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Mercedes me connect login problem

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Old Aug 5, 2021 | 12:44 AM
  #1  
donaldm241's Avatar
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2024 AMG EQE SUV / 2024 GLE 450e hybrid
Mercedes me connect login problem

In the past week, Mercedes me connect app during logon on my iPhone will not send the login verify code via text. I instead have to use the code sent to my email. Same problem with the Mercedes me app for my 2018 e400

prior to last week if I used my login as my iPhone number the verify code was sent via text which would auto populate the login screen

since the text of verify codes works for other apps like Comcast and amazon I surmise this is a Mercedes problem

anyone know a fix- I already reinstalled the app with no luck
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Old Aug 5, 2021 | 12:51 AM
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My app stays logged in on my iPhone, so this would only be a one-time thing. I also have Face ID enabled, so any subsequent authentication is handled via Face ID. Why do you login constantly?

Last edited by superswiss; Aug 5, 2021 at 12:55 AM.
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