Question about servicing
Thread Starter
Newbie
Joined: Dec 2020
Posts: 3
Likes: 3
Gle350
Question about servicing
Regarding the A, Bx servicing, is it OK to have this done at an independent mechanic or service station like a brakes plus or meineke?
I have about 60k miles on my GLE350 and its showing its due for a B3 service.
Please advise.
I have about 60k miles on my GLE350 and its showing its due for a B3 service.
Please advise.
Out Of Control!!
Joined: Sep 2018
Posts: 14,671
Likes: 4,574
From: unbegrenzt
2017 GLE350 4MATIC
Yes it’s OK. When under warranty it’s a good practice to get complete documentation from the shop on what was done and parts/materials used. It helps avert MB denying warranty coverage based on maintenance not done.
Since at 60k miles you are out of warranty, documentation is mainly for your peace of mind and for the next buyer if you sell the vehicle. It remains critical that the shop knows what they are doing.
Since at 60k miles you are out of warranty, documentation is mainly for your peace of mind and for the next buyer if you sell the vehicle. It remains critical that the shop knows what they are doing.
Member
Joined: Mar 2020
Posts: 143
Likes: 25
From: Framingham, MA
2016 CLS 400 4Matic
Not something I would do...
Wouldn’t take my Benz to anyplace but the MB dealership for service. Yes, it costs more. But the peace of mind I get from knowing it was taken care of by certified techs who understand and appreciate the complexities and nuances of these vehicles is priceless. And if my car were in an accident, no doubt at all I’d have it fixed by MB-certified mechanics.
Thread Starter
Newbie
Joined: Dec 2020
Posts: 3
Likes: 3
Gle350
Yes it’s OK. When under warranty it’s a good practice to get complete documentation from the shop on what was done and parts/materials used. It helps avert MB denying warranty coverage based on maintenance not done.
Since at 60k miles you are out of warranty, documentation is mainly for your peace of mind and for the next buyer if you sell the vehicle. It remains critical that the shop knows what they are doing.
Since at 60k miles you are out of warranty, documentation is mainly for your peace of mind and for the next buyer if you sell the vehicle. It remains critical that the shop knows what they are doing.
Thread Starter
Newbie
Joined: Dec 2020
Posts: 3
Likes: 3
Gle350
Wouldn’t take my Benz to anyplace but the MB dealership for service. Yes, it costs more. But the peace of mind I get from knowing it was taken care of by certified techs who understand and appreciate the complexities and nuances of these vehicles is priceless. And if my car were in an accident, no doubt at all I’d have it fixed by MB-certified mechanics.
MBWorld Fanatic!
Joined: Jul 2003
Posts: 6,770
Likes: 1,264
From: Lake Oswego, OR
2020 GLE 450; 2023 BMW M2 Coupe
Dealer vs. third party service
Wouldn’t take my Benz to anyplace but the MB dealership for service. Yes, it costs more. But the peace of mind I get from knowing it was taken care of by certified techs who understand and appreciate the complexities and nuances of these vehicles is priceless. And if my car were in an accident, no doubt at all I’d have it fixed by MB-certified mechanics.
Out Of Control!!
Joined: Sep 2018
Posts: 14,671
Likes: 4,574
From: unbegrenzt
2017 GLE350 4MATIC
Also, to the comment above regarding "certified" people at dealerships, I hope the mechanics/technicians are qualified in some way. The service manager at my local dealer does not know that the torque converter needs to be drained per WIS when doing a transmission service.
Mercedes dealers are, on average, terrible in terms of customer support.
