Transparent Hood and handwriting keyboard now inop
#1
Transparent Hood and handwriting keyboard now inop
Our 2024 GLE 450 rolled off the showroom floor with the Transparent Hood feature working just fine. I tried to use it last week to navigate a pot hole in a parking lot and it is now inoperative. The button is now greyed out. Even if I select OFFROAD in the DYNAMIC select system, it stays greyed-out. The car just makes the error boing noise when I tap it. The handwriting keyboard via the trackpad has also disappeared. Both features are still in the digital owner's manual but no clue when they disappeared and/or went inop in MBUX. Anyone have any info? It is infuriating that features on the vehicle can just come and go at MB's whim and you have no idea. I asked our service writer at MB and was just told he had no clue and would have a concierge reach out to me. That was days ago.
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cbh14 (09-20-2024)