Service A Calls For Spark Plug Change?




I own the car. I don't lease.
Advisor showed me a printout at 3 years what should be done in terms on a service A which included spark plugs from the service code the car provided.
He said the service B next spring will call for transmission fluid change at a cost of $1300.00 plus the cost of the B service of $1100.00. If I prepay it and the service code shows this item, there is no extra charge because I prepaid it. Cost for an A and a B service is $1799.00.
Looked for a list showing what's done at different years and mileage and found nothing. Nothing in owner's manual. It's all in the car's service codes. It's a way of getting you to prepay ahead of time.
Toban
https://www.autonationmobileservice....ance-schedule/




This thread is another example. Folks are all up in arms about a spark plug change, even though they don't know why it was recommended.
But then, on the other hand some people get really upset if you ask them a question to clarify their complaint. You never know when such questions might damage their ego....
I'm glad that this thread seems to be a surviving a clarifying quesion, although there are certainly a lot of comments lambasting the diagnosis, so those folks must have secret knowledge.
Last edited by mikapen; May 20, 2024 at 06:04 PM.
I only use premium gas and do nothing out of the normal operation of the car. I can’t remember the code that came up but the dealer took that and did a print off for me to see and spark plugs were on there. It was a 3 year service A but I have only 18,000 miles on it. Normal miles would be 36,000 I would think. It showed 3 year service.
Nearest other dealer is 375 miles away, I don’t have the luxury of choosing another dealer close by.
Toban
Last edited by toban; May 20, 2024 at 11:34 PM.
I only use premium gas and do nothing out of the normal operation of the car. I can’t remember the code that came up but the dealer took that and did a print off for me to see and spark plugs were on there. It was a 3 year service A but I have only 18,000 miles on it. Normal miles would be 36,000 I would think. It showed 3 year service.
Nearest other dealer is 375 miles away, I don’t have the luxury of choosing another dealer close by.
Toban
In the US, 4/40 PPM does not include transmission fluid changes or spark plug changes for 450 GLE, which is in line with the document I referred to in my post above. MB USA markets PPM as something that covers everything you needed for normal car ownership scenario.




In the US, 4/40 PPM does not include transmission fluid changes or spark plug changes for 450 GLE, which is in line with the document I referred to in my post above. MB USA markets PPM as something that covers everything you needed for normal car ownership scenario.
I don't think the document you posted is correct - I saw it earlier and it didn't match anything I've seen before. It's too bad that there's no definitive source online now (taking your word for it because I haven't searched recently).
But since all was covered in our PPM, it appears to be covered by Mercedes PPM. 🤔
4/48 PPM = 2A + 2B + plugs, tranny & 2 brake flushes. Plus all the rest of the stuff. Including 12 wiper blades too, I guess.
I'd ask your service department to make sure.
Things may have changed.
Last edited by mikapen; May 22, 2024 at 08:09 PM.
The Best of Mercedes & AMG
See the screenshot.




See the screenshot.
The online information that I saw when we got our PPM, didn't match the contract. The contract did apply at 48 months.
I'd have to compare an actual document to see if have been changes, 2019 to present. I'll look at mine again.
As I said, I hadn't done a recent search.
So I asked a couple of AI sources and they came up with answers different from each other. (Builds confidence in the model, no?)
One thing for sure - I don't think my dealer forgot to charge me for a transmission flush and spark plugs.
We're probably both right but won't know until we compare paperwork. Four years is a long time - all prices have gone up significantly, and PPM coverage may be reduced now.
I'll try to look at my papers this weekend.




I have heard the service codes are the same for all models but not positive.
Heres what shows when starting the car:
I followed these directions to get into the menus. May be similar for other models, who knows.
Heres what mine looks like when I go into ASSYST PLUS menu:
Scroll down and it lists all the services due.
List of what each service is:
Last edited by TimC300; May 22, 2024 at 10:08 PM.
Spark plugs @ 50k for $940
Air filters @ 50k for $250
Transmission Flush @ 60k for $1240
Battery (12V) when needed for $820
Location - Coastal NC all in US $
$250 to R&R 2 air filters?
$820 to R&R a battery?
That is crazy expensive to me.








I was looking around to see how to get into the workshop menu and came across this which I think is for the GLE:

















