M-Class (W164) Produced 2006-2011: ML280CDI, ML320CDI, ML420CDI, ML350, ML500, ML550

Weird audio problem!

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Nov 23, 2018 | 03:21 PM
  #1  
MBCBal's Avatar
Thread Starter
Newbie
 
Joined: Nov 2018
Posts: 13
Likes: 1
From: Romania
ML320CDI 2006, Romania
Unhappy Weird audio problem!

Hi guys,

I'm new to this forum and I'm trying to see if anyone had something similar to my problem.

I have a ML320 W164, and I love this car. Few days ago, while driving, my audio sound cut off, and 2 seconds later Comand Navigation screen went off. I tried to power on but only the logo comes on to the screen, and after a few seconds shuts down. After 15-20min, while driving, it comes back on, , radio works just normal, and after 2 minutes, shuts down again, and this keeps repeating.

The car has MOST fibre optic and Harman/Becker amplifier.

Any thoughts? Thank you.
Reply
Old Nov 25, 2018 | 03:44 AM
  #2  
texterted's Avatar
Member
 
Joined: Apr 2017
Posts: 219
Likes: 24
From: UK
ML420 W164 (2009)
Pull the unit and see if the little fan still spins.
Reply
Old Nov 25, 2018 | 09:51 AM
  #3  
MBCBal's Avatar
Thread Starter
Newbie
 
Joined: Nov 2018
Posts: 13
Likes: 1
From: Romania
ML320CDI 2006, Romania
I just did. When the head unit is not working and I try to power on, I can hear de fan starting and 1 second later the unit shuts down. If i disconnect the power cables from the unit and then reconnect them, it starts every time, radio working, everything working, but only for 10-15seconds, after that is shuts down again, sound goes off firts, then the head unit.

Do you think on a STAR Diag, I can pin point the exact part causing this problem?

Thank you.
Reply
Old Nov 25, 2018 | 05:13 PM
  #4  
texterted's Avatar
Member
 
Joined: Apr 2017
Posts: 219
Likes: 24
From: UK
ML420 W164 (2009)
I'd try unplugging everything first. The plugs on the head unit and the ones, probably under the rear seat, Mine doesn't have those fancy parts, so I'm not too sure!
Like turning an old computer off then back on again!

It may be worthwhile giving these fellows a shout Command Online they may be able to give you a clue. They are very experienced with ML audio.

Star would probably be a good idea, I'm just hoping to save you a few bucks first. Unless you have your own or access to a good independent.

Anyway, good luck!
Reply
Old Nov 29, 2018 | 10:03 AM
  #5  
Wildone86's Avatar
Newbie
 
Joined: Nov 2018
Posts: 1
Likes: 0
C55
Hello!

I have exaclty the same problem with our ML320. When you'll find the problem please let me know. I'm trying to troubleshoot our ml tomorrow as well.

Thanks!
Reply
Old Nov 29, 2018 | 07:31 PM
  #6  
MBCBal's Avatar
Thread Starter
Newbie
 
Joined: Nov 2018
Posts: 13
Likes: 1
From: Romania
ML320CDI 2006, Romania
So far, from the MOST fibre ring I could test the bluetooth module and the tv tuner, both are working. I didn't find a tele aid (SOS) module, I don't think my car has one. Everything points to the audio amplifier, several people told me that most probably water infiltration might be the cause. I will take out the driver seat next Tuesday and try to replace the amplifier.

I'll post an update as soon as I have news on this.

Let me know what you find.

Thanks.
Reply
Old Nov 30, 2018 | 04:54 AM
  #7  
Aleksejs's Avatar
Newbie
 
Joined: Nov 2018
Posts: 3
Likes: 0
W164 ML 63 AMG
Originally Posted by MBCBal
Hi guys,

I'm new to this forum and I'm trying to see if anyone had something similar to my problem.

I have a ML320 W164, and I love this car. Few days ago, while driving, my audio sound cut off, and 2 seconds later Comand Navigation screen went off. I tried to power on but only the logo comes on to the screen, and after a few seconds shuts down. After 15-20min, while driving, it comes back on, , radio works just normal, and after 2 minutes, shuts down again, and this keeps repeating.

The car has MOST fibre optic and Harman/Becker amplifier.

Any thoughts? Thank you.
HI I had same on my car. 99% that comand head unit fault. And it's cannot detected by DAS.

Reply
Old Feb 13, 2019 | 07:04 AM
  #8  
MBCBal's Avatar
Thread Starter
Newbie
 
Joined: Nov 2018
Posts: 13
Likes: 1
From: Romania
ML320CDI 2006, Romania
Just an update, yes, the comand head unit was the problem, something electrical on the board. Now fixed.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-1

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-2

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-3

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-4

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-5

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-6

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
story-7

Mercedes Teases Updated EQS With Steer-By-Wire and a Yoke

 Verdad Gallardo
story-8

8 Mercedes Models With Poor Reliability Records

 Verdad Gallardo
story-9

Magnificent New Mercedes-Maybach S-Class Revealed: 12 Things to Know

 Verdad Gallardo
Old Feb 13, 2019 | 12:05 PM
  #9  
Brettriehl101's Avatar
Junior Member
 
Joined: Oct 2009
Posts: 35
Likes: 4
00 ML55 AMG
Originally Posted by MBCBal
Just an update, yes, the comand head unit was the problem, something electrical on the board. Now fixed.

did you have to replace it or were you able to get it repaired?
Reply
Old Feb 13, 2019 | 12:11 PM
  #10  
MBCBal's Avatar
Thread Starter
Newbie
 
Joined: Nov 2018
Posts: 13
Likes: 1
From: Romania
ML320CDI 2006, Romania
Just repaired at some small company here in my country, they fix any type of navigation. And cheap, it cost me around 90 dollars.
Reply
Old Feb 13, 2019 | 12:27 PM
  #11  
Brettriehl101's Avatar
Junior Member
 
Joined: Oct 2009
Posts: 35
Likes: 4
00 ML55 AMG
Originally Posted by MBCBal
Just repaired at some small company here in my country, they fix any type of navigation. And cheap, it cost me around 90 dollars.
perfect, that makes me feel good. I'm taking the comand out of my mom's glk this afternoon and taking it to a local place that says they can fix it. It is doing the exact thing yours is doing.
​​​
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 05:17 PM.

story-0
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-1
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-2
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-3
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-4
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-5
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-6
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE
story-7
Mercedes Teases Updated EQS With Steer-By-Wire and a Yoke

Slideshow: The 2027 update adds a fully digital steering system, revised styling, and potential charging upgrades as the company looks to revive interest in the luxury EV.

By Verdad Gallardo | 2026-04-04 10:24:38


VIEW MORE
story-8
8 Mercedes Models With Poor Reliability Records

Slideshow: From problematic air suspensions to early dual-clutch transmission issues, these specific models and years stand out as the least dependable modern Mercedes vehicles.

By Verdad Gallardo | 2026-03-26 18:08:10


VIEW MORE
story-9
Magnificent New Mercedes-Maybach S-Class Revealed: 12 Things to Know

Slideshow: Mercedes-Maybach has refreshed the S-Class with new lighting signatures, AI-driven software, and even more elaborate rear-seat luxury.

By Verdad Gallardo | 2026-03-25 18:01:51


VIEW MORE