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Recall for GLEs and GLSs with Illuminated Star

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Old Oct 22, 2020 | 01:24 PM
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Recall for GLEs and GLSs with Illuminated Star

https://www.autoblog.com/amp/2020/10...ing-headlight/

A voluntary recall is active for GLEs and GLSs with Illuminated Star built between December 2018 and February 2020.
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Old Oct 22, 2020 | 02:42 PM
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Gets embarrassing when Mercedes can’t even get an emblazoned three pointed star right.

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Old Oct 22, 2020 | 07:43 PM
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Originally Posted by quattrogmbh
Gets embarrassing when Mercedes can’t even get an emblazoned three pointed star right.
At least it's not as extensive as Audi's recalls for 2020 models
https://www.cars.com/research/audi-a6-2020/recalls/
https://www.cars.com/articles/2020-a...-alert-421977/
https://www.cars.com/articles/2019-2...-alert-419712/
https://www.cars.com/research/audi-q5-2020/recalls/
Or the Rolls Royce mentioned in the article "Rolls-Royce was recently forced to recall the vehicles it built with an illuminated Spirit of Ecstasy statue..."

But I agree that a better ground point should have been engineered for the three pointed star.
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Old Oct 23, 2020 | 09:26 AM
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Originally Posted by mikapen
At least it's not as extensive as Audi's recalls for 2020 models
https://www.cars.com/research/audi-a6-2020/recalls/
https://www.cars.com/articles/2020-a...-alert-421977/
https://www.cars.com/articles/2019-2...-alert-419712/
https://www.cars.com/research/audi-q5-2020/recalls/
Or the Rolls Royce mentioned in the article "Rolls-Royce was recently forced to recall the vehicles it built with an illuminated Spirit of Ecstasy statue..."

But I agree that a better ground point should have been engineered for the three pointed star.
True, but this is still a pretty serious issue. From the Autoblog story another person shared the link to:

"Mercedes-Benz is recalling 12,799 units of the GLE and the GLS equipped with a backlit star on the grille. It noticed a problem with one of the wiring loom's grounds can deactivate key functions, like the power steering.

Sold as a $500 option, the illuminated three-pointed star is marketed as a way to make the GLE and the GLS more distinctive at night, but it can apparently do a lot more. Mercedes explained the logo's electrical ground might not be installed properly, which in theory would simply make it not light up, but several other systems share the same connection, including the power steering control unit, the driver-side headlight, and the wiper motor. Without a clean and tight ground, none of these features work, so the risk of an accident increases."

And by the way, unlike Mercedes the Rolls-Royce "recall" didn't have anything to do with a problem on their end, it's due to a "light pollution" ruling by the EU. It's pretty ridiculous.

Last edited by JEDC1; Oct 23, 2020 at 11:36 AM.
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Old Oct 23, 2020 | 11:36 AM
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Originally Posted by JEDC1
True, but this is still a pretty serious issue. From the Autoblog story another person shared the link to:
"Mercedes-Benz is recalling 12,799 units of the GLE and the GLS equipped with a backlit star on the grille. It noticed a problem with one of the wiring loom's grounds can deactivate key functions, like the power steering.
Sold as a $500 option, the illuminated three-pointed star is marketed as a way to make the GLE and the GLS more distinctive at night, but it can apparently do a lot more. Mercedes explained the logo's electrical ground might not be installed properly, which in theory would simply make it not light up, but several other systems share the same connection, including the power steering control unit, the driver-side headlight, and the wiper motor. Without a clean and tight ground, none of these features work, so the risk of an accident increases."
Yeah, it's made headlines. I'd like to see further disclosure on the ground issue. It seems strange that the steering system wouldn't have redundant grounds - every car I have worked on since the 80's had redundant grounds, So I wonder if there's more to the story. The highlighted part above looks like false reporting - there seems to be no report of "Deactivated Steering."
Plus, I would be surprised if M-B doesn't have a Fail Safe mode on steering. All we have are headline coverage and no extensive reporting - that I have seen.

Here's a link to NHTSA for 2020 GLE. https://www.nhtsa.gov/vehicle/2020/M...UV/4WD#recalls 16 recalls. New model woes, or incomplete engineering? Follow the NHTSA site for results of investigations, which will occur if NHTSA concludes a threat to safety. No investigations posted yet.
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Old Oct 23, 2020 | 11:38 AM
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Originally Posted by JEDC1
And by the way, unlike Mercedes the Rolls-Royce "recall" didn't have anything to do with a problem on their end, it's due to a "light pollution" ruling by the EU. It's pretty ridiculous.
I was wondering if anybody would read the linked article. Yes, the RR lighted hood ornament recall is because of light pollution. I wonder if "headlights on" is light pollution for the EU....
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Old Oct 23, 2020 | 11:46 AM
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Yes, I had seen the story about Rolls-Royce and the EU rule a week or so ago. It seems crazy that the little bit of light emitted by the ornament would be enough to come into conflict with the light regulations....
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