Notices
GLE Class (V167) Produced 2020 to present

Mercedes Connect Services Issue

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Sep 30, 2022 | 11:29 PM
  #1  
GLE1673's Avatar
Thread Starter
Junior Member
 
Joined: May 2022
Posts: 60
Likes: 7
From: New York
2020 GLE 350 NY
Mercedes Connect Services Issue

I went to go renew some of the services but there is one in particular that I wanted to renew, Vehicle Status (tracks tire pressure, mileage, etc.). However, it doesn't give me the option to renew. How is that possible? Do I need to call up?
Reply
Old Sep 30, 2022 | 11:32 PM
  #2  
GLE1673's Avatar
Thread Starter
Junior Member
 
Joined: May 2022
Posts: 60
Likes: 7
From: New York
2020 GLE 350 NY

DISREGARD THIS. I CALLED MB AND WAS ADVISED THE SERVICE IS FREE SINCE JULY.

Last edited by GLE1673; Sep 30, 2022 at 11:44 PM.
Reply
Old Sep 30, 2022 | 11:50 PM
  #3  
superswiss's Avatar
Out Of Control!!
5 Year Member
Community Influencer
Loved
Community Favorite
 
Joined: Nov 2018
Posts: 11,398
Likes: 5,322
From: San Francisco Bay Area
2019 C63CS
I believe it's part of Vehicle Monitoring, even though it's not listed specifically. Some of the services hitch a ride with one of the various packages that you can renew in the store. I renewed everything except for remote start, and vehicle status got extended. It took a couple of days before all the dates correctly reflected on the service page. You should get a notification in the app once the service have been updated.

https://shop.mbusa.com/en-us/connect...Monitoring/530
Reply
Old Sep 30, 2022 | 11:52 PM
  #4  
GLE1673's Avatar
Thread Starter
Junior Member
 
Joined: May 2022
Posts: 60
Likes: 7
From: New York
2020 GLE 350 NY
Originally Posted by superswiss
I believe it's part of Vehicle Monitoring, even though it's not listed specifically. Some of the services hitch a ride with one of the various packages that you can renew in the store. I renewed everything except for remote start, and vehicle status got extended. It took a couple of days before all the dates correctly reflected on the service page. You should get a notification in the app once the service have been updated.

https://shop.mbusa.com/en-us/connect...Monitoring/530
it actually updated within 20 mins. It now shows my new date in 2023. However, the vehicle status still says next month. I will continue to monitor after the expiration to see if it still is active.
Reply
Old Oct 1, 2022 | 12:01 AM
  #5  
superswiss's Avatar
Out Of Control!!
5 Year Member
Community Influencer
Loved
Community Favorite
 
Joined: Nov 2018
Posts: 11,398
Likes: 5,322
From: San Francisco Bay Area
2019 C63CS
Originally Posted by GLE1673
it actually updated within 20 mins. It now shows my new date in 2023. However, the vehicle status still says next month. I will continue to monitor after the expiration to see if it still is active.
Yes, same happened for me. Some of the dates updated shortly after I renewed but others, especially vehicle status took longer. It eventually reflected the new date and everything is working fine. Mine previously expired on 9/16/22 and now expires 9/16/23 and the vehicle status updates properly in the app.

EDIT: It seems that some of the services didn't renew until I went for a drive. The renewal requires for the car to connect to their servers to complete, which happens the next time you go for a drive.

Last edited by superswiss; Oct 1, 2022 at 12:12 AM.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 03:14 AM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE