M-Class (W166) Produced 2012-2015

Passenger wiper arm broke - had new Windshield installed last week

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Old Feb 13, 2022 | 05:51 PM
  #1  
W203fanatic's Avatar
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Joined: Mar 2008
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From: Canada
2012 ML350 Gas
Passenger wiper arm broke - had new Windshield installed last week

So when driving today my passenger windshield wiper arm broke. Basically the piece that links the 2 arms together on the passenger side broke off. Bearings went everywhere and doesn't look like its serviceable. Need an entire arm.

I bought this car a week ago from the MB dealership and they had the Windshield replaced. I am wondering if they remove the wiper assembly to change a windshield. Because its very strange why it would break all of a sudden. I am thinking the MB dealer or the place which installed the windshield damaged the arm while removing/installing and hence leading to the failure.

Will call the dealer however most likely will get told to pound sand. Anyone got a part number for this? Basically this is what I need. Seems very easy to replace. Just worried about part availability. Can't drive without wipers.



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Old Apr 13, 2023 | 12:32 AM
  #2  
nguyC230's Avatar
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C230
I can't help you with the part number, but there are 3 shopping sites, I've trusted for years where you should be able to find the part you need:
ecstuning.com
autohausaz.com
rockauto.com
Because it was recent, if your dealer is a reputable one, they will cover and fix. Also, if you bought any dealer warranty, it may cover it too.
Basically, you need to nicely complain. If they play hard, play hard against. You can threaten them in court, you have reasonnable ground as this is dangerous.
Good luck!
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Old Apr 13, 2023 | 09:44 AM
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rapidoxidation's Avatar
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From: In the Shadow of the Tetons
2013 ML350 Bluetec
Court? Over a windshield wiper arm?
Any used car that doesn't have a warranty is sold as is. Good luck winning that one.
Oh, and the thread is a year old...

Last edited by rapidoxidation; Apr 13, 2023 at 09:49 AM.
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