M-Class (W164) Produced 2006-2011: ML280CDI, ML320CDI, ML420CDI, ML350, ML500, ML550

Liftgate opens but does not close. What gives?

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 04-06-2015, 12:33 AM
  #1  
Junior Member
Thread Starter
 
ghs235's Avatar
 
Join Date: Apr 2015
Posts: 15
Likes: 0
Received 1 Like on 1 Post
2009 MB ML550, 2021 Tesla Model 3 SR+
Liftgate opens but does not close. What gives?

When I bought my 2209 ML550 a few months ago, everything worked fine. This is how the issue progressed since then...

A few weeks later, liftgate opens and closes but I see and hear that it is struggling to close. I hear the whirring noise both ways.

A few months later, liftgate opens but it is really struggling to close. It'll come down halfway through and decides to go back up. I hear the whirring.

Few months later, liftgate opens but it does not close at all. It'll move an inch or so to close but doesn't go any further. I hear whirring. This is the current situation.

What are the some probable causes for this to happen? Hydraulic pump? Fluid? Sensors?

I do not think I have any latch issues since it locks pretty well once I manually close the liftgate.
Old 04-12-2015, 06:53 PM
  #2  
Junior Member
Thread Starter
 
ghs235's Avatar
 
Join Date: Apr 2015
Posts: 15
Likes: 0
Received 1 Like on 1 Post
2009 MB ML550, 2021 Tesla Model 3 SR+
Bump...
Old 05-08-2015, 04:50 PM
  #3  
Junior Member
Thread Starter
 
ghs235's Avatar
 
Join Date: Apr 2015
Posts: 15
Likes: 0
Received 1 Like on 1 Post
2009 MB ML550, 2021 Tesla Model 3 SR+
So, I went to the dealer and described the problem. The service adviser looked at it and said that the pump is most probably the culprit. He estimated that it'd cost about $1000 in parts, and $1000 in labor to fix it. Expensive.

He also mentioned that another option is to get a rebuilt pump and replace the current one.

Does anybody know of how to get a rebuilt pump, what other parts need to be replaced, and DIY instructions to replace these pumps?
Old 05-22-2015, 04:11 PM
  #4  
Junior Member
Thread Starter
 
ghs235's Avatar
 
Join Date: Apr 2015
Posts: 15
Likes: 0
Received 1 Like on 1 Post
2009 MB ML550, 2021 Tesla Model 3 SR+
Guys... help me please...
Old 05-25-2015, 09:03 PM
  #5  
Newbie
 
ML350BT's Avatar
 
Join Date: Jan 2015
Posts: 2
Likes: 0
Received 0 Likes on 0 Posts
2010 mercedes ml350 bluetec
I'm having an exact same problem on my 2010 bluetec.

Help help help.
Old 06-29-2015, 08:44 PM
  #6  
Member
 
Euler's Avatar
 
Join Date: Jan 2014
Location: Atlanta, GA
Posts: 157
Received 3 Likes on 3 Posts
2008 C63, 2008 ML550, 2014 KTM 500 XC W, John Deere 990
delete
Old 07-05-2015, 06:28 PM
  #7  
Junior Member
 
Razzirecords's Avatar
 
Join Date: Jul 2015
Posts: 21
Likes: 0
Received 0 Likes on 0 Posts
Ml 350 2007
Go to the dealers and tell them to help you reset the latch. Do not say you having issues with the trunk not functional. Tell them you reset the latch every 3 months as its a normal routine for you to do. Cost is about $140 to diagnose and reset. Case solved
Old 11-23-2015, 12:19 PM
  #8  
Junior Member
Thread Starter
 
ghs235's Avatar
 
Join Date: Apr 2015
Posts: 15
Likes: 0
Received 1 Like on 1 Post
2009 MB ML550, 2021 Tesla Model 3 SR+
Originally Posted by Razzirecords
Go to the dealers and tell them to help you reset the latch. Do not say you having issues with the trunk not functional. Tell them you reset the latch every 3 months as its a normal routine for you to do. Cost is about $140 to diagnose and reset. Case solved
Interesting. Can you give me some details on this 'reset'? How is it done? What does this 'reset' do?

