Service A or Express service
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Joined: Oct 2009
Posts: 6,987
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From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Super Member
Joined: Jul 2021
Posts: 784
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From: SWFL
2024 GLE 450, 2009 SLK 300
They are performing services that may not be needed such as a 4 wheel alignment. They are also performing services such as using BG oil additives that are not recommended by Mercedes and do not have Mercedes part numbers. These additives are a rip off and may violate your warranty. Is this a Sonic Dealership? They were sued for using non Mercedes parts and additives.
I would find a new dealership.
I would find a new dealership.
MBWorld Fanatic!
Joined: Oct 2009
Posts: 6,987
Likes: 2,187
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Super Member
Joined: Jul 2021
Posts: 784
Likes: 403
From: SWFL
2024 GLE 450, 2009 SLK 300
Yes. Mercedes corporate should do a better job of policing these shysters. Especially as they are pushing non Mercedes authorized procedures and fluids. The Ft Myers dealership tried this with me when I had my 2018 GLE 550e. I bought my next Mercedes at the Sarasota dealership and will never go back to the Ft Myers location.
MBWorld Fanatic!
Joined: Oct 2009
Posts: 6,987
Likes: 2,187
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Yes. Mercedes corporate should do a better job of policing these shysters. Especially as they are pushing non Mercedes authorized procedures and fluids. The Ft Myers dealership tried this with me when I had my 2018 GLE 550e. I bought my next Mercedes at the Sarasota dealership and will never go back to the Ft Myers location.
They've lost my service business, but also 4 Mercedes auto purchases in the last decade.
(The distant dealer will pick-up and deliver my car for service if I need it.)
Last edited by mikapen; Mar 15, 2025 at 01:45 PM.
