"Friends don't let friends change their own oil" - dealer mailing
#1
Senior Member
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"Friends don't let friends change their own oil" - dealer mailing
I received a regular electronic mail message from my dealer today. One of the links inside led to this piece of propaganda.
I can understand their not wanting to see revenues eroded by DIY work, or people going about it uninformed and damaging their vehicles, but this seemed rather patronizing and condescending to me.
I can understand their not wanting to see revenues eroded by DIY work, or people going about it uninformed and damaging their vehicles, but this seemed rather patronizing and condescending to me.
#2
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2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
I received a regular electronic mail message from my dealer today. One of the links inside led to this piece of propaganda.
I can understand their not wanting to see revenues eroded by DIY work, or people going about it uninformed and damaging their vehicles, but this seemed rather patronizing and condescending to me.
I can understand their not wanting to see revenues eroded by DIY work, or people going about it uninformed and damaging their vehicles, but this seemed rather patronizing and condescending to me.
#3
Senior Member
Thread Starter
The sorts of pilots who buy an airplane, treat it like an appliance and don't bother to learn about systems, will get what they deserve in time.
By the way, I sent a note to my dealer's "sales@" address with some comments and a suggestion that when money is tight, they might gain favor with customers by empowering them rather than scaring them. The rep who responded indicated that he felt much the same way I did when he read the article and thanked me for my constructive criticism.
#4
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2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
Actually, the consensus seems to be the owners who perform (appropriate) maintenance tend to be safer in that they have a better understanding of exactly what their airplane's condition is. Even if it's not something like an owner-assisted annual, there's a lot a conscientious owner can do to monitor and fix small things in the course of normal wear-and-tear.
The sorts of pilots who buy an airplane, treat it like an appliance and don't bother to learn about systems, will get what they deserve in time.
By the way, I sent a note to my dealer's "sales@" address with some comments and a suggestion that when money is tight, they might gain favor with customers by empowering them rather than scaring them. The rep who responded indicated that he felt much the same way I did when he read the article and thanked me for my constructive criticism.
The sorts of pilots who buy an airplane, treat it like an appliance and don't bother to learn about systems, will get what they deserve in time.
By the way, I sent a note to my dealer's "sales@" address with some comments and a suggestion that when money is tight, they might gain favor with customers by empowering them rather than scaring them. The rep who responded indicated that he felt much the same way I did when he read the article and thanked me for my constructive criticism.