Dema

Can I get rid of this annoying malfunction SOS not activated? I do not need tele aid. Any suggestions? (W210 platform)

Lynn

The only way to get rid of the error message is to activate Tele-Aid. You may as well do so since the first year is free. Cancel the service near the end of the first year. The message will not reappear.

awiner

Update. This is straight from the Teleaid/MBUSA Telemetric people:

Question: If the customer declines service how do we remove the "1 Malfunction" message from the IP?


Answer: The "1 Malfunction" message will always remain on the IP if the customer declines the service. Legally it must appear as an indication to the customer that the service is not activated. If you scroll down that menu, you can see it says, "Tele Aid Not Activated" if you need to clarify the malfunction message for your customer.