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I have no idea what that is about. Only thing I did outside of recall were new wiper blades all around.
be interesting to see someone elses (mine is this weekend) list. Whether its dealers discretion or MBUSA have a set list of items unrelated to emissions that get taken care of.
I am taking my GLK250 in tomorrow for it...
will keep you advised, I asked the SA appointment setter , how long they thought it would take, as I made the dealer give me a loaner car, they said @3hours.. I laughed my a$$ off.. and said yea.. ok..
so we will see.. ( I marked all my PARTS with a specific marker and image ) then took pics, so lets see what I have when I get it back.
I am taking my GLK250 in tomorrow for it...
will keep you advised, I asked the SA appointment setter , how long they thought it would take, as I made the dealer give me a loaner car, they said @3hours.. I laughed my a$$ off.. and said yea.. ok..
so we will see.. ( I marked all my PARTS with a specific marker and image ) then took pics, so lets see what I have when I get it back.
We probably should have all signed our DPF's to see who ended up with whose.
We probably should have all signed our DPF's to see who ended up with whose.
I marked all my parts , just to see what shady type crap the dealer might pull... the AMG dealerships in our area are owned by AutoNation, and they do NOT have the best reputation when it comes to PARTS etc in there dealerships..
At one point and time, even possibly still, MB might pull the MB dealerships from them, there was a big lawsuit issue , around Autonation making or swaping cheaper parts on MB paid services.. like they used there OWN branded made oil filters on oil changes, instead of Original MB...
I took mine in this morning (Friday) for the AEM after checking with the scheduler to make sure that they had all of the parts they needed. She assured me they did. When I got there and talked to my SA, he said that the time required complete the fix varied. The way he described it was that Mercedes has a decision tree approach to the fix. After the minimum parts are replaced, they have to drive the car and test it. If it doesn't pass the test, more parts are replaced, etc. Hmmmm.
Anyway, at the end of the day my car is still at the dealership - awaiting parts. The "fix" will resume on Monday. Apparently, each dealership has their own story.
I took mine in this morning (Friday) for the AEM after checking with the scheduler to make sure that they had all of the parts they needed. She assured me they did. When I got there and talked to my SA, he said that the time required complete the fix varied. The way he described it was that Mercedes has a decision tree approach to the fix. After the minimum parts are replaced, they have to drive the car and test it. If it doesn't pass the test, more parts are replaced, etc. Hmmmm.
Anyway, at the end of the day my car is still at the dealership - awaiting parts. The "fix" will resume on Monday. Apparently, each dealership has their own story.
exact same thing here.... took it in this am, got a call @4:30pm that they needed more parts , so prob monday/tuesday
exact same thing here.... took it in this am, got a call @4:30pm that they needed more parts , so prob monday/tuesday
very interesting. thanks for confirming. Seems like the fix may vary depending on the competency of the dealer. I assume they want to be more thorough so they can keep billing Mercedes for their time..
very interesting. thanks for confirming. Seems like the fix may vary depending on the competency of the dealer. I assume they want to be more thorough so they can keep billing Mercedes for their time..
My SA advised they have done multiple already and the boom says 4.2 hours ...
My SA advised they have done multiple already and the boom says 4.2 hours ...
so will see
just took mine in this morning, won't be ready until tomorrow. Got a loaner GLB, the GLK250 feels much more solid with a very strong engine. The GLB just didn't have the same 'mercedes' driving feel
I live a couple of hundred miles from the dealer through whom I got the car. They are the recommended dealer for the Sprinter replacements and my contact tells me they've done too many of both Sprinters and sedans to count. I have appointment end of week with overnight stay and I'm told it's a 6 to 8 hour job. The reason I have confidence is that they have been doing all the vans that are motor home conversions in Indiana that are sent to the West Coast on the I-80. I have no reservations. We'll see.
Mine is still being fixed for 2 days. They were missing a part that needs to be special ordered.
They supposedly had already ordered the recall parts last week, so leads me to believe they might be customizing each fix depending on tolerances for each car?
Never had any emission issues so hopefully the fix does not open a can of worms
Mine is still being fixed for 2 days. They were missing a part that needs to be special ordered.
They supposedly had already ordered the recall parts last week, so leads me to believe they might be customizing each fix depending on tolerances for each car?
