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door not unlocking

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Old 09-10-2019, 06:41 PM
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door not unlocking

2016 gle350 4matic keyless-go

just started this. driver rear door will not unlock with remote/handle. it WILL lock all doors with the handle touch. have to get in on passenger side and pull handle to unlock.

is there a fuse associated with the locks? (not sure why there would be individual ones, but asking anyway.)

also, is there a reset procedure to resync locks internally (not the keyfob sync, keyfob works for everything else).

also, when this just occurred, the auto lock feature did not kick in. i had to deactivate and then reactive to get that back on line.

WTF?

thx, ron
Old 09-13-2019, 10:55 AM
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2016 GLE 350 4Matic, 2019 GLS 450 4Matic
Originally Posted by rcsjr
2016 gle350 4matic keyless-go

just started this. driver rear door will not unlock with remote/handle. it WILL lock all doors with the handle touch. have to get in on passenger side and pull handle to unlock.

is there a fuse associated with the locks? (not sure why there would be individual ones, but asking anyway.)

also, is there a reset procedure to resync locks internally (not the keyfob sync, keyfob works for everything else).

also, when this just occurred, the auto lock feature did not kick in. i had to deactivate and then reactive to get that back on line.

WTF?

thx, ron
I also have a GLE 350 4matic and while I haven't had the same issue, but based on similar key fob programming methods, it's possible you affected the programming when you deactivated/reactivated one. I'd suggest a trip to your dealership with all key fobs and maybe even sales could check for proper operation.
Old 09-13-2019, 11:31 AM
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thx. went in to service this am. their problem now. ron
Old 09-15-2019, 10:09 PM
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2017 GLE350 4MATIC
How did it turn out? Mention this campaign number to the dealer: 2018010009

https://www.startekinfo.com/StarTek/...edDocId=221388

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