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Exploding sunroof??

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Old Apr 10, 2025 | 07:36 AM
  #26  
IAmKiPorter's Avatar
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From: Woodruff, SC
2020 Mercedes-Benz GLE350 4Matic & 2019 Mercedes-Benz C300 Cabriolet 4Matic
Originally Posted by BigDaveK
Curious if anyone has successfully gotten MB to pay for this. Anyone?

I have a '22 CLA 35 AMG. While driving on the highway with light rain, my sunroof suddenly *exploded* into a million pieces. Sounded like a gunshot and shocked the hell out of me. Nothing hit me (that I could tell) and I did not hit a bump in the road or anything.

It's sitting at the dealer right now as I wait for a call back from MB Customer Service. I'm seeing lots online about class action lawsuits against MB for this exact issue.

I'm glad the screen was closed, or else the interior (and me) would have have been showered in broken glass. WTF?!?!?



There is currently a class action in Georgia for the exploding sunroof issue.
https://www.carscoops.com/2025/03/me...domly-explode/
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Old Apr 10, 2025 | 11:22 AM
  #27  
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From: Denver
GiGi - Gold EQS 450
Exploding sunroof

Yes - read through the entire thread and search the forum.
Had a similar issue with an EQS 580.
Mercedes eventually covered the repair AND I had started a lemon law claim while they were still pushing back.
They eventually bought back the car with a small amount of depreciation for miles driven.
It took about 5 months from the incident to resolution. Hang in there and be persistent.
Sorry you went through that. It's terrifying.
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Old Apr 11, 2025 | 10:39 AM
  #28  
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From: Michigan, USA
2022 CLA 35 AMG; 1985 Porsche 928S
I contacted the lawyer handling the class action suit (not sure if it's the same class action cited above) and never heard back. Insurance covered it, and I've moved on. Not really worth the aggravation for me to pursue anything further to just get my deductible back.

But I do wonder if the next class action will involve cracking MB wheels. Sounds like that's pretty common, too.
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Old May 19, 2025 | 01:34 PM
  #29  
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2023 GLS 450
Exploding sunroof

Happened to my GLS450 on the highway here in Alberta.



There is no lawsuit currently in Canada against MB so they had no interest in paying for it.

I went through insurance. It cost around 3K CAD in total. The inside cover/screen was retracted so it did not need replacement.

The break resulting in a rain of tempered glass on us (young kids too). If the driving assist features hadn’t been engaged, I might have swerved.

Submitted a complaint to Transport Canada. They said they track these things and will use this as a data point.
TC Article

Last edited by Mercster; May 19, 2025 at 01:42 PM.
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