Never had any emission issues so hopefully the fix does not open a can of worms
I took mine in last week (as earlier posted) and I told them to GO AHEAD and do an OIL Change while it was in, and it was coming due.
So after 3 days, I get an email, with a list of other recommendations, ie .. BRAKES, etc etc etc .. with an estimate of almost 3K ..
I dont mind them trying to tell me my car needs something, but the up-sale tactics are just insane.. I clearly stated, do the recall emissions issue, and an oil change.. period..
The issue is, most dealers dont pay the mechanics an salary, they are all based on the billed hours for the job estimated by MB.. so they are trying to add other work, items to the order, so the tech can bill up on the hours. As MB stated @4.2 hours for the emissions items, and clearly, its taking dealers much longer, so they figure to see if they can do brakes, oil changes, and what ever else to up the billed hours.
I noticed the same upsell tactics the last time I took ours in for the steering bolt campaign. I was handed a list of over $4k to do a bunch of little things that I normally do myself anyway. $1200 of that was just the rear brakes! Outrageous when I can do them myself for $250 on a relaxed Sunday afternoon...
Anyway, as long as they do the recall work correctly the FIRST time, I don't plan to go back for other services that are NOT covered by the extended warranty.
I appreciate everyone updating this thread with their before/during/after experiences! Keep 'em coming.
I took mine in last week (as earlier posted) and I told them to GO AHEAD and do an OIL Change while it was in, and it was coming due.
So after 3 days, I get an email, with a list of other recommendations, ie .. BRAKES, etc etc etc .. with an estimate of almost 3K ..
I dont mind them trying to tell me my car needs something, but the up-sale tactics are just insane.. I clearly stated, do the recall emissions issue, and an oil change.. period..
The issue is, most dealers dont pay the mechanics an salary, they are all based on the billed hours for the job estimated by MB.. so they are trying to add other work, items to the order, so the tech can bill up on the hours. As MB stated @4.2 hours for the emissions items, and clearly, its taking dealers much longer, so they figure to see if they can do brakes, oil changes, and what ever else to up the billed hours.
wow, same happened to me(required oil change only). 3k upsell in maintenance items which i declined.
To be fair, those items will eventually be needed. New battery(500), transmission oil (800), tire rotation, balance(180), brake flush(160), adblue, fuel filter(440), air filter(250!!). but not at these prices
Sure, but you would still need to add in another 15 or 20 Bucks for some decent European Sunday afternoon beer.
Originally Posted by andreigbs
I noticed the same upsell tactics the last time I took ours in for the steering bolt campaign. I was handed a list of over $4k to do a bunch of little things that I normally do myself anyway. $1200 of that was just the rear brakes! Outrageous when I can do them myself for $250 on a relaxed Sunday afternoon...
Anyway, as long as they do the recall work correctly the FIRST time, I don't plan to go back for other services that are NOT covered by the extended warranty.
I appreciate everyone updating this thread with their before/during/after experiences! Keep 'em coming.
wow, same happened to me(required oil change only). 3k upsell in maintenance items which i declined.
To be fair, those items will eventually be needed. New battery(500), transmission oil (800), tire rotation, balance(180), brake flush(160), adblue, fuel filter(440), air filter(250!!). but not at these prices
$440 for a fuel filter? Good lord it only costs $80 and takes five minutes to change.
Sure, but you would still need to add in another 15 or 20 Bucks for some decent European Sunday afternoon beer.
I prefer a frosty Czech Pilsner Urquell, which I source locally for $9/six-pack
Originally Posted by smcnair
$440 for a fuel filter? Good lord it only costs $80 and takes five minutes to change.
Which is why so many folks cringe and complain on the interwebz that German cars are horridly expensive to fix. In my experience, if you need a shop, or worse yet the dealer, for everything then don't buy a German car.
Last edited by andreigbs; Apr 6, 2021 at 12:07 PM.
Reason: Edit: or have deeeep pockets!
Here's what my work order looks like. The dealer had the car for two full days.
Seems to run the same. I'll compare the mileage after I've gone through a tank. I've had problems with the emissions system on my '15 before. The DPF clogged and had to be replaced at 15,500 miles - also the DEF injector was leaking and spraying the exhaust causing white smoke to come from under the hood. My wife's '14 has been totally trouble free. Knock on wood.
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