paulwith

How do I update the maps in the sat nav? Is it possible without involving a main dealer?
It's a 2014 ML 350 with "Comand Online" (Whatever that is!?)
Also there are two sockets located in the centre storage ,one is USB which I understand, the other is larger and seems to have multiple pins. Any idea what this is please?
Many thanks.

juanmor40

I have not looked at the ML350 2014; however, around those years the MB came with a USB, and MMI (Mercedes Multimedia Interface) slot. The connector must look like the one shown in the link

paulwith

Thanks for that. I found a cable in the car and now realise what it is!
Is that interface of any use to update maps?

juanmor40

No, as far as I know. I understand you will need a new DVD/CD with the latest Navigation package

Here is a link (a provider I have never used, so use caution)

https://mbnavupdate.com/product/merc...v=e4b09f3f8402

rapidoxidation

www.navi-expert.com
I've used them twice with perfect results, once with my '13 E350 and again with my current '13 ML350.

paulwith

Thanks, how do I find what "NTG" system I have? 2014 M 350 W166

paulwith

How is it received, do I download to a USB and simply insert in vehicle? Not computer savvy!

juanmor40

https://incartec.blob.core.windows.n...ifferences.pdf


I understand you receive a link to download, and activation code.

Copy the information (hopefully instructions provided with the link) into the USB (32GB min I read), and insert it into the USB slot in the vehicle. Wait until the screen asks you for your activation code.

It takes some time to install (60->90 min), so you must have the car running, or best connected to a battery charger/maintainer until the update completes.

Issac2021

ntg 4.5

paulwith

Thanks all

rapidoxidation

If I remember correctly you can either just buy the download (AND THE ACTIVATION CODE!!! YOU NEED THE ACTIVATION CODE!!!)
Or you can buy a USB stick that's ready to go along with the activation code. Takes a little longer to get the stick shipped than to just get a download, but it makes it pretty easy.
Note that buying the download you'll also get a very clear set of instructions that make it really quite easy. All you need is a 32gb USB stick.

Don_CA

Given the overly high cost of all the maps, I have never updated mine. I use my phone in a mount and always have current maps.

rapidoxidation

$100 is pretty cheap insurance against the (increasingly rare) lack of cell phone signal.

paulwith

Thanks, we have the same vehicle ,did you use a usb stick or sd card?

rapidoxidation

I went with the download onto my USB and saved $15 cuz I'm cheap like that. The purchase comes with the activation code (you must specify you need it, but it is included with the purchase price). You must also supply your VIN (make sure it is correct as the activation code is based on the VIN and if the code is wrong, the map won't work). There are very specific instructions included in the email accompanying the download link; follow them and you'll be fine. The website owner is also very helpful and responsive, in my experience.

Again, no interest in the site but I am a satisfied two time buyer of the service.

paulwith

Thanks, appreciate it.
I'm slightly concerned because I have TV tuner with split screen etc and don't want to damage anything.
Does the system recognise that this is only a nav input.
Presumably the nav screen needs to selected when downloading?

rapidoxidation

You might bounce those questions off the seller. I had and have no issues with the updates, just maps that are a bit more up to date.