M-Class (W166) Produced 2012-2015

Full Service can't be completed?!? Help!

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Old 12-17-2017 | 11:50 AM
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Matt Brown's Avatar
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ML350
Full Service can't be completed?!? Help!

Have a 2014 ML350 due for Service B. I completed the oil/filter change and went to reset the Service and get to confirm full service and get a message that "full service cannot be carried out". I did this successfully at the last oil change, and have followed the online guides/videos on how to do so. Anybody ever experience this? How do you "fix" it?
Old 12-18-2017 | 12:02 AM
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DanD.'s Avatar
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2018 GLC 4MATIC
Originally Posted by Matt Brown
Have a 2014 ML350 due for Service B. I completed the oil/filter change and went to reset the Service and get to confirm full service and get a message that "full service cannot be carried out". I did this successfully at the last oil change, and have followed the online guides/videos on how to do so. Anybody ever experience this? How do you "fix" it?
Try attached procedure for reset. Hope it helps.
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