Which MB-certified bodyshop to us?
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Super Member
Joined: Nov 2013
Posts: 990
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From: Washington DC area
Mine: 2014 E550 4matic; Hers: 2016 CLS 400 4matic
Which MB-certified bodyshop to us?
My car got hit by a DC driver and now needs to have both passenger doors replaced and at least the entire side remained. Which body shop should I use? Euro, Tysons or Alexandria? I have used Euro in the past and was not super happy....
Junior Member
Joined: Aug 2007
Posts: 27
Likes: 13
From: Northern VA
2021 AMG CLS 53
My Yelp Review of Tysons Collision Center
My review of Tysons Collision Center. Avoid at all cost.
This place is terrible. They are incompetent, lie, and take forever to do a half assed job. My MB GL450 was involved in a T-bone hit and run causing major damage to the passenger side. Car should have been totaled. I took it to them because they were MB authorized body shop. What a mistake. They initially low-balled the damage estimate to ~$18K which triggered authorization for repair from my insurance company USAA. After more than a month and total bill of $35K, I got the car back filthy both inside and out. I get a wash and cleaning from MB even after an oil change. When I asked, they said there wasn't any money from the insurance company for a car wash. Beyond disbelief!!! Car drove terrible with strong vibration at any speed over 60 MPH. I took it back 3 times before they said there was nothing more that could be done. I took it to Euro Motors where I normally get my car serviced and they said, it's just a wheel balance that was off. After I paid Euro Motors for wheel balancing, car drove perfect. It's inconceivable that an authorized MB repair center couldn't figure this out after more than a month and 3 additional visits.
This place is the worst repair facility I have ever visited. Don't be fooled by their slick exterior and fancy wall plaques. When I traded MB in 3 months after the repair, I was offered $30K for the trade in. So my insurance company paid out $35K for a car that was probably worth $45K retail, that I ended up getting $30K at trade in. Only one who came out ahead of this fiasco was the body shop.
I now have a brand new Audi A8 and after a recent parking lot bumper ding, I went out of my way to Wagon Werks in Alexandria (now Pohanka Collision Center) even though I live less than 2 miles from Tysons Corner Collision Center. Avoid at all cost.
This place is the worst repair facility I have ever visited. Don't be fooled by their slick exterior and fancy wall plaques. When I traded MB in 3 months after the repair, I was offered $30K for the trade in. So my insurance company paid out $35K for a car that was probably worth $45K retail, that I ended up getting $30K at trade in. Only one who came out ahead of this fiasco was the body shop.
I now have a brand new Audi A8 and after a recent parking lot bumper ding, I went out of my way to Wagon Werks in Alexandria (now Pohanka Collision Center) even though I live less than 2 miles from Tysons Corner Collision Center. Avoid at all cost.
