R-Class (W251) Produced 2006-2013: R320CDI, R350, R420CDI, R500

R350 - Vizualogic Headrest DVD Monitor - Black Screen

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Old 06-28-2010, 12:00 PM
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R350 - Vizualogic Headrest DVD Monitor - Black Screen

Hi Folks,

I recently purchased a 2007 R350, this is my first MB, I am very excited!.
But my 7 yrs old son has not been very happy as one of the DVD is not working.

I have two headrest DVD's, they are connected in such a way that you can play a seperate DVD in each one and both can play one DVD.
http://www.vizualogic.com/active_headrest.html

The DVD behind the Driverside is showing a black screen, nothing shows up. I know it is working as the button lights do come on, also, when I insert the DVD i can hear it turning and making sound and it plays as I can see it on the passengar side. But for some reason the picture does not come on the driverside..

Am I doing something wrong?? Is there something in the settings, I have tried everything.

Anyone else having this problem or know the solution?

Thank you!

Last edited by mubashirk; 06-28-2010 at 12:51 PM. Reason: Spelling changes
Old 11-14-2010, 02:29 PM
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Did you find a solution to this problem?

Originally Posted by mubashirk
Hi Folks,

I recently purchased a 2007 R350, this is my first MB, I am very excited!.
But my 7 yrs old son has not been very happy as one of the DVD is not working.

I have two headrest DVD's, they are connected in such a way that you can play a seperate DVD in each one and both can play one DVD.
http://www.vizualogic.com/active_headrest.html

The DVD behind the Driverside is showing a black screen, nothing shows up. I know it is working as the button lights do come on, also, when I insert the DVD i can hear it turning and making sound and it plays as I can see it on the passengar side. But for some reason the picture does not come on the driverside..

Am I doing something wrong?? Is there something in the settings, I have tried everything.

Anyone else having this problem or know the solution?

Thank you!

----------

I have a very similar problem. My passenger side screen comes on, but it says that that screen if offline. I can scroll through the various sources, but the screen blinks and the DVD does not play. However, the DVD that I inserted into the passenger side plays in the driver side screen.

Any thoughts?

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