Thanks.
Old 11-25-2015, 11:02 PM
  #9  
Junior Member
 
texasflysuper's Avatar
 
Join Date: Dec 2014
Posts: 48
Likes: 0
Received 0 Likes on 0 Posts
ML350
when you say it doesn't close, do you mean all the way or just the last bit. in which case it looks shut but the boot open light is still on?
Old 12-01-2015, 11:47 PM
  #10  
Senior Member
 
wjcandee's Avatar
 
Join Date: Apr 2013
Location: NYC and LI
Posts: 271
Received 16 Likes on 14 Posts
2004 Mercedes E500, 2008 Mercedes ML350
Originally Posted by ghs235
He also mentioned that another option is to get a rebuilt pump and replace the current one.

Does anybody know of how to get a rebuilt pump, what other parts need to be replaced, and DIY instructions to replace these pumps?
New pump discounted here: http://huskerparts.com/2009-mercedes...48002448-item/

You can look at the diagram to see other items. Go to their homepage for other info.
Old 12-03-2015, 12:40 PM
  #11  
Junior Member
Thread Starter
 
ghs235's Avatar
 
Join Date: Apr 2015
Posts: 15
Likes: 0
Received 1 Like on 1 Post
2009 MB ML550, 2021 Tesla Model 3 SR+
Originally Posted by texasflysuper
when you say it doesn't close, do you mean all the way or just the last bit. in which case it looks shut but the boot open light is still on?
When I push the close button, it doesn't move at all. It's completely dead.
Old 12-03-2015, 12:41 PM
  #12  
Junior Member
Thread Starter
 
ghs235's Avatar
 
Join Date: Apr 2015
Posts: 15
Likes: 0
Received 1 Like on 1 Post
2009 MB ML550, 2021 Tesla Model 3 SR+
Originally Posted by wjcandee
New pump discounted here: http://huskerparts.com/2009-mercedes...48002448-item/

You can look at the diagram to see other items. Go to their homepage for other info.
Awesome. Thank you for the link.
Old 12-03-2015, 01:07 PM
  #13  
Senior Member
 
wjcandee's Avatar
 
Join Date: Apr 2013
Location: NYC and LI
Posts: 271
Received 16 Likes on 14 Posts
2004 Mercedes E500, 2008 Mercedes ML350
By the way, for what it's worth, we had very similar symptoms with ours a year or so ago. In the spirit of "we amateurs don't really know what we're doing", I will tell you what happened: I of course was convinced that it was the motor (or pump or whatever), and thought about just buying one and having my indy fix it, but in the interim another family member brought it to the dealer because she just wanted it fixed. They did the diagnostics, said it was the controller, replaced it and had it back to her within an hour, all nice and clean and working perfectly. I try to have most stuff done at my Indy, because he will never sell me something I don't need, lets me get the parts myself, and has good diagnostic skills, but there is definitely a place for the Stealer in the mix of service providers for this car.

(On the other hand, my Indy did an amazing sleuthing job recently on the E500. I had a rattling/jiggling noise that seemed to happen only when the left front tire was going over bumpy pavement, and seemed to be coming from the left front wheel well. I was thinking that I probably was going to need something replaced up there, and was hoping it wasn't the $$$ Airmatic strut (although I would use Arnott). My indy and his guy told me that they spent at least an hour checking everything there and it was all nice and tight, and then kind of followed everything back to its connection with the transmission and such. In the course of that, they saw that the "bushings" for the transmission shifter had some play in them and deduced that this could be the source of the noise. Sure enough, an inexpensive replacement of two inexpensive parts and -- noise gone! That's why I love my guy: basic shoeleather investigation solved the problem.)

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Liftgate opens but does not close. What gives?



All times are GMT -4. The time now is 03:38 PM.