Steelersfan

Hey Guys,

Bought a 2004 S500 couple weeks ago and cant seem to figure out the navigation. When I push the nav or map button "Navigation Device Unavailable" appears on the screen. I have the disc in the trunk from mercedes benz. I seem to be missing the phone in the middle glovebox. Any help would be much appreciated. Sorry if this has been asked before, I couldnt find the solution after searching on Mbworld.
Any suggestions where to get a new cupholder and Xenon Bulb?

Thanks in advance!

srknutson

Has it ever worked since you bought the car?Have you tried reloading the DVD making sure to load correctly? You should also make sure it's a DVD not a CD for older W220 2000-2003. Be patient when I put in an updated DVD it takes quite some time for the sat nav to start working. If yes you may want to see if someone has unplugged something in the trunk.

Steelersfan

No its never worked since i bought it. i tried reloading it and even purchased a new dvd from mercedes benz.

Quadcammer

what year is the DVD (i.e. is it the 2010 disk? version 10?)

If so, you will need the 211 service disk. I have one floating around somewhere I can get you the part number, but a search on this forum will likely find it.

Steelersfan

Thanks for your message Oliverk!
I just bought a new disk from mercedes benz about a month ago.
Ill look for the service disk.

Skylaw

See http://www.benzworld.org/forums/w220...tart-here.html and check the third item under the "Navigation" heading. I believe the two links will help you.

In addition, if you bought the disc from your authorized dealer, report the problem to them; if an update is needed, they will likely do it free. If it is a problem with the electronics, it won't be free.

In addition, as a new S-Class owner, I hope the Encyclopedia will help you.

Steelersfan

Thanks Skylaw. I will take to mb and see if they will update it.
I checked out the link as well.