Navagation Update Problems
Thread Starter
Member
Joined: Oct 2012
Posts: 127
Likes: 1
From: Philadelphia
1996 SL500, 2008 R350 4Matic
Navagation Update Problems
Stupid me forgot to check the navigation when I purchased my 2008 R. When I finally rememebered there was no disc in the drive. Its wasn't purchased from an MB dealer and I called to see if they had the disc where I bought it from with no luck. I ended up purchasing a 2014 DVD disc which has the 06-08 MY R Class listed on the actual DVD so I don't think its a compatability issue.
When I insert the DVD it say navigation initializing and then a few moments later it says can not read disc. Not sure what is going on and before taking it to the dealer one of these days I was wondering if you need to update these in increments. I have no idea what year maps were last loaded into the system so is it possible than none have ever been done and I went from 2008 maps to 2014 maps and the DVD is looking for certain firmware/software updates that would have been installed between 2008 and 2014?
Maybe someone here has some insight on my current situation. Heck if someone has a 2008 or 2009 map DVD laying around let me know what you want for them.
When I insert the DVD it say navigation initializing and then a few moments later it says can not read disc. Not sure what is going on and before taking it to the dealer one of these days I was wondering if you need to update these in increments. I have no idea what year maps were last loaded into the system so is it possible than none have ever been done and I went from 2008 maps to 2014 maps and the DVD is looking for certain firmware/software updates that would have been installed between 2008 and 2014?
Maybe someone here has some insight on my current situation. Heck if someone has a 2008 or 2009 map DVD laying around let me know what you want for them.
Last edited by Pete S; Nov 16, 2015 at 06:17 PM.
Thread Starter
Member
Joined: Oct 2012
Posts: 127
Likes: 1
From: Philadelphia
1996 SL500, 2008 R350 4Matic
Didn't purchase from eBay but not dealer either. Purchased from Bonanza from seller that has great feedback and is pretty much all he sells, maybe I got screwed who knows. It's definitely not a burned copy though and it looks very legit. Maybe I'll ask for a replacement copy to see how he reacts but I was wondering if skipping all those years is causing an issue.
Last edited by Pete S; Nov 16, 2015 at 07:18 PM.
MBWorld Fanatic!
Joined: Jun 2006
Posts: 1,140
Likes: 118
From: Nova Scotia, Canada
2023 GLK250, 1987 560SL
Are you certain it's not a burned copy. Even if the disc has professional quality labelling it might not be legit. Check to see for the security etching on the inside ring on the disc, and the the underside (i.e. the side the laser reads) isn't any colour but silver/aluminum.
Thread Starter
Member
Joined: Oct 2012
Posts: 127
Likes: 1
From: Philadelphia
1996 SL500, 2008 R350 4Matic
Marc keeping my fingers crossed that it is something as simple as that. Was hoping to see if anyone came across this first hand, looks like I just have to go to dealer one day to see if someone in service can correct it, hopefully it's something simple.
Trending Topics
MBWorld Fanatic!
Joined: Jun 2006
Posts: 1,140
Likes: 118
From: Nova Scotia, Canada
2023 GLK250, 1987 560SL
I have the original DVD in mine, and I haven't been able to get any discs purchased from the internet to work either. I thought maybe it was just the discs, but I have read about a separate update DVD, but haven't been able to find it online. No confirmation though if that actually is the case.
MB World Stories
The Best of Mercedes & AMG
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Mercedes Teases Updated EQS With Steer-By-Wire and a Yoke
Verdad Gallardo
8 Mercedes Models With Poor Reliability Records
Verdad Gallardo
Thread Starter
Member
Joined: Oct 2012
Posts: 127
Likes: 1
From: Philadelphia
1996 SL500, 2008 R350 4Matic
I read about needed updates on the MB Club of America site but that thread had no resolution posted so in the dark, but in a way it sounds like that may be the case since you are having a similar issue.
Thread Starter
Member
Joined: Oct 2012
Posts: 127
Likes: 1
From: Philadelphia
1996 SL500, 2008 R350 4Matic
josworth I almost always use Google Maps on my iPhone even in the Toyota Venza which probably has a superior Nav system compared to the older Merc, but I am a stickler for having everything functional.
MBWorld Fanatic!
Joined: Jun 2006
Posts: 1,140
Likes: 118
From: Nova Scotia, Canada
2023 GLK250, 1987 560SL
So I ended up getting refunded for the other DVD I bought, and went to the MB dealer and bought the 2015 DVD, took about 5 minutes to update and works like a charm.
Moral of the story, beware lower priced discs on the internet.
Moral of the story, beware lower priced discs on the internet.
Super Member
Joined: May 2008
Posts: 699
Likes: 25
From: Warrington, PA
08 R350, 12 Mercedes R350
Super Member
Joined: May 2008
Posts: 699
Likes: 25
From: Warrington, PA
08 R350, 12 Mercedes R350
Thread Starter
Member
Joined: Oct 2012
Posts: 127
Likes: 1
From: Philadelphia
1996 SL500, 2008 R350 4Matic
Well I had bought DVDs and they never worked, took out Navigation DVD drive, cleaned lens and no luck. Bought a Navigation DVD drive on eBay with a Nav DVD which was stated as guaranteed to work. Just finished installing and the culprit was a bad DVD drive as I now have navigation functioning. Since the seller sent a 2005.1 map and it worked I decided to try the other DVDs I had purchased and they all work perfectly. I now have a spare 2014 DVD and a spare 2005.1 DVD. If anyone is interested shoot me a PM. Looking for $150 on the 2014 and $35 for the 2005.
Super Member
Joined: May 2008
Posts: 699
Likes: 25
From: Warrington, PA
08 R350, 12 Mercedes R350
Thread Starter
Member
Joined: Oct 2012
Posts: 127
Likes: 1
From: Philadelphia
1996 SL500, 2008 R350 4Matic
I now have a 2014 DVD map in there. Considering roads don't change all that much around here it will be another few years before I upgrade again and I always have navigation on the iPhone if I ever need it. I'm thinking about removing the DVD and placing it in the glovebox for whenever I need it because I'm guessing it's constantly working in the background for the compass so no need to work the DVD drive that much. I'm hoping this will extend the life of the DVD drive.
