Bi-Xenon flicker...Extended Warranty?
I've read a lot of posts here (across different models) but wanted to ask a couple questions I couldn't find the anser to.
The truck is a stock '02 320. I haven't seen anyone else post anything about shutting the car down but it sounds like a short. A bad igniter wouldn't do that would it? In any case my crappy local stealer said (over the phone) that they had heard of the flickering and it was most likely the bulb. They said that 1) it wouldn't be covered by the ex warranty and 2) they would charge me $120/hour for labor. First, I don't believe that this is the bulb. I believe this is the igniter or electrical problem. If it turned out to be the igniter, wouldn't that be covered by the warranty? I doubt that it is considered wear and tear such as brakes, wiper blades, tires, etc. I mentioned this to them and they said they have seen that with the xenon bulbs. Now I'm not a rocket scientist but my casual experience has shown that our previous MBs had the lights turn on automatically every day and they lasted without issue until we sold them (4 years and 5 years). I seriously doubt a burned bulb would be the source of the problem and cause the car to lose power. But, hey what do I know? I'm not a rep from my local MB service dept...
Anyone offer any information on the xenon flicker or warranty coverage? Thanks.
When I do, I'll let everyone know wht the outcome is.
In my previous '01 C320 I had a similar issue where the igniter had a small design flaw in which it did not connect firmly with the bulb casing. This caused the igniter to arc every so often eventually blackening the base of the bulb and burning it out. The dealer ended up replacing my xenons 3 times and then tried charging me for it saying it was user error (to the tune of almost $3k). It wasn't until I pulled the service bulleting off the web concerning a replacement wiring harnes to fix the issue that they actually pulled the TSB and brought it in for repair.
If someone can explain how (or why) a burned out bulb would affect the radio and disable the entire car while running, I am willling to listen. However, if that truly is the case, then I am afraid to say that the vehicle is unfit and unsafe for driving. Not one of my other 9 vehicles ever had a burned out headlight disable the entire vehicle. If this had happened while on snow, ice, etc. and the car died while in motion due to a burned out bulb, it would be going back to MB and you would have a long-time MB customer going to another brand.
MCS units have be known to do what you complained about, they max out in volume... has to do with the auto volume that goes up with the speed...
Your car shutting off could be a number of things... have you replaced the battery? Why not check its voltage to see if its working properly... I highly doubt that you have an electrical problem that would cause all those issues. If you did Im sure that it would cause some type of electrical fire...



