Regrets of the new ml
02-28-2012, 04:58 PM
#1
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2013 GL350BT ( on order)
Regrets of the new ml
for all the new ml owners, are there any regrets to having the ml
( as in build quality, servicing,etc..)
( as in build quality, servicing,etc..)
02-29-2012, 01:48 AM
#2
Super Member
Rear latch doesn't work 80% of the time. Currently at dealer for 4th time. Opens BUT DOOR doesn't go up. Car is great though.
Last edited by jtorrebl; 02-29-2012 at 11:26 AM.
02-29-2012, 03:07 AM
#3
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2012 Blk/Blk ML350 4Matic
02-29-2012, 11:30 AM
#4
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2012 ML350
MB's overall build quality and dealer service pale in comparison to Lexus, Toyota, and Subaru. Not even close. We've had a very high number of electronic and other problems in the very short time we've owned this car. I'm getting very tired of car problems, un-knowledgeable and non-customer-service oriented service advisors, and a waiting area worse than the local Ford dealer.
Mbrace - not yet ready for prime time. The incessant squeals when connecting are kindergarten quality. People who answer are not knowledgeable. Send from google only works about 30% of the time. Overall it's not in the same league as Lexus Enform.
Lack of headlight washers is a major pain where we live. Never another car without them.
Non-HID headlights are pathetic.
When not dealing with all of these issues, it's a great car though.
Mbrace - not yet ready for prime time. The incessant squeals when connecting are kindergarten quality. People who answer are not knowledgeable. Send from google only works about 30% of the time. Overall it's not in the same league as Lexus Enform.
Lack of headlight washers is a major pain where we live. Never another car without them.
Non-HID headlights are pathetic.
When not dealing with all of these issues, it's a great car though.
02-29-2012, 11:57 AM
#5
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E500(Sold), SL500(Sold), C350(Sold), ML350, SL65
02-29-2012, 12:26 PM
#6
MB's overall build quality and dealer service pale in comparison to Lexus, Toyota, and Subaru. Not even close. We've had a very high number of electronic and other problems in the very short time we've owned this car. I'm getting very tired of car problems, un-knowledgeable and non-customer-service oriented service advisors, and a waiting area worse than the local Ford dealer.
Mbrace - not yet ready for prime time. The incessant squeals when connecting are kindergarten quality. People who answer are not knowledgeable. Send from google only works about 30% of the time. Overall it's not in the same league as Lexus Enform.
Lack of headlight washers is a major pain where we live. Never another car without them.
Non-HID headlights are pathetic.
When not dealing with all of these issues, it's a great car though.
Mbrace - not yet ready for prime time. The incessant squeals when connecting are kindergarten quality. People who answer are not knowledgeable. Send from google only works about 30% of the time. Overall it's not in the same league as Lexus Enform.
Lack of headlight washers is a major pain where we live. Never another car without them.
Non-HID headlights are pathetic.
When not dealing with all of these issues, it's a great car though.
02-29-2012, 12:29 PM
#7
Overall, we love the SUV - the gas version we have is getting faster and faster the more we drive it. It really gets up and goes.
Regret, is I think it should be about 8 -9 K cheaper.
Regret, is I think it should be about 8 -9 K cheaper.
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02-29-2012, 02:32 PM
#8
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vw touareg, porsche c2s cab
My regret is i cant get one the way i want it unless i wait till june. The only vehicles have options i dont want. Dealer is trying to find one somewhere in the northeast ml 550 premium 2 and hid lights. colors can be palladium, steel grey or silver. If i order one its a May build. This is frustrating
02-29-2012, 03:30 PM
#9
Senior Member
MB's overall build quality and dealer service pale in comparison to Lexus, Toyota, and Subaru. Not even close. We've had a very high number of electronic and other problems in the very short time we've owned this car. I'm getting very tired of car problems, un-knowledgeable and non-customer-service oriented service advisors, and a waiting area worse than the local Ford dealer.
When not dealing with all of these issues, it's a great car though.
When not dealing with all of these issues, it's a great car though.
02-29-2012, 03:44 PM
#10
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2004 Volvo XC70; 2012 GLK 350 4matic
Wayne
02-29-2012, 03:48 PM
#11
Senior Member
Couldn't disagree more on level of service. I have been treated so well and every single person at my dealership is friendly and helpful. Also the dealership is beautiful, the waiting area looks like a hip night club and they employ about half a dozen model quality 25 year old females who are wonderful eye candy every time I am in there!!!
03-02-2012, 04:36 PM
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2011 ML550
Mercedes-Benz' useless, idiotic, infuriating programming of the headlight washers renders them worse than useless. They are there, but you can't use them when you want them. If I didn't have Bi-Xenon headlights, I would be demanding my money back for the for washers.
Wayne
Wayne
I do regretted purchased my 2011 ml550, it's just 15 mths old but this is 5th time in the shop for keyless not working. All 5 time of gone wrong are differents.
Last edited by Benzy550; 03-02-2012 at 04:41 PM.
