Service B message reset
After I press the start stop button once with foot off the brake
On the old odometer screen
I’m pressing the answer phone button for one second
Then, within a second, I am pressing and holding the OK button for five seconds
The screen t changes to reset trip odometer and nothing but nothing else.
Any thoughts or experiences with this issue?




I think you're misinterpreting the instructions. Once you press and hold the phone button you have no more than one second to press and hold the OK button.
But no luck.
I tried just the way you explained and I’m pretty confident I tried that earlier however I’m not getting that assist plus menu….
seems Like it should not be this difficult as it’s pretty straightforward But I’m still not accessing that menu…
Is there anything that could be blocking the menu access?
Last edited by ejc2180; Dec 4, 2023 at 10:01 PM.
I got it I was failing to continue to hold the answer call button.
but I need more help!
I was not able to confirm full service…
after going three the steps to clear full service and confirming I keep getting a message
Full service could not be carried out
How do I get the service message to be carried out and confirmed?
Thank you very much in advance
Trending Topics
Others say to drive the car for 60+ miles to update the data in the vehicle, which I have and still receive the same message when trying to confirm service.
If i figure out How to get the service message to be carried out and confirmed i will definitely post it….
The Best of Mercedes & AMG


