Steering Rack Loose
I looked into the source of the problem by having my son turn the wheel back and forth quickly, I could hear a "clunking" noise. According to MB, this sound is NOT a sign of a worn rack and pinion. However the steering wheel was beyond the allowable range.
Using a 17 mm socket, I gave the nut shown in the photo about a 1/4 turn clockwise until the sound went away. Now I can see the tires just start to move with a small (+/- 12 mm) back and forth turn of the wheel according to the factory spec.
Back to the shop for that alignment tomorrow and we'll see what they say.


Steering is not an area where it is safe to guess what to do.