03-02-2012, 04:45 PM
#14
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2004 Volvo XC70; 2012 GLK 350 4matic
Mercedes-Benz' useless, idiotic, infuriating programming of the headlight washers renders them worse than useless. They are there, but you can't use them when you want them. If I didn't have Bi-Xenon headlights, I would be demanding my money back for the for washers.
Wayne
Wayne
Wayne
03-02-2012, 08:35 PM
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C43 Almost Stock, C63 Hardley Stock
The Electro-Magnetic steering is pretty interesting... Steers like a 80's Caddy at a standstill, loosie goosie... and by the use of magnets tightens itself up when it has too...
03-03-2012, 10:50 AM
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2011 GL350, 2012 M350 Bluetech
None other than there is a faint squeak or rattle in the dash somewhere. Very faint, but these things annoy the dodo out of me. Car was delivered this way. I noticed it on the drive home from picking it up. Other than that small item, nothing. When I have time or at the 10K $300 oil change.... I will get the dealer to fix the dash rattle.
03-06-2012, 02:01 PM
#18
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2013 CTS-V, 2017 Audi Q7 / Past MB's: 2011 ML350 & 2012 ML350
MB's overall build quality and dealer service pale in comparison to Lexus, Toyota, and Subaru. Not even close. We've had a very high number of electronic and other problems in the very short time we've owned this car. I'm getting very tired of car problems, un-knowledgeable and non-customer-service oriented service advisors, and a waiting area worse than the local Ford dealer.
Mbrace - not yet ready for prime time. The incessant squeals when connecting are kindergarten quality. People who answer are not knowledgeable. Send from google only works about 30% of the time. Overall it's not in the same league as Lexus Enform.
Lack of headlight washers is a major pain where we live. Never another car without them.
Non-HID headlights are pathetic.
When not dealing with all of these issues, it's a great car though.
Mbrace - not yet ready for prime time. The incessant squeals when connecting are kindergarten quality. People who answer are not knowledgeable. Send from google only works about 30% of the time. Overall it's not in the same league as Lexus Enform.
Lack of headlight washers is a major pain where we live. Never another car without them.
Non-HID headlights are pathetic.
When not dealing with all of these issues, it's a great car though.
I agree with Lexus (owned two) but IMO you need to add Acura to your list. Owned two previously, one currently, great vehicles..
I have to say that my service advisor has been great but when I had to deal with MB corporate they were a joke. I guess they were never taught how to make a phone call.
Last edited by Cyber GS; 03-06-2012 at 02:07 PM.
11-13-2012, 07:50 PM
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ML350 2013 Diamond White
No regrets - Just two minor points - The USB does not charge my iphone (Have to buy car charger adapter!) and MB Apps does not work with iPhone (Havent really found a phone that works to get online on the ML - Not really essential but nice to have!)
Other than that, I have had the ML350 for over 2 months and loving it
Other than that, I have had the ML350 for over 2 months and loving it
11-13-2012, 10:09 PM
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2020 GLE 450; 2023 BMW M2 Coupe
No regrets. Very troublefree so far. Cornering lights do not seem to work as advertised, and adaptive high beams a little inconsistent, but absolutely no other issues in 4 months of ownership. A huge step up from the W164.
11-14-2012, 07:55 AM
#22
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2012 ML350 Blue Tec,2014 SLK 250
No regrets....Our 1st MB....The Dealer is great, nice upscale waiting area, complimentary beverage bar, free loaner even for routine service. Free shuttle and p/u to the local airport and they store the MB for free and return it detailed at N/C upon your return. What's not to like? No issues yet!
11-14-2012, 10:04 AM
#23
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2009 C63 AMG, 2013 ML350 BlueTec, 2012 VW GLI
Dent free so far
11-14-2012, 10:31 AM
#24
Junior Member
The car is generally great. But:
The paint is somewhat orange peel (mine is black). Not the quality I expected.
The nav system is not nearly as good as Tom Tom on my iPhone
The cooled seats are basically pointless. Wish I had gotten MBTex and sport interior.
Headlights are extraordinary as is the diesel.
The paint is somewhat orange peel (mine is black). Not the quality I expected.
The nav system is not nearly as good as Tom Tom on my iPhone
The cooled seats are basically pointless. Wish I had gotten MBTex and sport interior.
Headlights are extraordinary as is the diesel.
11-14-2012, 06:42 PM
#25
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2012 ML 350 BlueTec
The car is generally great. But:
The paint is somewhat orange peel (mine is black). Not the quality I expected.
The nav system is not nearly as good as Tom Tom on my iPhone
The cooled seats are basically pointless. Wish I had gotten MBTex and sport interior.
Headlights are extraordinary as is the diesel.
The paint is somewhat orange peel (mine is black). Not the quality I expected.
The nav system is not nearly as good as Tom Tom on my iPhone
The cooled seats are basically pointless. Wish I had gotten MBTex and sport interior.
Headlights are extraordinary as is the diesel.
