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Is this true for the Mercedes extended warranty?

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Old Jun 7, 2023 | 07:21 AM
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Is this true for the Mercedes extended warranty?

One guy said "but remember in the prolongation option you have massive list of exclusions and each issue is not automatically repaired but is under review first by the company and only after that they are deciding that this issue will be fixed or no"

1. Where is the full list of the uncovered areas by the Mercedes extended warranty?
2. Is pre-approval required before fix?
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Old Jun 7, 2023 | 11:10 AM
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Originally Posted by manbeing
One guy said "but remember in the prolongation option you have massive list of exclusions and each issue is not automatically repaired but is under review first by the company and only after that they are deciding that this issue will be fixed or no"

1. Where is the full list of the uncovered areas by the Mercedes extended warranty?
2. Is pre-approval required before fix?
For normal issues I doubt this is required.


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Old Jun 7, 2023 | 11:47 AM
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Originally Posted by manbeing
One guy said "but remember in the prolongation option you have massive list of exclusions and each issue is not automatically repaired but is under review first by the company and only after that they are deciding that this issue will be fixed or no"

1. Where is the full list of the uncovered areas by the Mercedes extended warranty?
2. Is pre-approval required before fix?
The "one guy" is incorrect. The Mercedes extended warranty is an "inclusionary warranty," meaning that only the "named included" parts/systems are covered.

OTOH, an "exclusionary warranty" covers everything that's not expressly named as Excluded.

In most cases, an Exclusionary plan covers more than an Inclusionary plan.

Unfortunately the Mercedes is an Inclusionary plan, although coverage is more automatic.

Last edited by mikapen; Jun 7, 2023 at 12:25 PM.
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Old Jun 7, 2023 | 07:15 PM
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There is a list that is included on the extended warranty. The ELW is not a new car warranty by a long shot but if the bad part affected a part that is not covered by the warranty they will replace it (ei. A module pulling too much power from the battery and killing it. The module will be replaced plus the battery). This happened to me before under ELW coverage.
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Old Jun 7, 2023 | 07:42 PM
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Like others have said, the Mercedes Benz ELW is an inclusionary policy, below are the covered components. Inclusionary policies are seen as "2nd Tier Coverage" in the extended warranty world, and you'd be better off with an exclusionary policy (similar to factory warranty coverage). Compare the ELW inclusionary coverage vs. our extended warranty provider Fidelity's Platinum coverage exclusions for their exclusionary coverage, if it is not listed in that paragraph then it is covered.

Any questions about extended warranty coverage you can reach me at tgibson@highline-autos.com or (855) 924-1333

Mercedes-Benz Extended Limited Warranty:




Fidelity's small list of exclusions: BRAKE LININGS, BRAKE DRUMS AND ROTORS, DISC BRAKE PADS, STANDARD MANUAL TRANSMISSION CLUTCH FRICTION DISC, PRESSURE PLATE, PILOT BEARING, THROW-OUT BEARING AND ARM, AIR BAGS, SOLAR POWERED DEVICES, GLASS, LENSES, SEALED BEAMS, BODY PARTS AND/OR PANELS, WEATHER STRIPPING, TRIM, MOLDINGS, LOCK CYLINDERS, TIRES, WHEELS, ALL BATTERIES EXCEPT HYBRID/EV/HYDROGEN HIGH VOLTAGE BATTERIES AS LISTED UNDER GOLD, LIGHT BULBS, UPHOLSTERY, PAINT, BRIGHT METAL, FREEZE PLUGS, FILTERS, HEATER AND RADIATOR HOSES, EXHAUST SYSTEM, CATALYTIC CONVERTER, WORK SUCH AS FRONT-END ALIGNMENT OR WHEEL BALANCING (EXCEPT WHEN REQUIRED IN CONJUNCTION WITH A MECHANICAL BREAKDOWN), SAFETY RESTRAINT SYSTEMS, AUDIO/SECURITY OR OTHER SYSTEMS NOT FACTORY INSTALLED:
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