M-Class (W164) Produced 2006-2011: ML280CDI, ML320CDI, ML420CDI, ML350, ML500, ML550

Some advice

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Old 03-15-2009, 08:22 PM
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ML320, ML350, E320
Some advice

This past Thursday, I purchased the Blue Tooth component for my ML350. The following day, I receive an e-mail through the dealership stating $50.00 off a purchase of $100.00 or more for the whole month of March.

I am kind of upset, due to the fact that I recently purchased a brand new car from them and the salesperson who sold me the blue tooth adaptor didn't fill me in on this deal. Although I should have asked if there was a dealing going on, I still feel they were obligated to let me know.

How would you handle this situation?
Old 03-15-2009, 09:54 PM
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E 350
ask them to give you your $50 back, if not then return and use the coupon or print email and re buy.
Old 03-15-2009, 10:14 PM
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ML320CDI 2008 all options inc air suspension
Might be one that slipped through the cracks. I know if it was my dealer i would only have to phone them up and they would honor it no problem. Have you talked to them ?

Last edited by Vernl; 03-15-2009 at 10:19 PM.
Old 03-15-2009, 10:27 PM
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I am going to call them in the morning. The parts manager wasn't in on Saturday. I would return it and buy it some place else, but they have a restocking fee of 20%.

I paid $470 + tax for the part, so I am hoping they refund $50.
Old 03-17-2009, 06:19 PM
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Good chance sales isn't kept in the loop on what the parts department has decided to do at a particular time.
Old 03-18-2009, 01:36 PM
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I can almost guarantee that they will honor it. I would be shocked if they didn't!

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