard and it starts raining, it was faster to use than to run outside and close the windows from the car. or say as you walk toward your car on a hot day, it was a great way to vent your car of excess heat.
If you left your car in your friend's back yard and it starts raining, it was faster to use than to run outside and close the windows from the car. or say as you walk toward your car on a hot day, it was a great way to vent your car of excess heat.
Senior Member
Joined: Mar 2019
Posts: 496
Likes: 214
From: Philadelphia, PA
2020 Mercedes GLE 450
One feature I miss from the Mercedes me App, is the quite useful ability to open/close windows remotely. It was there a year ago, and it seems to have disappeared around the fall of 2019.
If you left your car in your friend's back yard and it starts raining, it was faster to use than to run outside and close the windows from the car. or say as you walk toward your car on a hot day, it was a great way to vent your car of excess heat.
If you left your car in your friend's back yard and it starts raining, it was faster to use than to run outside and close the windows from the car. or say as you walk toward your car on a hot day, it was a great way to vent your car of excess heat.
But I agree, it would be nice to be able to do that from the app where remote is slightly out of range but car is still in view. (I don't think anyone would open the window when they can't see the car
)
Super Member
Joined: Jan 2020
Posts: 791
Likes: 412
From: Fredericksburg, VA
2020 Mercedes GLE350 4Matic; 2023 Tesla Model Y
Personally, I would much prefer Mercedes (and any companies with software) to release small but frequent update. The advantage of this approach (in my opinion) are:
- Let the user knows that the company cares about the user by releasing updates (based on feedback, new ideas, etc)
- Smaller update means if stuff goes wrong, the impact would be smaller (large update has a higher chance of impacting multiple systems, and could have increase the learning curve of new features on user)
- Shorter development cycle, meaning the amount of time needed for the coding, testing, and QA will be shorter in general.
- Let the user knows that the company cares about the user by releasing updates (based on feedback, new ideas, etc)
- Smaller update means if stuff goes wrong, the impact would be smaller (large update has a higher chance of impacting multiple systems, and could have increase the learning curve of new features on user)
- Shorter development cycle, meaning the amount of time needed for the coding, testing, and QA will be shorter in general.
Last edited by TexAg91; Jun 11, 2020 at 11:37 PM.
Senior Member
Joined: Mar 2019
Posts: 496
Likes: 214
From: Philadelphia, PA
2020 Mercedes GLE 450
The agile approach versus waterfall. Not as easy to do when there are safety regulations involved that require extensive regression to testing to ensure a change you make doesn’t inadvertently screw something else up. The more lines of code the more complicated it gets. Not sure what S/W development method Mercedes uses, I’m guessing it’s waterfall. If you really want to do agile you have to build it that way from the start. Segregate and partition the safety critical functions from the non-critical functions. Any change to a safety critical function requires extensive testing.
Newbie
Joined: Apr 2020
Posts: 4
Likes: 8
From: Danville, CA
2020 GLE 580
I have owned at GLE 580 since March and no updates since. I have received at least 4 updates with net-new features on my Tesla in that same time frame. Wish traditional automakers could keep up with the pace of software driven innovation that Tesla is providing. I believe all auto companies need to have a mindset that they are also technology companies. Even with the safety and regulatory requirements, this can be done.
MBWorld Fanatic!
Joined: May 2018
Posts: 3,391
Likes: 1,040
From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
One has to wonder if they even have a team dedicated to fixes and enhancements of the GLE base vehicle. They could have one team that has been working on the AMG enhancements or at least the most talented members. Then there are the large staff reductions announced months ago-how many from MBUX?
As to regression testing, it might be less than thorough. For example my 450 delivered in April 2019 had the camera and radar out of sync until July 2019. During that time there were several dangerous safety related events when using Distronic....not to mention LKA that reset to on and malfunctioned frequently.
As to regression testing, it might be less than thorough. For example my 450 delivered in April 2019 had the camera and radar out of sync until July 2019. During that time there were several dangerous safety related events when using Distronic....not to mention LKA that reset to on and malfunctioned frequently.
Banned
Joined: Jun 2019
Posts: 354
Likes: 122
2020 GLE 350
My GLS also stopped notifying me the vehicle is unlocked the past few weeks. I assumed it stopped because it is normal for it to be unlocked because it is in the locked garage. It didn't notify me the other day when I forgot to lock it in a general parking lot. I can't figure this one out. I forget to lock it because my other car locks automatically when I walk away. Nice feature!
MBWorld Fanatic!
Joined: May 2018
Posts: 3,391
Likes: 1,040
From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
Must be a glitch after the last update to the App...surprise... surprise. I can get it to work once by logging in and checking the vehicle but drops after that. Checking permissions I don't see anything to stop notifications.
Senior Member
Joined: Mar 2019
Posts: 496
Likes: 214
From: Philadelphia, PA
2020 Mercedes GLE 450
Just saw news that Mercedes and Nvidia is going to partner on the infotainment system starting in 2024. I wonder what will happen to the current (and relatively new) MBUX.
https://www.theverge.com/2020/6/23/2...iving-adas-ota
https://www.theverge.com/2020/6/23/2...iving-adas-ota
Member
Joined: May 2012
Posts: 171
Likes: 67
From: Suburbs of NYC
Awaiting a 2021 GLS580
Just saw news that Mercedes and Nvidia is going to partner on the infotainment system starting in 2024. I wonder what will happen to the current (and relatively new) MBUX.
https://www.theverge.com/2020/6/23/2...iving-adas-ota
https://www.theverge.com/2020/6/23/2...iving-adas-ota
