Regrets of the new ml
Super Member
Joined: Jan 2007
Posts: 714
Likes: 10
From: Los Angeles
2025 Panamera GTS
Rear latch doesn't work 80% of the time. Currently at dealer for 4th time. Opens BUT DOOR doesn't go up. Car is great though.
Last edited by jtorrebl; Feb 29, 2012 at 11:26 AM.
Junior Member
Joined: Nov 2011
Posts: 47
Likes: 0
From: Kalifornia
2012 Blk/Blk ML350 4Matic
Member
Joined: Nov 2011
Posts: 121
Likes: 0
2012 ML350
MB's overall build quality and dealer service pale in comparison to Lexus, Toyota, and Subaru. Not even close. We've had a very high number of electronic and other problems in the very short time we've owned this car. I'm getting very tired of car problems, un-knowledgeable and non-customer-service oriented service advisors, and a waiting area worse than the local Ford dealer.
Mbrace - not yet ready for prime time. The incessant squeals when connecting are kindergarten quality. People who answer are not knowledgeable. Send from google only works about 30% of the time. Overall it's not in the same league as Lexus Enform.
Lack of headlight washers is a major pain where we live. Never another car without them.
Non-HID headlights are pathetic.
When not dealing with all of these issues, it's a great car though.
Mbrace - not yet ready for prime time. The incessant squeals when connecting are kindergarten quality. People who answer are not knowledgeable. Send from google only works about 30% of the time. Overall it's not in the same league as Lexus Enform.
Lack of headlight washers is a major pain where we live. Never another car without them.
Non-HID headlights are pathetic.
When not dealing with all of these issues, it's a great car though.
Senior Member
Joined: Mar 2006
Posts: 308
Likes: 0
From: Missouri
E500(Sold), SL500(Sold), C350(Sold), ML350, SL65
Senior Member
Joined: Nov 2011
Posts: 262
Likes: 2
Mercedes-Benz ML350
MB's overall build quality and dealer service pale in comparison to Lexus, Toyota, and Subaru. Not even close. We've had a very high number of electronic and other problems in the very short time we've owned this car. I'm getting very tired of car problems, un-knowledgeable and non-customer-service oriented service advisors, and a waiting area worse than the local Ford dealer.
Mbrace - not yet ready for prime time. The incessant squeals when connecting are kindergarten quality. People who answer are not knowledgeable. Send from google only works about 30% of the time. Overall it's not in the same league as Lexus Enform.
Lack of headlight washers is a major pain where we live. Never another car without them.
Non-HID headlights are pathetic.
When not dealing with all of these issues, it's a great car though.
Mbrace - not yet ready for prime time. The incessant squeals when connecting are kindergarten quality. People who answer are not knowledgeable. Send from google only works about 30% of the time. Overall it's not in the same league as Lexus Enform.
Lack of headlight washers is a major pain where we live. Never another car without them.
Non-HID headlights are pathetic.
When not dealing with all of these issues, it's a great car though.
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Junior Member
Joined: Jan 2012
Posts: 26
Likes: 0
From: Northern NJ
vw touareg, porsche c2s cab
My regret is i cant get one the way i want it unless i wait till june. The only vehicles have options i dont want. Dealer is trying to find one somewhere in the northeast ml 550 premium 2 and hid lights. colors can be palladium, steel grey or silver. If i order one its a May build. This is frustrating
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Senior Member
Joined: Aug 2011
Posts: 370
Likes: 27
From: Canada
2016 GLE 350d
MB's overall build quality and dealer service pale in comparison to Lexus, Toyota, and Subaru. Not even close. We've had a very high number of electronic and other problems in the very short time we've owned this car. I'm getting very tired of car problems, un-knowledgeable and non-customer-service oriented service advisors, and a waiting area worse than the local Ford dealer.
When not dealing with all of these issues, it's a great car though.
When not dealing with all of these issues, it's a great car though.
MBWorld Fanatic!
Joined: Sep 2011
Posts: 1,522
Likes: 3
From: East Texas
2004 Volvo XC70; 2012 GLK 350 4matic
Wayne
Senior Member
Joined: Mar 2008
Posts: 326
Likes: 27
From: Southeast PA
2024 911 Turbo S, 2023 Denali 2500 HD, 2026 G63
Couldn't disagree more on level of service. I have been treated so well and every single person at my dealership is friendly and helpful. Also the dealership is beautiful, the waiting area looks like a hip night club and they employ about half a dozen model quality 25 year old females who are wonderful eye candy every time I am in there!!!
Junior Member
Joined: Mar 2011
Posts: 68
Likes: 0
2011 ML550
Mercedes-Benz' useless, idiotic, infuriating programming of the headlight washers renders them worse than useless. They are there, but you can't use them when you want them. If I didn't have Bi-Xenon headlights, I would be demanding my money back for the for washers.
Wayne
Wayne
I do regretted purchased my 2011 ml550, it's just 15 mths old but this is 5th time in the shop for keyless not working. All 5 time of gone wrong are differents.
Last edited by Benzy550; Mar 2, 2012 at 04:41 PM.
MBWorld Fanatic!
Joined: Sep 2011
Posts: 1,522
Likes: 3
From: East Texas
2004 Volvo XC70; 2012 GLK 350 4matic
Mercedes-Benz' useless, idiotic, infuriating programming of the headlight washers renders them worse than useless. They are there, but you can't use them when you want them. If I didn't have Bi-Xenon headlights, I would be demanding my money back for the for washers.
