My '86 300E's electric rear headrests are inop. and were stuck in the up position. I have spent hours trying to work out why they don't work to no avail. When i depress the button in the dash i can hear a click from the 'motor' under the rear passenger side seat (i'm in australia so i have a RHD). if you're looking for it the box behind my drivers seat (RHS) controls the boot lock) it's on the other side. I have tried to check the vac lines but don't know where they got to in the engine bay. So i've given up. I would love it if they actually worked, but was happy to settle with knowing how to actually release them to let them drop back down. I figured that maybe this info might be useful on this site, so here it is;
- remove the fabric lining that covers the fuel tank in the very back of the boot space
- lie down in the boot and look up under the rear parcel shelf, under where you'd figure the head rests would be
- you should see the mechanics that drive the headrests (a bunch of silver arms, locks, spings etc.)
- study what you see and you should be able to work out how they work
- there is a 'fork' that will be securing a cross bar that locks the headrests up.
- the arm that holds the fork in place can be jimmy'd forward or up with a screwdriver and will release the fork allowing the headrest to fall back
i'm not mechanically minded so i apologise for the dodgy instructions. hopefully this helps somebody, somewhere. it seems to be a fairly common problem.