2019 E450 Defective??
Thread Starter
Newbie
Joined: Oct 2020
Posts: 10
Likes: 2
E450
2019 E450 Defective??
I recently purchased a certified pre-owned 2019 E450 for $70k and it has been in Mercedes service 5 times due to a loud popping sound when I go in reverse. Sometimes it even hesitates to back up. Service dept finally said it’s a known “character flaw” for 2016-2019 E class w/ no fix. So, then it’s defective? I haven’t seen a class-action suit or recall. So I reached out to VP of customer Serv of Mercedes & they said they stand by what service dept says. Is this a joke?? I worked hard to get my dream car & to be treated like this is not acceptable. Stand by your motto “the best or nothing’! Has anyone else had this issue??
Out Of Control!!
Joined: Sep 2018
Posts: 14,692
Likes: 4,584
From: unbegrenzt
2017 GLE350 4MATIC
I recently purchased a certified pre-owned 2019 E450 for $70k and it has been in Mercedes service 5 times due to a loud popping sound when I go in reverse. Sometimes it even hesitates to back up. Service dept finally said it’s a known “character flaw” for 2016-2019 E class w/ no fix. So, then it’s defective? I haven’t seen a class-action suit or recall. So I reached out to VP of customer Serv of Mercedes & they said they stand by what service dept says. Is this a joke?? I worked hard to get my dream car & to be treated like this is not acceptable. Stand by your motto “the best or nothing’! Has anyone else had this issue??