Wayne
Wayne
Wayne
Junior Member
Joined: Mar 2004
Posts: 49
Likes: 0
From: Long Island, NY
C43 Almost Stock, C63 Hardley Stock
The Electro-Magnetic steering is pretty interesting... Steers like a 80's Caddy at a standstill, loosie goosie... and by the use of magnets tightens itself up when it has too...
Newbie
Joined: Aug 2011
Posts: 7
Likes: 0
From: Houston
2011 GL350, 2012 M350 Bluetech
None other than there is a faint squeak or rattle in the dash somewhere. Very faint, but these things annoy the dodo out of me. Car was delivered this way. I noticed it on the drive home from picking it up. Other than that small item, nothing. When I have time or at the 10K $300 oil change.... I will get the dealer to fix the dash rattle.
Senior Member
Joined: Mar 2011
Posts: 431
Likes: 0
From: NYC / LI
2013 CTS-V, 2017 Audi Q7 / Past MB's: 2011 ML350 & 2012 ML350
MB's overall build quality and dealer service pale in comparison to Lexus, Toyota, and Subaru. Not even close. We've had a very high number of electronic and other problems in the very short time we've owned this car. I'm getting very tired of car problems, un-knowledgeable and non-customer-service oriented service advisors, and a waiting area worse than the local Ford dealer.
Mbrace - not yet ready for prime time. The incessant squeals when connecting are kindergarten quality. People who answer are not knowledgeable. Send from google only works about 30% of the time. Overall it's not in the same league as Lexus Enform.
Lack of headlight washers is a major pain where we live. Never another car without them.
Non-HID headlights are pathetic.
When not dealing with all of these issues, it's a great car though.
Mbrace - not yet ready for prime time. The incessant squeals when connecting are kindergarten quality. People who answer are not knowledgeable. Send from google only works about 30% of the time. Overall it's not in the same league as Lexus Enform.
Lack of headlight washers is a major pain where we live. Never another car without them.
Non-HID headlights are pathetic.
When not dealing with all of these issues, it's a great car though.
I agree with Lexus (owned two) but IMO you need to add Acura to your list. Owned two previously, one currently, great vehicles..
I have to say that my service advisor has been great but when I had to deal with MB corporate they were a joke. I guess they were never taught how to make a phone call.
Last edited by Cyber GS; Mar 6, 2012 at 02:07 PM.
Newbie
Joined: Nov 2012
Posts: 3
Likes: 0
ML350 2013 Diamond White
No regrets - Just two minor points - The USB does not charge my iphone (Have to buy car charger adapter!) and MB Apps does not work with iPhone (Havent really found a phone that works to get online on the ML - Not really essential but nice to have!)
Other than that, I have had the ML350 for over 2 months and loving it
Other than that, I have had the ML350 for over 2 months and loving it
MBWorld Fanatic!
Joined: Jul 2003
Posts: 6,770
Likes: 1,264
From: Lake Oswego, OR
2020 GLE 450; 2023 BMW M2 Coupe
No regrets. Very troublefree so far. Cornering lights do not seem to work as advertised, and adaptive high beams a little inconsistent, but absolutely no other issues in 4 months of ownership. A huge step up from the W164.
Newbie
Joined: Aug 2012
Posts: 13
Likes: 0
From: Florida
2012 ML350 Blue Tec,2014 SLK 250
No regrets....Our 1st MB....The Dealer is great, nice upscale waiting area, complimentary beverage bar, free loaner even for routine service. Free shuttle and p/u to the local airport and they store the MB for free and return it detailed at N/C upon your return. What's not to like? No issues yet!
Member
Joined: Mar 2009
Posts: 222
Likes: 0
From: Montreal, Quebec
2009 C63 AMG, 2013 ML350 BlueTec, 2012 VW GLI
Dent free so far
Junior Member
Joined: Mar 2012
Posts: 60
Likes: 3
From: Alexandria, VA USA
2013 ML 350 BlueTEC
The car is generally great. But:
The paint is somewhat orange peel (mine is black). Not the quality I expected.
The nav system is not nearly as good as Tom Tom on my iPhone
The cooled seats are basically pointless. Wish I had gotten MBTex and sport interior.
Headlights are extraordinary as is the diesel.
The paint is somewhat orange peel (mine is black). Not the quality I expected.
The nav system is not nearly as good as Tom Tom on my iPhone
The cooled seats are basically pointless. Wish I had gotten MBTex and sport interior.
Headlights are extraordinary as is the diesel.
Senior Member
Joined: Oct 2011
Posts: 357
Likes: 0
2012 ML 350 BlueTec
The car is generally great. But:
The paint is somewhat orange peel (mine is black). Not the quality I expected.
The nav system is not nearly as good as Tom Tom on my iPhone
The cooled seats are basically pointless. Wish I had gotten MBTex and sport interior.
Headlights are extraordinary as is the diesel.
The paint is somewhat orange peel (mine is black). Not the quality I expected.
The nav system is not nearly as good as Tom Tom on my iPhone
The cooled seats are basically pointless. Wish I had gotten MBTex and sport interior.
Headlights are extraordinary as is the diesel.
