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Please Help Welcome New Member: COVID Purchasing Tips Requested

Old Feb 7, 2022 | 12:51 PM
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Current: 2018 GLC300 4Matic; 2018 C300. Previous: 2008 C300; 2010 E350 4Matic;
Question Please Help Welcome New Member: COVID Purchasing Tips Requested

Hello! I am new to the forum although my wife and I have owned/leased a few Benzes. We have had the pleasure of driving a 2008 C300 (white sedan), 2010 E350 4Matic (white sedan) and currently a 2018 GLC300 (black) 4Matic and black 2018 C300 (black sedan). We are considering a 2022 GLE450 (white) and 2022 C300 4Matic (white sedan), although may be willing to consider purchasing an 2020-2021 E-Class, GLE, or S-Class if offered incentives by the dealership.

So here's the situation...I am working with several dealerships and one dealership advised they have a non-fundable $2000 deposits per vehicle for ordering and they also are requiring MSRP as well - verbiage included the terms "no exceptions. This hard line in the sand appears quite interesting especially when someone from retention advised they don't lose business on deposit amounts or pricing considerations. Perhaps I have an unreasonable salesperson... I have not mentioned my fleet discount through my employer but may consider doing so as I am usually treated much better than this as this is the dealership I last purchased both 2018 vehicles.

Other dealerships have quoted $1000 refundable deposit although haven't discussed pricing considerations yet. This varying stance is expected and why I initially always choose to shop around.

Is anyone else having this experience or is there any advice anyone can offer? Pre-COVID I negotiate based on dealer cost not MSRP, is this unreasonable at this time due to COVID supply chain impacts? Should I re-engage the gentleman from retention? Should I be done with dealership and move on?

I have combed the interweb and have not found advice to the points I'm raising here. Greatly appreciate any insight provided, much thanks in advance!

Last edited by benzieguy; Feb 7, 2022 at 03:39 PM.
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Old Feb 7, 2022 | 04:27 PM
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I would not buy with a non refundable deposit. Find another dealership
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Old Feb 7, 2022 | 04:32 PM
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Current: 2018 GLC300 4Matic; 2018 C300. Previous: 2008 C300; 2010 E350 4Matic;
Originally Posted by dbldpr
I would not buy with a non refundable deposit. Find another dealership
Thanks for the reply! totally agree, I’m hoping this salesperson is overzealous and misspeaking. If so, I’m inclined to work with someone else at this dealership.

If that is the official stance then you’re 100% right, I will definitely plan to tell them to kick rocks with open-toed shoes and go to another dealership. 🙂
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