missing blind spot radar module
Thread Starter
Junior Member
Joined: Jun 2015
Posts: 23
Likes: 0
'07 ML63 AMG '12 ml350
missing blind spot radar module
Just looking for opinion on how do handle this situation or just take my loss.
Took my ml350 to the dealer due to blind spot inop. Diagnosis needs both radars in rear bumper replaced. $2200.
Decided to fix it when I had more time... in the mean time research showed alot of owners experience radar/sensors issues during slushy or wet driving cinditions and most times a good clean will resolve it. Thinking back mine stopped working on one of those wet days.
So i figured I would take them out for a clean before spending the money on new ones. I could not believe the drivers side radar module was unplugged and the passenger side was missing. The dealer must have taken it without my knowledge.
So now I feel like they took the good one and left me the faulty one. Also is it common for both of them to break on same day or week? This is so not cool on their part. I dont believe its common to have parts removed without telling the owner regardless if they are broken etc. And to leave the other one unplugged. Thoughts? Thanks
Took my ml350 to the dealer due to blind spot inop. Diagnosis needs both radars in rear bumper replaced. $2200.
Decided to fix it when I had more time... in the mean time research showed alot of owners experience radar/sensors issues during slushy or wet driving cinditions and most times a good clean will resolve it. Thinking back mine stopped working on one of those wet days.
So i figured I would take them out for a clean before spending the money on new ones. I could not believe the drivers side radar module was unplugged and the passenger side was missing. The dealer must have taken it without my knowledge.
So now I feel like they took the good one and left me the faulty one. Also is it common for both of them to break on same day or week? This is so not cool on their part. I dont believe its common to have parts removed without telling the owner regardless if they are broken etc. And to leave the other one unplugged. Thoughts? Thanks
Thread Starter
Junior Member
Joined: Jun 2015
Posts: 23
Likes: 0
'07 ML63 AMG '12 ml350
Nope it does not. Sheet says "see estimate for new rear radar sensors". Why did they only take 1 of them and leave the other disconnected. I should have been notified of parts removed.
Member
Joined: Feb 2003
Posts: 238
Likes: 9
From: Toronto
2009 e class 2012 ml350
Just looking for opinion on how do handle this situation or just take my loss.
Took my ml350 to the dealer due to blind spot inop. Diagnosis needs both radars in rear bumper replaced. $2200.
Decided to fix it when I had more time... in the mean time research showed alot of owners experience radar/sensors issues during slushy or wet driving cinditions and most times a good clean will resolve it. Thinking back mine stopped working on one of those wet days.
So i figured I would take them out for a clean before spending the money on new ones. I could not believe the drivers side radar module was unplugged and the passenger side was missing. The dealer must have taken it without my knowledge.
So now I feel like they took the good one and left me the faulty one. Also is it common for both of them to break on same day or week? This is so not cool on their part. I dont believe its common to have parts removed without telling the owner regardless if they are broken etc. And to leave the other one unplugged. Thoughts? Thanks
Took my ml350 to the dealer due to blind spot inop. Diagnosis needs both radars in rear bumper replaced. $2200.
Decided to fix it when I had more time... in the mean time research showed alot of owners experience radar/sensors issues during slushy or wet driving cinditions and most times a good clean will resolve it. Thinking back mine stopped working on one of those wet days.
So i figured I would take them out for a clean before spending the money on new ones. I could not believe the drivers side radar module was unplugged and the passenger side was missing. The dealer must have taken it without my knowledge.
So now I feel like they took the good one and left me the faulty one. Also is it common for both of them to break on same day or week? This is so not cool on their part. I dont believe its common to have parts removed without telling the owner regardless if they are broken etc. And to leave the other one unplugged. Thoughts? Thanks
Last edited by f4i 954; Oct 20, 2017 at 08:29 PM. Reason: mistake
Thread Starter
Junior Member
Joined: Jun 2015
Posts: 23
Likes: 0
'07 ML63 AMG '12 ml350
Anyway I will accept the scenario its done and I will find a new dealer to service my suv. 2 of them.
Banned
Joined: Feb 2016
Posts: 320
Likes: 28
Well exactly if thats the case then just tell me what you did they left two harnesses hanging in rear bumper collecting crap. But 2 modules crapping out on the same day thats what I question.
Anyway I will accept the scenario its done and I will find a new dealer to service my suv. 2 of them.
Anyway I will accept the scenario its done and I will find a new dealer to service my suv. 2 of them.
oh, and i'll clearly tell you that you will never see me again, exactly why you won't see me, and what i will tell anyone that asks me about you (i will not, however, go on a posting rant). ron
Last edited by RA112623; Oct 23, 2017 at 10:02 AM.
Thread Starter
Junior Member
Joined: Jun 2015
Posts: 23
Likes: 0
'07 ML63 AMG '12 ml350
up to you, but if it were me, i would still have a discussion with service manager. maybe one was already missing and the other had to be disconnected to balance the system. i have no idea. i always give the benefit of the doubt, but if i lose faith, never see me again. good luck, ron
oh, and i'll clearly tell you that you will never see me again, exactly why you won't see me, and what i will tell anyone that asks me about you (i will not, however, go on a posting rant). ron
oh, and i'll clearly tell you that you will never see me again, exactly why you won't see me, and what i will tell anyone that asks me about you (i will not, however, go on a posting rant). ron
Trending Topics
Super Member
Joined: Dec 2016
Posts: 897
Likes: 94
From: at the mercedes dealer next to you
2020 GLE350 2020 Toyota Rav4H AWD XLE
you didnt have this problem when you took delivery of the car? did you buy new or CPO ( i didnt read the other responses so if i missed something i apologize)
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Thread Starter
Junior Member
Joined: Jun 2015
Posts: 23
Likes: 0
'07 ML63 AMG '12 ml350
No my blind spot has worked fine till the slushy day when it became inop. I took it in for diagnosis they said I need both replaced. I had to reschedule to get it fixed. Find it strange they both expired on same day. Anyway I wanted to try and clean the radars before spending $2K+ thats when I realized one was missing and the other was unplugged with the wire harness hanging there. None of this was documented. I spoke to service manager and was told the tech cannot remember the suv. I will look for another dealer. Thanks
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
