GLS Class (X167) Produced 2020 to present

Broken buttons

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Old 04-18-2024, 03:34 PM
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2020 GLS450 / 2024 Ford Bronco / (former) W212 4-matic 350 sport package
Broken buttons

Lovely… anyone crossed this bridge before on how to fix? This is the rear door..



Old 04-18-2024, 05:49 PM
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Originally Posted by nc211
Lovely… anyone crossed this bridge before on how to fix? This is the rear door..


Hmmm, I wonder if you use something to guide it and pop it back in if not need to do some disassembling.
Old 04-18-2024, 06:04 PM
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interesting. was someone using the buttons and they fell into the door panel or did it just pop off on its own?
Old 04-18-2024, 06:48 PM
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Sorry, I have not. No issue on our 2022 that my wife uses as a daily driver. It has hauled clients and their kids, and we live in an area where it is cool enough to have the rear set heat on frequently. Out of curiosity I just went out and fiddled around with both sides and they are quite solidly installed. Have to admit I was surprised given how fragile some of the interior has proven to be.
Old 04-18-2024, 06:53 PM
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Egad! Never seen this on a Mercedes before!
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Old 04-18-2024, 08:20 PM
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GLS450 (2024), C300 (2023), EQE350+ (2024)
Not that part, but the speaker cover next to it was dented by yours truly, and our dealer was kind enough to offer to replace it free of charge (we have some great SAs here). They had to remove the door panel, which is secured by 2 bolts under the interior handle and several clips all around. I know it wasn't the easiest thing to do as the car was left at the dealership for a few days while they were ordering extra clips. Funny thing is that the other day when my daughter was closing the door (somewhat forcefully), the panel came right off, so I guess they forgot to put the bolts back in. Not a big deal. I just pushed it back in place and will ask them to bolt it down next time I take it in for service.
Anyhow, to fix that part in your car, my guess is they will have to remove your door panel as well. Good luck!
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Old 04-18-2024, 08:55 PM
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Based upon pulling my Sprinter and AMG GLS door panel, it’s held in by 3-5 clips. Takes a lot to remove so wondering if it was not fully pushed in.

door panels fairly simple to remove
Old 04-18-2024, 11:28 PM
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a
Try to fix it yourself or find a good shop cause an MB dealer will charge an insane amount for this.
Old 04-19-2024, 04:48 PM
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2020 GLS450 / 2024 Ford Bronco / (former) W212 4-matic 350 sport package
Thanks guys, took it by my Indi and said not a problem and not expensive to repair. Granted, I said just McGyver the stupid thing if you have to, but no way this goes to a dealership for new sunroof rails. :-)

We don't know what happened to it. Was fine yesterday morning, then not yesterday afternoon. Just fell apart. We have another in the 3rd row for one of the USB charge ports that fell into the panel. Likely caused by the dog. Don't care about that one though..
Old 04-19-2024, 06:57 PM
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2011 Audi A4, 2014 E63S Wagon, 2020 GLS 580
Had the exact same thing happen on my 2020 580 during the delivery test drive. Fortunately, the salesman was demoing controls to me and it happened on his side. It was fixed under warranty. It’s a manufacturing bug.

Last edited by ksalno; 04-19-2024 at 06:58 PM. Reason: Typo
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